Teams is the best way to front your work. In this session we look at the vision and strategy for the modern workplace including the frontline. We also dig into Crisis Management templates and Teams app templates.

1. Joel Oleson, MVP & RD
Director @
Perficient
@joeloleson
Teams First – Crisis Management
Teams on the Frontline
Teams Day
Online
1
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Michael Gannotti
Teams Principal Technical Specialist
Microsoft
@mgannotti

2. Thanks to the Sponsors!
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#MicrosoftTeamsDayOnline2

4. Teams is
NOT
Zoom or just
a new version
of Skype

5. 5
Teams is the Hub for Modern Teamwork
Teams is a modern chat-centered
workspace in Office 365 that
enables teams to be more
productive by giving them a single
and secure location that brings
together everything a team needs:
chats, meetings, calls, files and
tools.
Meetings
Meetings in Teams include audio,
video, and screen sharing.
Files
Keep track of all the documents
that have been uploaded.
Bots
Bots are automated programs that
respond to queries or give
updates and notifications.
Connectors
Connectors deliver content and
updates from services you
frequently use directly into a
channel.
Chat
Chad in public or private
groups or one-on-one.
Apps
Teams provides a number of
first-party (Microsoft provided)
and third-party apps.
Teams Channels
Channels are dedicated sections
within a team to keep
conversations organized.
Calls
Provides business calling for
people on a global scale.
Tabs
Tabs allow team members to
access services within a channel
or in a chat.

6. 6
Modern Workplace
“The future of digital working will offer tools that let us tie communications, content, tasks,
applications, collaborative work and other elements together around work streams.”
– Efraim Freed 2015
Messaging & Communication
Variety of Change Requests and Tasks
Projects,updates,activities Integrated
Apps & Interfaces
EmployeeEngagementUX
Modern
Teamwork
Teams

7. 7
Your text here
My Teams
My Tasks &
Projects
Communities
Regions &
Departments
Search
Microsoft Search
DataAnalytics
Analytics
AI
Knowledge Network
Customers
Partners
Business agility, competitive advantage, customer satisfaction, employee engagement
Business
Process
AutomationBusiness
Solutions
Modern Intranet
Modern Teamwork
Systems of EngagementSystems of Record
Modern Workplace

8. Microsoft Teams as a Platform
Productivity Apps
Low Code Dev
and Automation
Support
and info
Processes and
Custom Apps
Departmental
tools
Employee
resources
Process
Automation, RPA
and workflow
Integrated apps, processes automation, and business intelligence
Microsoft Teams
Line of Business
Integration

9. Messaging & Communication
Comm Sites
Modern Intranet
Hubs, Lists
Projects
Stream
Streaming Video
Intelligent Files
Collaboration
Team Sites/Team Work
File Storage
Apps
Chat, Calls, Meetings, Tasks
Yammer
Communities like
Facebook groups &
Employee Engagement
Microsoft 365
Forms, Workflows, Automation
Power Automate
Automation & Integration
Teams First Approach

10. Tech Innovation in Crisis Management
Crisis Management Site &
Community Solutions Portal
Crisis Management Solutions:
SharePoint Comms site
Yammer Community
Support Remote Work
Communication Teams
Modern Teams
Crisis Communication
“Work Status” Template & Crisis FAQ Bot
Power Platform Template

11. Templates and Apps for Microsoft Teams
Teams templates are pre-built definitions of a team's
structure designed around a business need or project.
You can use Teams templates to quickly create rich
collaboration spaces with channels for different topics,
provide automation and bots as well as preinstall apps to
pull in mission-critical content and services.
Teams templates provide a predefined team structure that
can help you easily create consistency and capabilities
across your organization.
People Manager
Framework
Company Communicator
FAQ Plus HR Support Bot
Crowdsourcer Bot Expert Finder Bot
Icebreaker Bot Associate Insights App
Get started with Microsoft Teams Apps and Templates:

12. Teams Platform for Development
Teams App Studio
Team App
Templates
SPFx
SharePoint
Framework
Javascript SDK for
Tabs
Connectors &
Webhooks
Node.js Framework
SDK for Bots
.NET Bot
Framework SDK
Yeoman Generator
for Teams

