Leading in the 21st Century

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JOHAN IRWAN KAMAROZAMAN
Certiﬁed Directive Communication International Trainer
LEADING IN THE 21ST CENTURY
How Your Organisation Can Be More
Effective In the Challenging Environment

This material has been prepared by professionals of Leap Leadership Academy Sdn. Bhd.. It is
intended as a general guide only, and its application to specific situations will depend on the particular
circumstances involved. Accordingly, we recommend that readers seek appropriate professional
advice regarding any particular problems that they encounter. This information should not be relied
upon as a substitute for such advice. While all reasonable attempts have been made to ensure that
the information contained herein is accurate, Leap Leadership Academy accepts no responsibility for
any errors or omissions it may contain whether caused by negligence or otherwise, or for any losses,
however caused, sustained by any person that relies upon it.

JOHAN IRWAN KAMAROZAMAN
Founder, Leap Leadership Academy Sdn Bhd
VP Education, Malaysian Association of Professional Speakers

Leap Leadership Academy | 5
Started as Paper Mill

Started by selling books

Started as a Stationery Store

Started as a Pharmaceutical Company

Leap Leadership Academy |
They didn’t end up where they started
9

FROM ENGINEER
TO SPEAKER

12
Not something…
Not most of the thing...
But everything!
Everything rises and falls
on leadership
— John C. Maxwell

13
Law # 1:
Law of the lid
“Leadership ability determines a person’s level
of effectiveness.”

14
“Leadership ability determines a person’s
level of effectiveness.”
Effectiveness
Success Without Leadership

15
Effectiveness
increases
Success With Leadership

18

The Law of Magnetism
19
“Who you are is who you attract”
Who you attract is not
determine by what you
want. It’s determine by
who you are.
Birds of the same feather ﬂocks together

Axiata strategy to attract talent
20
“The moment you bring great people to
the team, they will bring great people
below them. And so-on and so-forth.
Because if you have a mediocre guy,
they will bring in mediocre guys below.
So you get a tremendous effect all the
way down."
Dato’ Seri Jamaludin Ibrahim
Group CEO of Axiata
Chairman of Celcom

The myth between Management and Leadership
23Source: Harvard Business Review, Management is (Still) not leadership
https://hbr.org/2013/01/management-is-still-not-leadership.html
Dr. John Kotter
People use Leadership and
Management interchangeably
Myth #1:
Leadership refers to top
hierarchy
Myth #2:
Leadership as personality/
charisma
Myth #3:

What is leadership?
24
inﬂuence

“Leadership is the art of
harnessing human energy toward
the creation of a better future.
 
There is no guaranteed reward at
the end."
Rajeev Peshawaria
CEO of Iclif Leadership and Governance Centre
What is a leadership?

“A leader is somebody who
has the burning desire to
create a better future.”
“What makes a good leader
is not his or her title,
position, power or authority,
but what he or she does and
want to do. That is to create
a better future.”
Rajeev Peshawaria
CEO of Iclif Leadership and Governance Centre
What is a leader?
What Makes a Good leader?

28
CHANGE
resistance
Creating a
better future
The key to leadership is to not give up on your
attempt to create a better future.

The Challenge of
the 21st Century
29

McKinsey & Co
The four global forces breaking all the trends
Apr 2015
“The world economy’s
operating system is
being rewritten.”

The world is changing
31Source: A Whole New Mind, Dan Pink
18th Century 19th Century 20th Century 21st Century
AGRICULTURE
AGE
Farmer
INDUSTRIAL
AGE
Factory Worker
INFORMATION
AGE
Knowledge Worker
CONCEPTUAL
AGE
Concept Worker

The way we do work has changed
32
< 20th Century 21st Century >
Process based Concept based
Management skills
is crucial
Leadership skills
is crucial
Quality & Productivity Creativity & Innovation
Less Competition Stiff Competition

VUCAVolatile | Uncertain | Complex | Ambiguous

©Leap Leadership Academy |
Leading in a VUCA World
Source: Aon Hewitt Top Companies for Leaders® 2015
• Have self-aware leaders
• Build resilience
• Identify and build engaged leaders
34

©Leap Leadership Academy | 35

Aon Hewitt Top Companies for Leaders
know that a leader’s ability to recognize
and understand his or her own
strengths and weaknesses is an integral
component of leading in a VUCA world.

