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Sue Timmis University of Bristol, UK The tensions between expected and actual engagement in digitally–mediated communication and collaborative learning
[object Object],[object Object],[object Object],[object Object],[object Object]
Engagement Where, when, how and why?
TEL and learners ,[object Object],[object Object]
Who are the learners? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Designing for learning ,[object Object],[object Object],[object Object],[object Object],[object Object]
From human factors to human actors (Bannon, 1991) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Digital habitats (Wenger et al, 2009) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital natives? ,[object Object],[object Object],[object Object],[object Object]
Digital natives? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenging the discourse  of the ‘digital native’ ,[object Object],[object Object],[object Object],[object Object]
Digital literacy ,[object Object],[object Object],[object Object],[object Object]
Digital literacy ,[object Object],[object Object],[object Object],[object Object]
Communication and collaborative learning
Approaches to CSCL research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object]
“… peers do not learn because they are two, but because they perform some activities which trigger specific learning mechanisms.”  (Dillenbourg, 1999) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common Ground ,[object Object],[object Object],[object Object],[object Object]
Digitally-mediated communication and collaborative work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digitally mediated communications  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of IM conversations Conversation between Sean and Lewis, 4 th  March 2006, 12:02 :D Sean Lewis 12:03:14 04/03/2006 10 yea you did lol Lewis Sean 12:03:08 04/03/2006 9 yeah I have Sean Lewis 12:03:07 04/03/2006 8 have u read all the info posted on the forum? Lewis Sean 12:03:01 04/03/2006 7 think I added you because of it Sean Lewis 12:03:01 04/03/2006 6 I guessed you were Sean Lewis 12:02:54 04/03/2006 5 cool Sean Lewis 12:02:47 04/03/2006 4 Im Sean from the RFID group Lewis Sean 12:02:42 04/03/2006 3 Hi Sean Lewis 12:02:36 04/03/2006 2 hello Lewis Sean 12:02:29 04/03/2006 1 Message To From Time Date
Examples of IM conversations Conversation between Brian & Phil on 16 th  March 2007, at 05:42  Activity diagrams are perfect BRIAN PHIL 06:01:38 16/03/2007 14 thats great BRIAN PHIL 06:01:26 16/03/2007 13 yeah, maybe should keep that statement in there PHIL BRIAN 05:59:24 16/03/2007 12 haha, can see someone definatly wasnt BRIAN PHIL 05:58:16 16/03/2007 11 •  we are happy BRIAN PHIL 05:58:05 16/03/2007 10 latest version BRIAN PHIL 05:57:10 16/03/2007 8 Phil sends D:omputingomponent basedntroduction.doc 05:57:04 16/03/2007 7 You have successfully received C:ocuments and Settingspy Documentsy Received Filesest Cases(1).doc from Brian. 05:56:16 16/03/2007 6 ok check how this is PHIL BRIAN 05:56:11 16/03/2007 5 Brian sends Test Cases.doc 05:55:52 16/03/2007 4 ok BRIAN PHIL 05:43:48 16/03/2007 3 just taking time to update the cases for [unknown student]’s  much self-loved basket bean PHIL BRIAN 05:43:24 16/03/2007 2 Need help with anything or are you just about there? BRIAN PHIL 05:42:10 16/03/2007 1 Message To From Time Date
Engagement in collaborative work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Forum:  ITA Piracy Week 6 Discussion Date:  Fri Mar 03 2006 11:31 Author:  Mark  <Mark@bigcity.ac.uk> Subject:  Suggestions Hi All, How is everyone getting on with ideas for the SIG topic?  I propose something along the lines of   “A discussion of the technologies available that digital industries can use to help prevent piracy” From this we can pick out individual topics which will be ideal to put together at the end in preparation for the exam. Any ideas?  Do you think mine is a bit off? Forum:  ITA Piracy Week 6 Discussion Date:  Fri Mar 03 2006 13:12 Author:  Lewis < [email_address] > Subject:  Re: Suggestions Yes that sounds like a broad area of work. How are we supposed to submit this to Graham [tutor] through the discussion board or via email? Forum:  ITA Piracy Week 6 Discussion Date:  Fri Mar 03 2006 14:31 Author:  Mark  < [email_address] > Subject:  Re: Suggestions Hey, I have been asking the same question. I have no idea. waiting for Graham [tutor] to reply. I really dont have a clue. If you would use e-mail would you mind communicating through that for a short while?? I been thinking about doing DRM (Digital Rights Management). Think I will probably go with that.  What other ideas does everyone have? Mark VLE conversation between Mark and Lewis, 3 rd  March 2006
