Presentation on Employee Resource Groups / Staff Networks / broader organisational communities and networks and their use for inclusion to Symposium Diversity and Inclusion conference May 2020

2. @JonIngham
• 20+ years in strategic HR, including as International HR Director
• Independent consultant plus speaker, blogger, author…
• ‘The Social Organization’ (June 2017)
• With Dave Ulrich: ‘Building Better HR Departments’ (2016)
• Trainer with Symposium
• A strategic perspective to all areas of people management and
organisation effectiveness
• Not a D&I specialist but inclusion core to all my work
Jon Ingham
https://www.symposium.co.uk/events/category/training-products/
https://www.hrreview.co.uk/inside-hr-webinars-register-email?commid=397446

3. @JonIngham
Employee Resource Groups

4. Employee Resource Groups
https://ceo.usc.edu/2019/06/27/webinar-why-and-how-employee-resource-groups-work/

5. Employee Resource Groups
https://ceo.usc.edu/2019/06/27/webinar-why-and-how-employee-resource-groups-work/

6. Employee Resource Groups
https://ceo.usc.edu/2019/06/27/webinar-why-and-how-employee-resource-groups-work/

7. Centralised, Decentralised and Distributed Organisation
Jon Ingham jon@joningham.com @joningham

8. Communities Networks
Functions
Project
Teams
@JonIngham
Task focus,
Extrinsic motivation
Human focus,
Intrinsic motivation
Internal orientation External orientation
Functions, Teams, Communities and Networks
Jon Ingham jon@joningham.com @joningham

9. @JonIngham
Communities and Networks
Jon Ingham jon@joningham.com @joningham
Networks
• Most of members unknown
to each other and do not
interact with each other
• Loosely coupled
• Communication usually
indirect / through third parties
• Not good at taking action and
produce little knowledge
• Can share information
efficiently
• Good for innovation
Communities
• Tightly knit group of trusted
colleagues / friends
• Based on recriprocity
• Good co-ordination between
members meaning that changes
can be propagated easily
• Ideas and knowledge are
distributed across group
• Good for bringing people
together around things they want
to do

10. @JonIngham
ERG Progression - Communities to Networks
Jon Ingham jon@joningham.com @joningham
When Deloitte announced plans to
“reimagine inclusion” in mid-2017,
the broader business community
was understandably concerned.
Was the firm getting rid of its widely
lauded ERGs?
Deloitte decided to launch a
number of broad inclusion councils
across the organization. They are
open to “everybody and anybody.”

11. @JonIngham
Task focus,
Extrinsic motivation
Human focus,
Intrinsic motivation
Internal orientation External orientation
Example: Melded Network HR Organisation
https://www.linkedin.com/pulse/melded-network-hr-model-magazine-different-slant-jon-ingham

12. Jon Ingham jon@joningham.com @joningham

13. @JonIngham
Task focus,
Extrinsic motivation
Human focus,
Intrinsic motivation
Internal orientation External orientation
Social Technologies Supporting Organisation Types
Jon Ingham jon@joningham.com @joningham

14. Jon Ingham jon@joningham.com @joningham

15. Teams and Yammer Adoption During Pandemic
Swoop Analytics
https://www.cmswire.com/collaboration-productivity/measuring-our-way-back-to-a-new-normal
Jon Ingham jon@joningham.com @joningham

16. @JonIngham
ERGs Learning from Other Communities & Networks
The Community Roundtable http://communityroundtable.com

17. @JonIngham
Other Communities Learning from ERGs / A Broader and
More Strategic Role for ERG Managers and D&I Practitioners
(= More Inclusion)
• Maintaining a special role for D&I and ERGs
• and
• Enabling broader opportunities for staff to support each other and
extend their contribution
• Developing communities and networks, and ERGs, as recognised
drivers of business success
• Making the organisation a better place to work for all employees

18. @JonIngham
About me: joningham.com
“Strategic HCM”: strategic-hcm.com / strategic-hcm.blogspot.com
“The Social Organisation”: organization.social /
koganpage.com/SocialOrganization
Social media: linkedin.com/in/joningham, twitter.com/joningham
Email: jon@joningham.com, phone: +44 7904 185134
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