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Your New Job:
Chief Inspiration Officer
@reichental
A little background on who I am.
30 miles south of San Francisco
Birthplace of Silicon Valley
Stanford University
Most livable city in America
Carbon free energy use
City of Palo Alto at a Glance
Our goals for this session
Why inspiration and innovation go together
Help identify immediate action you can take
What is inspiration?
Motivated to take action, usually creative
80% of people in their 20s want to change jobs.
Source: Harris (2013)
80% of people in their 20s want to change jobs.
Source: Harris (2013)
#1 reason people quit their jobs is their immediate boss.
Source: Gallup (2010)
80% of people in their 20s want to change jobs.
Source: Harris (2013)
#1 reason people quit their jobs is their immediate boss.
Source: Gallup (2010)
Employees change jobs every 5 years.
Source: Bureau of Labor Statistics (2012)
80% of people in their 20s want to change jobs.
Source: Harris (2013)
#1 reason people quit their jobs is their immediate boss.
Source: Gallup (2010)
Employees change jobs every 5 years.
Source: Bureau of Labor Statistics (2012)
70% of employees don’t know their organizations vision.
Source: Harvard Business Review (2013)
Management vs. Leadership
Management: Doing things right
Leadership: Doing the right things
Manage
Direct
Plan
Makes thing happen
Problem solver
Inspire
The art of fire fighting
More demand than supply
Stuff doesn’t work
Can’t move fast enough
Tactical versus strategic
The result?
Burn out
Stress
Lower quality
Managed chaos
Low motivation
Money Appreciation
Job security Physical workspace
Communications Inspiration
Top Work Motivators
Money  Appreciation
Job security Physical workspace
Communications Inspiration
Top Work Motivators
Money  Appreciation 
Job security Physical workspace
Communications Inspiration
Top Work Motivators
Money  Appreciation 
Job security  Physical workspace
Communications Inspiration
Top Work Motivators
Money  Appreciation 
Job security  Physical workspace 
Communications Inspiration
Top Work Motivators
Money  Appreciation 
Job security  Physical workspace 
Communications  Inspiration
Top Work Motivators
Money  Appreciation 
Job security  Physical workspace 
Communications  Inspiration 
Top Work Motivators
Money  Appreciation 
Job security  Physical workspace 
Communications  Inspiration  #1
Top Work Motivators
Your new job?
Chief Inspiration Officer
3 Step Process
Step 1: Create a vision
Mission vs. Vision
Now vs. To Be
This nation should commit itself to achieving the goal,
before this decade is out, of landing a man on the
moon and returning him safely to the earth.
Develop, deploy, and manage a diverse set of scalable
and strategic knowledge management tools to serve
our customers, improving the possibility of overall
satisfaction among our diverse customer profiles.
City of Palo Alto IT Department Vision Statement
To build and enable a leading digital city.
70% of employees don’t know their organizations vision.
Source: Harvard Business Review (2013)
Step 1: Create a vision
Step 2: Codify into everything
3 Step Process
Team meetings
Projects
Communications
Interviews
Step 1: Create a vision
Step 2: Codify into everything
Step 3: Show progress
3 Step Process
City of Palo Alto IT Department Vision Statement
To build and enable a leading digital city.
In November 2013, The City of Palo Alto was named the
#1 Digital City in America
Step 1: Create a vision
Step 2: Codify into everything
Step 3: Show progress
3 Step Process
Did we meet our goals today?
Why inspiration and innovation go together:
Inspiration is #1 motivator
Inspired teams drive innovative organizations
Inspiration creates great teams & brands
Help you adopt more inspirational qualities:
Understand top motivators
A 3-step process to get started
Thank you
Questions or comments?

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Your New Job: Chief Inspiration Officer