36
Aon Hewitt Top Companies for Leaders Report 2015.

“Everybody is a Genius. But If You
Judge a Fish by Its Ability to Climb a
Tree, It Will Live Its Whole Life
Believing that It is Stupid.”
37

STRENGTH
38

Identify who you are
40

Our past is shaping our future
42

1999»Holland Code
47

“Know Thyself”
— Socrates
Know Your World
Be True to Who You Are at your Best
Know Who You Are
48

The Impact of Resilience
They try new things and
accept the notion of
“failing fast.”
50

2011»
51

You don’t need a title to be a
LEADER
“
”
52

The impact of resilience — Steve Jobs
53

Leadership is about Passion!
Source: Steve Jobs - D5 Conference (2007)
You have to understand your passion and purpose.
The big WHY that makes the leaders will persevere.
54

~ Arthur F. Carmazzi
World’s Top 10 Ranked Leadership Professional
Founder of Directive Communication Psychology
55
Identity is constant,
Environment is changing
Make your decisions based on your
identity, not on your environment.

Jame
57
James Dyson
Dyson developed 5,127 prototype designs between 1979 and 1984

Mobilizer • Stabilizer • Ambidextrous

“When people are
financially invested,
they want a return.
When people are
emotionally invested,
they want to
contribute.”
– Simon Sinek
61

Engage people with intrinsic motivation
62

APPRECIATE
63

S AY P O S I T I V E W O R D S
T O Y O U R F R I E N D S
64

“Today authenticity is
seen as the gold
standard for leadership”

— Bill George
66

Differences in 20th Century and
21st Century Leaders
< 20th Century 21st Century >
Charismatic
Local Centric
Self-interest
Perfect Resume
Short-term
Hierarchical
IQ
External Validation
Purpose-driven
Global Vision
Institution’s best interest
Learning through crucibles
Long-term
Distributed
EQ
Intrinsic Contribution
Image
Focus
Motivation
Experience
Time-frame
Organizational approach
Greatest strength
Personal measurement
Source: Discover Your True North, Bill George
67

You don’t need a title to
be a leader
You just need to make
some positive actions
And your positive action will
influence others to be better
68

Ability/Achievement
Time
Current reality
Purpose/
Vision
}GAP -
Learning
Execution
Action

THANK YOU
www.johanirwan.com
johan@leap.com.my
Let’s keep in touch:
Johan Irwan Kamarozaman
johan_irwan
Johan Irwan Kamarozaman

72
JOHAN IRWAN BIN KAMAROZAMAN is a certified Directive Communication™ Trainer and Colored Brain™ Communication facilitator.
He has deep passion in helping people to improve their competencies and skills in leadership and communication. Johan has various
industries experiences ranging from manufacturing industry, security industry and education industry. Starting his career as an engineer,
he further explores his career in marketing and business development before becoming a professional trainer which he believe that he can
help even more people to be more successful in life hence contributing to the organization and nation as a whole.
Johan received his Bachelor Degree (Hons) in Electronics Engineering majoring in Computer from Multimedia University. He is a Certified
HRDF Trainer under Pembangunan Sumber Manusia Berhad. His deep passion in understanding human behaviour leads him to become
certified in various Internationally recognized certification such as Directive Communication Trainer by Directive Communication
International, Neuro-Linguistic Programming (NLP) Practitioner under National Federation of Neuro-Linguistic Programming and CRG
Assessment System from Consulting Resource Group International. He is the Past Area Governor of Toastmasters International for Area
E3 – District 51 and was the president of Multimedia University Toastmasters Club.
Johan is a Certified Professional Member of American Institute of Business Psychology (AIOBP). He is also a Professional Member and
the current Vice President of Education and Events of Malaysian Association of Professional Speakers (MAPS), an association that
affiliated with the Global Speakers Federation. He has addressed to audiences from various organisations including Telekom Malaysia
Berhad, Etiqa Takaful Berhad, Tenaga Nasional Berhad, Multimedia University, Maybank Berhad, Malakoff Corporation Berhad, Dewan
Bandaraya Kuala Lumpur, Perbadanan Usahawan Nasional Berhad (PUNB), Majlis Amanah Rakyat (MARA), Ministry of Finance, Jabatan
Audit Negara, Ministry of Industrial Development Sabah, POS Malaysia, Akademi Kastam Malaysia (AKMAL), Dyson Manufacturing,
Malaysian Airports Holdings Berhad, Brunei Shell Petroleum, Takaful Brunei Darussalam, Ministry of Finance Brunei, Institut Perkhidmatan
Awam (IPA) Brunei, Bali Niksoma Hotel, Universiti Teknologi Petronas, UNITAR, Universiti Teknikal Malaysia Melaka, Universiti Teknologi
MARA, Sudan Future University, and Majlis Sukan Negara. He has been featured in the local media such as TV1, TV Alhijrah and Astro
Awani.
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Leading in the 21st Century

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