13. Questions?
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14. Introduction
Every organization is vulnerable to crises. If
you are prepared you have no need to fear.
What is Crisis Management?
• Communications
• Disaster Response / Disaster Recovery Plan
• Vulnerability & Risk Audit
• Operational response
• Time To Respond / Time to Resolution
• Financial impact
• Reputation
• Executive & Stakeholder visibility
“In a crisis an organization will be perceived as inept,
at best, and criminally negligent, at worst.
- Jonathan Bernstein - Crisis Management Expert

15. Work From Home Quick Security Reference
Azure AD
Application Proxy
• Gives customer remote
access to on-premises
applications without VPN
• Easy to deploy and manage
• Requires Azure AD identities
synchronized with Active
Directory
Azure Conditional
Access
• Protect access to corporate
applications and services
based on user and group
membership, IP location,
sign-in risk, device state,
and application access
request
• Block, Grant, or require MFA
based on signal decisions
Microsoft Defender
ATP
• Provides risk reduction for
Windows 10 machines
outside of the network
• Provides surface attack
reduction for Windows 10
machines
• Controlled Folder Access to
reduce impact of
ransomware
• Integrates with MCAS to
provide protection against
cloud application usage and
data leakage
MCAS Advanced
Threat Protection
• Provides protection again
data leakage into cloud
applications
• Reduces shadow IT
application access
• Provides comprehensive
visibility into user activity in
cloud applications
• Provides protection against
cybersecurity threats
Azure Information
Protection (AIP)
• Protects documents and
emails as they move to and
from services and
applications
Azure Identity
Protection
• Protects against
compromised sign-in and
compromised accounts
• Easy to deploy and manage

16. During a Crisis
Your employees are the number one asset
to your organization. Leadership, innovation
and well-tested plans will minimize the
impact of the any crisis.
Keeping your employees safe and well
informed is key to reducing the
organizational impact.
Utilize your Microsoft 365 technology
investments:
• Microsoft Teams (or Yammer) Live Events for Broadcasting
Corporate Updates
• Microsoft Stream for Live Meeting Recordings
• SharePoint Communication Sites for centralizing important
content
• Yammer Groups for Corporate Updates
All Employees
• Microsoft Teams Live Events for Broadcasting Regional Updates
• Microsoft Stream for Live Meeting Recordings
• SharePoint Communication Sites for centralizing important content
• Yammer Groups for Corporate and Regional Updates
Regional Groups
• Share Corporate and Regional Updates via SharePoint News feeds
• Insert Yammer Conversation and Q&A content
• Use existing SharePoint Sites to highlight important content for departments and
cross-functional teams
Departments &
Cross-Functional
Teams
• Microsoft Teams conversations to share verified information from Yammer, Stream, etc.
• @Mention peers and teammates in Microsoft Teams and Yammer to call attention to
important updates.
Close
Collaborators
• Microsoft Teams Manager App Templates for reporting updates to teammates
• Microsoft Teams for manager to employee updates and communications
• Tabs to Yammer Feeds for Corporate Updates
Alerts
Microsoft Teams SharePoint Online
YammerMicrosoft Stream
Power Platform – No Code/Low Code Platform

17. Crisis Management Solutions in Microsoft 365
Microsoft Crisis Site Template
Keep people informed, engaged, and
moving forward during crises from extreme
weather events to health & safety
emergencies. SharePoint is a central
resource for leaders and communicators
to share important news and
announcements.
A single source of truth where people can
stay up-to-date.
• News
• Quick links
• Promoted Content
• Community discussions
• People
• Feeds
SharePoint Online

18. Creating Crisis Management
Solutions in Microsoft 365
Microsoft Teams is a powerful hub for teamwork,
whether you’re working at the office, on the road, or
from home. It enables your team to work seamlessly.
• Integrated chat
• Calling
• Meetings
• Business process integration
• Task management
• File collaboration
TIP: Add Yammer community to your team add a crisis
response tab to your team in your hub for teamwork.
Coming Soon: Top level Yammer app in Teams
Microsoft Teams