Before I conduct a leadership retreat I typically conduct a Culture Assessment Survey so that I can share results with the group. This is a typical excerpt from a presentation with specific organizational identity removed
18. And that is just the direct
cost of subsidizing your
BMW Club – it does not
account for the deleterious
impact on HCAHPS,
productivity, retention etc.
19. Let’s some more math…
Out of 6,480 possibilities
(648 people x 10 questions)
there were only 759 (12%)
“strongly agree” responses.
20. How much more effective
would [name of organization]
be – in every dimension – if
you had 92% “strongly agree”
responses?