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Lean	
  Startup	
  in	
  Design	
  Consulting:
Lessons	
  Learned.
Johanna	
  Kollmann ~ @johannakoll
shiny	
  new	
  version	
  for LEAN	
  UX	
  NYC	
  2013
Photo	
  by	
  NASA’s	
  Marshall	
  Space	
  Flight	
  Center:	
  h:p://www.flickr.com/photos/nasamarshall/7045389347/in/set-­‐72157625188331491
Photo	
  by	
  Jason	
  Rodman:	
  h:p://www.flickr.com/photos/jrodmanjr/2775877760/
“A	
  startup	
  is	
  a	
  human	
  institution	
  designed	
  to	
  
create	
  a	
  new	
  product	
  or	
  service	
  under	
  
conditions	
  of	
  extreme	
  uncertainty.”
~	
  @ericries
Setup Make Finish
Setup
Problem/Solution	
  Fit
Product/Market	
  Fit
Scale
Adapted	
  from	
  Ash	
  Maurya,	
  ‘Running	
  Lean:	
  Iterate	
  from	
  Plan	
  A	
  to	
  a	
  Plan	
  That	
  Works’
Photo by RikVan Colen http://www.flickr.com/photos/43293576@N00/6029488/
Founder?
Photo	
  by	
  Anders	
  Zakrisson	
  h:p://www.flickr.com/photos/anders-­‐zakrisson/4982281184/
Make
BUILD
MEASURE
LEARN
Photo by Thomas Hawk http://www.flickr.com/photos/thomashawk/155918164/
Photo by @polaroidgrrl
Photo	
  by	
  Ryan	
  O’Hara	
  h:p://www.flickr.com/photos/eaghra/4817433684/
Finish
Photo	
  by	
  Rudi	
  Riet:h:p://www.flickr.com/photos/rudiriet/109718350/
Support?	
  Coaching.
Photo	
  by:	
  h:p://www.flickr.com/photos/herr_e_aus_b/8290177683/
Conclusion
Thinking	
  about	
  things	
  as	
  
business	
  changes	
  everything.
My	
  role	
  as	
  a	
  consultant	
  is	
  to
help	
  the	
  client	
  learn.
Certainty	
  is	
  a	
  closing	
  of	
  the	
  mind.	
  
~	
  Milton	
  Glaser
IImage credit: miltonglaser.com
@johannakoll

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