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Google, Amazon, Apple and NFC:
  Another Clash of the Titans?
              Jan Ondrus
          ESSEC Business School
There was a time when...
... the payment industry
      was very happy
1-4 %
commission
  on any
 purchase
Market was stable & balanced
Money was relatively easy
But as any party,
it could not last forever...
With new technology
  developments...
Telcos and device makers became
interested in the payment market
Mobile phones were
getting more popular
          &
  m-commerce was
  about to take off
As a result...
Some Titans wanted to
 dominate the market
While others tried to collaborate
Most initiatives just failed...
The market went from
 buzzes to failures...
Until...
Nov 15
 2010
Google announcement about NFC
Looked like someone
was finally bringing
the missing piece
It generated...
... a lot of buzzes
          &
    ideas again
and more importantly...
... financial interests
New Titans on the market:
New opportunities
Good or Bad
  thing for the
payment industry
                   ?
In any case, the whole
industry has reacted...
Forming different alliances
So now what?
Are we going to
repeat the same story
 again and again?
Let’s take a closer look
 at the newcomers...
✔	
  Strategic	
  alliances
✔	
  Google	
  Checkout
✔	
  Google	
  Places
✔	
  Android
✘	
  Credit	
  card	
  #	
  stored
✘	
  Privacy	
  issues
✔	
  Physical	
  and	
  digital	
  retail
✔	
  Amazon	
  Payments
✔	
  Amazon	
  1-­‐Click
✔	
  Knowledge	
  about	
  consumers
✔	
  Credit	
  card	
  #	
  stored	
  
✘	
  Alliances
✘	
  Hardware
✘	
  Mobile	
  plaCorm
✔	
  iTunes	
  store	
  
✔	
  iPhone/iPad
✔	
  IntegraGon
✔	
  Image
✔	
  Credit	
  card	
  #	
  stored
✘	
  Physical	
  merchants
✘	
  Alliances
✘	
  Interoperability
✘	
  Payment	
  engine
Any possible winner?
Too early to say...
The industry is still facing
     the same issues
      as before...
Chicken and egg problem




http://designforrecognition.files.wordpress.com/2010/06/chicken-the-egg.jpg
Standardization & Interoperability
Control of the secure element
Finding the right
business model
Minimizing merchants’ rejection
Avoiding consumer’s disinterest
So did it really change the game?




               Web 2.0 Summit, Eric Schmidt (Google)
Only the future will tell...
To conclude...
Create sustainable ecosystem(s)
Align business models
  and environments
Provide appropriate technology
For more info: http://www.janondrus.com

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Google, Amazon, Apple, and NFC: Another Clash of the Titans?