Blog posting: Web 2.0 Sig, 23 February 2007 - Kai at 15:44 Possible Sig topic choice  Hi everyone, Will, Ewan and I have recently had a discussion regarding the Sig title that we have to submit to Graham by Tuesday. After considering all the posts and ideas suggested so far we believe the following should allow each individual to focus on something they have suggested: &quot;What opportunities do web 2.0 technologies present to organisations or businesses?&quot; Although the above may seem quite broad we believe Graham will like it as can be &quot;spun&quot; to fit each persons preference, e.g. marketing/advertising/social impacts within organisations/ways to make money/possible business propositions etc What do you guys think? Kai, Will & Ewan 2 comments: a) Seth said...  Sounds good to me.   26 February 2007 23:10  b) Dan said...  Looks alright to me.   23 February 2007 16:15
Variations in transactions, reciprocity and addressivity 58 220 96 87 150 336 Totals 0 16 3 5 15 23 eBusiness Blog posts 5 29 54 0 0 54 Total 4 27 52 0 0 52 eBusiness 1 2 2 0 0 2 IT Audit MSN/ Skype  0 4 4 0 1 5 IT Audit Texts  2 12 10 2 1 13 Total 1 7 8 0 0 8 eBusiness 1 5 2 2 1 5 IT Audit Email 51 159 25 80 133 238 Total 32 122 18 46 101 165 eBusiness 19 37 7 34 32 73 IT Audit VLE  Hanging questions Sign off Name ALL No-one Transactions Module Tool Addressed to:
Ali: Ah ha ha I haven’t even had that (pause)  I don’t even know who’s in my group, they’ve just pure ignored me.  It’s been harsh (laughter) Ali: Ignore… I sent emails, put the stuff on (…) Eddie: Yeah, from BigCityonline - all I’ve used that for, the discussion board, is just basically posting stuff I find – not really communicating back and forth. (…) Mark: At the beginning of the sig, err  I think there was an attempt made to discuss on our (pause)  discuss y’know with our group members. But umm I don’t know if maybe I just speak for myself but I think most people find it really boring, y’know the uni stuff, the BigCityonline etc. Um so easier communication methods like, text messaging? (laughter) or messenger or whatever. Beth: Yeah but would you really want to text - like a load of random people in your sig you don’t know? (Ali, Bill ,Eddie, Mark and Beth, IT Audit, 23/3/06
Harry: (quiet laughter throughout) As I said earlier – my group never discussed anything. Even the title was never discussed. A couple people posted links to stuff they were interested in, some people said that they were slightly interested in that and then the discussion died. Phil: Yeah that’s what happened with ours apart from me, you (looking at Lawrence) and Chris eventually deciding on one. Lawrence: oh yeah. Simon: yeah with our title, there wasn’t too much collaboration it was literally a couple of us putting a couple of points in and one person said “right we’ll do this” and emailed Graham. There was no... Most of the group didn’t put their points forward so there was no real collaboration. (Harry, Phil Lawrence and Simon, e-Business, 16/3/07, p15 -16)
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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The tensions between expected and actual engagement in digitally–mediated communication and collaborative learning

  • 1. Sue Timmis University of Bristol, UK The tensions between expected and actual engagement in digitally–mediated communication and collaborative learning
  • 2.
  • 3. Engagement Where, when, how and why?
  • 4.
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  • 22. Examples of IM conversations Conversation between Sean and Lewis, 4 th March 2006, 12:02 :D Sean Lewis 12:03:14 04/03/2006 10 yea you did lol Lewis Sean 12:03:08 04/03/2006 9 yeah I have Sean Lewis 12:03:07 04/03/2006 8 have u read all the info posted on the forum? Lewis Sean 12:03:01 04/03/2006 7 think I added you because of it Sean Lewis 12:03:01 04/03/2006 6 I guessed you were Sean Lewis 12:02:54 04/03/2006 5 cool Sean Lewis 12:02:47 04/03/2006 4 Im Sean from the RFID group Lewis Sean 12:02:42 04/03/2006 3 Hi Sean Lewis 12:02:36 04/03/2006 2 hello Lewis Sean 12:02:29 04/03/2006 1 Message To From Time Date
  • 23. Examples of IM conversations Conversation between Brian & Phil on 16 th March 2007, at 05:42 Activity diagrams are perfect BRIAN PHIL 06:01:38 16/03/2007 14 thats great BRIAN PHIL 06:01:26 16/03/2007 13 yeah, maybe should keep that statement in there PHIL BRIAN 05:59:24 16/03/2007 12 haha, can see someone definatly wasnt BRIAN PHIL 05:58:16 16/03/2007 11 • we are happy BRIAN PHIL 05:58:05 16/03/2007 10 latest version BRIAN PHIL 05:57:10 16/03/2007 8 Phil sends D:omputingomponent basedntroduction.doc 05:57:04 16/03/2007 7 You have successfully received C:ocuments and Settingspy Documentsy Received Filesest Cases(1).doc from Brian. 05:56:16 16/03/2007 6 ok check how this is PHIL BRIAN 05:56:11 16/03/2007 5 Brian sends Test Cases.doc 05:55:52 16/03/2007 4 ok BRIAN PHIL 05:43:48 16/03/2007 3 just taking time to update the cases for [unknown student]’s much self-loved basket bean PHIL BRIAN 05:43:24 16/03/2007 2 Need help with anything or are you just about there? BRIAN PHIL 05:42:10 16/03/2007 1 Message To From Time Date
  • 24.
