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JOB AID: SHIFTING FROM TRAINING TO PERFORMANCE (John J
Halmon)




(From Deterline, W.A. and Rosenberg, M.J.,1992).


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Job Aid trdv 400

Sample JOB AID for new employee

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Job Aid trdv 400

  1. 1. JOB AID: SHIFTING FROM TRAINING TO PERFORMANCE (John J Halmon) (From Deterline, W.A. and Rosenberg, M.J.,1992). Performance consulting is a sub discipline of management consulting that focuses on training people to be more effective in the workplace, or in their personal lives. Its goals can be summarized in the slogan quot;work smarter, not harderquot;. (www.wikipedia.org) Steps 1 & 2: Define Desired and Actual Performance First Things First: Specify the problem in terms of performance. Step 3: Define Performance Gaps Once you have described performance in observable and measurable terms, stating the gap is often a matter of arithmetic—just subtract the desired from the actual. Step 4: Determine the Root Causes of Performance Gaps We should only select interventions that will fix the cause of the gap. If we select an intervention that does not fix the root cause of the gap, there will be no positive change in performance. Useful Websites: www.superperfomance.com and www.ispi.org

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