Some slide around the Crucial Dialogue Model

1. What does it looks
like?
The Crucial Dialogue Model

2. Model
The concept model a used in ‘Crucial
Dialogue Model’ means a simplified
representation of [a part of] reality.
Therefor, a model only describes the
complex reality in a simplified way, and is
therefor never ‘correct’.
Thus a model can continuously be improved.
28 juni 2014
2 Johan Roels
Crucial Dialogue Model

3. Dialogue
 DiaLogos;
 Dia means through ;
 Logos means “the word”;
 Peter Senge: “Flow of Meaning” ;
 Dialogue: “Flow of meaning in words
and images through the participants
of this form of conversation”.
28 juni 2014
3 Johan Roels
Crucial Dialogue Model

4. What Makes a Dialogue Crucial?
According to Patterson et al. the dialogue
should have following characteristics:
 There is a problem;
 The insights regarding this problem are
merkelijk different
 The conclusion of the conversation is really
meaningful;
 Emotions are firing.
28 juni 2014
4 Johan Roels
Crucial Dialogue Model

5. 28 juni 2014
5 Johan Roels
Crucial Dialogue Model based on …
Creative
Interchange
Henry Nelson
Wieman
(Man’s
Ultimate
Commitment)
Charles Leroy
Palmgren
(The Chicken
Conspiracy &
The Flight of
the Eagle)
Crucial Dialogue Model

6. Facts, Observations,
Objective Data
Feelings, Emotions,
Creative Tension
Beliefs, Suppositions,
Expectations, Mindset,
Frame of Reference
Strategy, Resources,
Approach, Action Plan
Commitment
(PCCP)
Definition
of Problem
Result:
a
(temporary)
Insight
Result:
a
(temporary)
Decision
LEARNING CHOOSING
?
COMMUNICATION CREATION
APPRECIATION TRANSFORMATION
REFLECTING DECIDING
Crucial Dialogue
Crucial Dialogue Model28 juni 2014
6 Johan Roels

7. 28 juni 2014
7 Johan Roels
Crucial Dialogue Model
COMMUNICATION IMAGINATION
APPRECIATION
TRANSFORMATION
Crucial Dialogue Model