Digital Justice: 5 Product Leadership Lessons Learnt from the UK's Ministry of Justice Digital team
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DOWNLOAD MY SLIDES FOR FREE: https://imanageproducts.com/5-product-leadership-lessons-learnt-ministry-of-justice-digital/ Talk about what I learned from my time as interim head of product at the Ministry of Justice Digital Team - for Product Management Festival 2015, Zurich Full video of the talk here: https://www.youtube.com/watch?v=vxKrrs1s1M8
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Digital Justice: 5 Product Leadership Lessons Learnt from the UK's Ministry of Justice Digital team
- 1. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK DIGITAL JUSTICE PRODUCT MANAGEMENT FESTIVAL 2015 @JOCKBU JOCK BUSUTTIL PRODUCT PEOPLE LIMITED
- 3. STUDIED CLASSICS Photo: NEOS KOSMOS
- 4. DREAMT OF FLYING THESE Photo: EPA
- 5. FLEW THIS BAD BOY INSTEAD Photo: tjweston
- 6. WASN’T VERY GOOD AT IT
- 7. GOT A JOB
- 8. 12 YEARS LEARNED A FEW THINGS
- 10. 3 YEARS LEARNED A LOT MORE
- 13. PRISONS
- 14. COURTS
- 15. AND... MOJ DIGITAL Photo: MOJ Digital
- 16. We build digital services so good, people prefer to use them
- 17. HOW?
- 18. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK 5 WAYS(TO START WITH) 1. PUT USER NEEDS FIRST 2. BUILD AN EMPOWERED TEAM 3. TRANSFORM FROM THE TOP DOWN 4. SHOW, DON’T TELL 5. IMPROVE CONTINUOUSLY @JOCKBU
- 20. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK THE OLD WAY #1 https://www.gov.uk/service-manual/start @JOCKBU
- 21. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK @JOCKBU A BETTER WAY #1 DISCOVER VALIDATE BUILD IMPROVE https://www.gov.uk/service-manual/start
- 22. BOOKING A PRISON VISIT#1 Photo: Antonio Olmos / Guardian
- 26. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK HIRE BRILLIANT PEOPLE #2 @JOCKBU
- 27. ASSEMBLE THE RIGHT SKILLS#2 Photo: Marvel Studios
- 28. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK #2 @JOCKBU Photo: Paul Downey
- 29. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK EMPOWERMENT = TRUST #2 @JOCKBU
- 30. CULTURE IS REALLY, REALLY IMPORTANT#2 Photo: MOJ Digital
- 31. TRANSFORM FROM THE TOP DOWN ... # @JOCKBU
- 32. @JOCKBU Photo: Mind The Product A government minister should look at the alpha and say: “I want one of those”. There was no way we’d get permission for the real thing unless the customer had that reaction. TOM LOOSEMORE DIGITAL SERVICES DIRECTOR, THE CO-OPERATIVE
- 33. A TRACK RECORD EARNS TRUST#3 Photo: Leon Neal / AFP
- 34. #3 Photo: MOJ Digital
- 35. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK ... AND FROM THE BOTTOM UP #3 @JOCKBU
- 37. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK @JOCKBU WE LEARN FROM OUR PEERS #4
- 38. ALEX PENTLAND PROFESSOR AND DATA SCIENTIST, MIT Photo: MIT If you see lots of people experimenting with an idea – people with whom you have strong social ties – there is a high likelihood you’ll adopt that behaviour.
- 39. LEISA REICHELT HEAD OF RESEARCH, DTO AUSTRALIA Photo: Mind The Product We don’t really value talking about what we’re going to do. We value showing what we’ve done.
- 40. SHOW THE THING#4 Photo: Jock Busuttil
- 42. THE POWER OF SITTING TOGETHER#4
- 46. LEARN AND ITERATE#5 Credit: MOJ Digital
- 47. RETROSPECTIVES#5 Photo: Paul Downey
- 48. PRODUCTPEO.PL ● IMANAGEPRODUCTS.UK HOW TO CHANGE @JOCKBU 1. PUT USER NEEDS FIRST 2. BUILD AN EMPOWERED TEAM 3. TRANSFORM FROM THE TOP DOWN 4. SHOW, DON’T TELL 5. IMPROVE CONTINUOUSLY
- 49. Go and build digital services so good, people prefer to use them
- 50. THANKS! INTERIM PRODUCT MANAGEMENT WWW: productpeo.pl BLOG: imanageproducts.uk @jockbu bit.ly/jockbook