21. SATIR’S CHANGE MODEL
STATU QUO A
STATU QUO B
step#2
step#3
step#4
RESISTANCE
CHAOS
TRANSFORMING IDEA
INTEGRATION
22. WRAP-UP
* People won’t change just because you asked them
to change
* FEAR
* Top managers’ mindset and values
* Delegate the transition
* Let them write their own journey (with some help)