  • 1. Your New Job: Chief Inspiration Officer @reichental
  • 2. A little background on who I am.
  • 3. 30 miles south of San Francisco Birthplace of Silicon Valley Stanford University Most livable city in America Carbon free energy use City of Palo Alto at a Glance
  • 4.
  • 5. Our goals for this session Why inspiration and innovation go together Help identify immediate action you can take
  • 6. What is inspiration? Motivated to take action, usually creative
  • 7. 80% of people in their 20s want to change jobs. Source: Harris (2013)
  • 8. 80% of people in their 20s want to change jobs. Source: Harris (2013) #1 reason people quit their jobs is their immediate boss. Source: Gallup (2010)
  • 9. 80% of people in their 20s want to change jobs. Source: Harris (2013) #1 reason people quit their jobs is their immediate boss. Source: Gallup (2010) Employees change jobs every 5 years. Source: Bureau of Labor Statistics (2012)
  • 10. 80% of people in their 20s want to change jobs. Source: Harris (2013) #1 reason people quit their jobs is their immediate boss. Source: Gallup (2010) Employees change jobs every 5 years. Source: Bureau of Labor Statistics (2012) 70% of employees don’t know their organizations vision. Source: Harvard Business Review (2013)
  • 11.
  • 12.
  • 13.
  • 15. Management: Doing things right Leadership: Doing the right things
  • 17. The art of fire fighting More demand than supply Stuff doesn’t work Can’t move fast enough Tactical versus strategic
  • 18. The result? Burn out Stress Lower quality Managed chaos Low motivation
  • 19. Money Appreciation Job security Physical workspace Communications Inspiration Top Work Motivators
  • 20. Money  Appreciation Job security Physical workspace Communications Inspiration Top Work Motivators
  • 21. Money  Appreciation  Job security Physical workspace Communications Inspiration Top Work Motivators
  • 22. Money  Appreciation  Job security  Physical workspace Communications Inspiration Top Work Motivators
  • 23. Money  Appreciation  Job security  Physical workspace  Communications Inspiration Top Work Motivators
  • 24. Money  Appreciation  Job security  Physical workspace  Communications  Inspiration Top Work Motivators
  • 25. Money  Appreciation  Job security  Physical workspace  Communications  Inspiration  Top Work Motivators
  • 26. Money  Appreciation  Job security  Physical workspace  Communications  Inspiration  #1 Top Work Motivators
  • 27. Your new job? Chief Inspiration Officer
  • 28. 3 Step Process Step 1: Create a vision
  • 30. This nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth. Develop, deploy, and manage a diverse set of scalable and strategic knowledge management tools to serve our customers, improving the possibility of overall satisfaction among our diverse customer profiles.
  • 31. City of Palo Alto IT Department Vision Statement To build and enable a leading digital city.
  • 32. 70% of employees don’t know their organizations vision. Source: Harvard Business Review (2013)
  • 33. Step 1: Create a vision Step 2: Codify into everything 3 Step Process
  • 35. Step 1: Create a vision Step 2: Codify into everything Step 3: Show progress 3 Step Process
  • 36. City of Palo Alto IT Department Vision Statement To build and enable a leading digital city. In November 2013, The City of Palo Alto was named the #1 Digital City in America
  • 37. Step 1: Create a vision Step 2: Codify into everything Step 3: Show progress 3 Step Process
  • 38. Did we meet our goals today? Why inspiration and innovation go together: Inspiration is #1 motivator Inspired teams drive innovative organizations Inspiration creates great teams & brands Help you adopt more inspirational qualities: Understand top motivators A 3-step process to get started

Editor's Notes

  1. This is what we do: Firefighting: leads to low morale
  2. This is what we do: Firefighting: leads to low morale
  3. Typical skills, but who has inspire on job responsibility?
  4. Typical skills, but who has inspire on job responsibility?
  5. Nike: Just do It
  6. Nike: Just do It Las Vegas: What happens here, stays here. KFC: Finger lickin good. Amex: Don’t leave home without it. BMW: the ultimate driving machine.
  7. Which one inspires you? Why?
  8. Are these the same? Differences?
  9. Are these the same? Differences?
  10. Write down 3 qualities of leadership Typical skills, but who has inspire on job responsibility?
  11. This is what we do: Firefighting: leads to low morale
  12. This is what we do: Firefighting: leads to low morale
  13. Ways to inspire
  14. Ways to inspire
  15. Ways to inspire
  16. Ways to inspire
  17. Ways to inspire
  18. Ways to inspire
  19. Ways to inspire
  20. Ways to inspire
  21. Ways to inspire
  22. Are these the same? Differences?
  23. Typical skills, but who has inspire on job responsibility?
  24. Typical skills, but who has inspire on job responsibility?
  25. Ways to inspire
  26. Write down 3 qualities of leadership Typical skills, but who has inspire on job responsibility?
  27. Ways to inspire
  28. Typical skills, but who has inspire on job responsibility?
  29. Ways to inspire
  30. Typical skills, but who has inspire on job responsibility?
  31. Ways to inspire