  • 25. Forum: ITA Piracy Week 6 Discussion Date: Fri Mar 03 2006 11:31 Author: Mark  <Mark@bigcity.ac.uk> Subject: Suggestions Hi All, How is everyone getting on with ideas for the SIG topic? I propose something along the lines of  “A discussion of the technologies available that digital industries can use to help prevent piracy” From this we can pick out individual topics which will be ideal to put together at the end in preparation for the exam. Any ideas? Do you think mine is a bit off? Forum: ITA Piracy Week 6 Discussion Date: Fri Mar 03 2006 13:12 Author: Lewis < [email_address] > Subject: Re: Suggestions Yes that sounds like a broad area of work. How are we supposed to submit this to Graham [tutor] through the discussion board or via email? Forum: ITA Piracy Week 6 Discussion Date: Fri Mar 03 2006 14:31 Author: Mark  < [email_address] > Subject: Re: Suggestions Hey, I have been asking the same question. I have no idea. waiting for Graham [tutor] to reply. I really dont have a clue. If you would use e-mail would you mind communicating through that for a short while?? I been thinking about doing DRM (Digital Rights Management). Think I will probably go with that. What other ideas does everyone have? Mark VLE conversation between Mark and Lewis, 3 rd March 2006
  • 26. Blog posting: Web 2.0 Sig, 23 February 2007 - Kai at 15:44 Possible Sig topic choice Hi everyone, Will, Ewan and I have recently had a discussion regarding the Sig title that we have to submit to Graham by Tuesday. After considering all the posts and ideas suggested so far we believe the following should allow each individual to focus on something they have suggested: &quot;What opportunities do web 2.0 technologies present to organisations or businesses?&quot; Although the above may seem quite broad we believe Graham will like it as can be &quot;spun&quot; to fit each persons preference, e.g. marketing/advertising/social impacts within organisations/ways to make money/possible business propositions etc What do you guys think? Kai, Will & Ewan 2 comments: a) Seth said... Sounds good to me. 26 February 2007 23:10 b) Dan said... Looks alright to me. 23 February 2007 16:15
  • 27. Variations in transactions, reciprocity and addressivity 58 220 96 87 150 336 Totals 0 16 3 5 15 23 eBusiness Blog posts 5 29 54 0 0 54 Total 4 27 52 0 0 52 eBusiness 1 2 2 0 0 2 IT Audit MSN/ Skype 0 4 4 0 1 5 IT Audit Texts 2 12 10 2 1 13 Total 1 7 8 0 0 8 eBusiness 1 5 2 2 1 5 IT Audit Email 51 159 25 80 133 238 Total 32 122 18 46 101 165 eBusiness 19 37 7 34 32 73 IT Audit VLE Hanging questions Sign off Name ALL No-one Transactions Module Tool Addressed to:
  • 28. Ali: Ah ha ha I haven’t even had that (pause) I don’t even know who’s in my group, they’ve just pure ignored me. It’s been harsh (laughter) Ali: Ignore… I sent emails, put the stuff on (…) Eddie: Yeah, from BigCityonline - all I’ve used that for, the discussion board, is just basically posting stuff I find – not really communicating back and forth. (…) Mark: At the beginning of the sig, err I think there was an attempt made to discuss on our (pause) discuss y’know with our group members. But umm I don’t know if maybe I just speak for myself but I think most people find it really boring, y’know the uni stuff, the BigCityonline etc. Um so easier communication methods like, text messaging? (laughter) or messenger or whatever. Beth: Yeah but would you really want to text - like a load of random people in your sig you don’t know? (Ali, Bill ,Eddie, Mark and Beth, IT Audit, 23/3/06
  • 29. Harry: (quiet laughter throughout) As I said earlier – my group never discussed anything. Even the title was never discussed. A couple people posted links to stuff they were interested in, some people said that they were slightly interested in that and then the discussion died. Phil: Yeah that’s what happened with ours apart from me, you (looking at Lawrence) and Chris eventually deciding on one. Lawrence: oh yeah. Simon: yeah with our title, there wasn’t too much collaboration it was literally a couple of us putting a couple of points in and one person said “right we’ll do this” and emailed Graham. There was no... Most of the group didn’t put their points forward so there was no real collaboration. (Harry, Phil Lawrence and Simon, e-Business, 16/3/07, p15 -16)
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Editor's Notes

  1. Not just one tool but configurations of tools – these need to be accounted for along with their associated practices.
  2. Sheer time they spend in digital environments has affected their learning patterns. Even suggests that our brains now function differently. They are accomplished at anything that involves digital tools.
  3. How do students use digital tools to communicate and work across personal and study boundaries? What kinds of collaborative and communicative practices using digital tools took place in the online special interest groups
  4. Showed grounding in setting up the blog an d this shows evidence of collaboration BUT However only 5 comments in al land most of the blog posts were information oriented – this one was unusual