MKTG 2030: Seven Content Marketing Laws for the Next Decade #CMWorld
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Joe Pulizzi's Content Marketing World 2019 keynote address covering the seven key marketing laws for the next decade. The seven laws include: - Always Be Selling Internally - Plan for Multiple Lines of Revenue - Buy Before Build - Do One Thing Great - Stay Away from Content Campaigns - Plan for the End of Social - Have Conviction in the Practice
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MKTG 2030: Seven Content Marketing Laws for the Next Decade #CMWorld
- 1. #CMWorld Seven Content Marketing Laws for the Next Decade MKTG 2030
- 2. #CMWorld
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- 5. #CMWorld
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- 10. #CMWorld Sell Internally. Never Stop. Never. โThe Law of They Have No Clue What You Are Doingโ
- 11. #CMWorld
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- 13. #CMWorld
- 14. #CMWorld โข Find the people who control your budgetโฆ from marketing to financial to executive. โข Teach them about the craft of content marketingโฆwhoโs doing it wellโฆwhatโs the payoff? โข If your content marketing program gets cancelled, itโs your fault.
- 15. #CMWorld
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- 20. #CMWorld Drive Multiple Revenue Lines โThe Law of Self-Sustainmentโ
- 21. #CMWorld
- 22. #CMWorld โข Focus on your marketing goal, but bake in plans for direct revenue. โข Innovative content brands will drive at least five, maybe more.
- 23. #CMWorld
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- 26. #CMWorld Buy Before Your Build โThe Failed Startup Lawโ
- 27. #CMWorld
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- 31. #CMWorld Link to article on how to buy media assets โข Or F&W bankruptcy just had a fire sale, practically giving away all of their amazing content brands.
- 32. #CMWorld โข Learn the art of content acquisition. (How to at http://bitly.com/buy4content) โข Begin a list of all the possible content brands you could buy. Identify assets within (content, email, social). โข Seek opportunities with distressed media assets.
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- 36. #CMWorld Do One Thing Great โThe Law of Ryan Seacrestโ
- 37. #CMWorld โข DJ Khalid โ carโฆwith DJ Khalid. I hate that DJ Khalid.
- 38. #CMWorld
- 40. #CMWorld Blog Podcast Research eNews Social Event ContentEnergy
- 41. #CMWorld Blog Podcast Research eNews Social Event ContentEnergy Great Line
- 44. #CMWorld
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- 46. #CMWorld โข Place heavy bets on your winners and start killing off whatโs not working. โข Only when you build a loyal audience (minimum viable audience) should you look at diversifying your content products.
- 47. #CMWorld
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- 50. #CMWorld โข PICTURE OF WEDDING
- 52. #CMWorld โThe Law of the Content One-Night Standโ
- 53. #CMWorld Sale Better Customers Who Stay Longer
- 54. #CMWorld The Content Fling Content SaleLead
- 55. #CMWorld The Content Forever Content SubscribeContentContentContentContent ContentContentContentContentContent Sale Sale Sale Sale Sale Sale Sale Sale Sale Sale Sale Sale
- 56. #CMWorld โข If you are planning a โcontent campaign,โ please donโt start in the first place. โข 18 months minimum to startโฆanything less is a guessing game. โข If any agency pitches you an integrated content campaign, they are the devil.
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- 61. #CMWorld Prepare for the End of Social โThe Law of Cyprusโ
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- 74. #CMWorld โข Prepare for the social end times. Have a plan to survive without it. โข Leverage the rented land to build your own subscribers and first-party data (while you still can).
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- 83. #CMWorld Have Conviction & Say No โThe Marketing Pushover Lawโ
- 84. #CMWorld Can you put more sales and product mentions in your content?
- 85. #CMWorld
- 86. #CMWorld I like the podcast idea, but can you launch a video series at the same time?
- 87. #CMWorld
- 88. #CMWorld Just start creating content and see what happens. We donโt need a content strategy.
- 89. #CMWorld
- 90. #CMWorld โข Just say no. โข You know youโre right. You have the strategy. Youโve done the work. Stick by it like your life depends on it.
- 91. #CMWorld MKTG2030 Always Be Selling Internally Plan for Multiple Lines of Revenue Buy Before Build Do One Thing Great Stay Away from Content Campaigns Plan for the End of Social Have Conviction in the Practice Download Joeโs โ3 Keys to Successโ at JoePulizzi.com
Editor's Notes
- I have six things to share with you in less than 30 minutes. Letโs get to it.
- In the year 2000, Penton Media was one of the largest B2B Media companies in the world. I was hired by Penton in February 2000 as an account manager in the Custom Media group. At the time, their stock price was $34 a share with revenues of almost a half a billion.
- Penton went public in 1998 at $16 a share. By 2000, the stock had doubled and was headed toward a half a billion dollars.
- 2 years after I was hired, the stock went from $34 to 7 cents. A comination of 9/11, the recession and being drastically overleveraged crushed Penton.
- Then 9/11 happened. Then the recession. Penton was overleveraged and let go of hundreds of people. I took over the department simply because I was cheap labor and Penton management really didnโt care about our content marketing division.
- In my first meeting with my new boss, letโs call him Bill, I put on the dog and pony showโฆall the good things we were doing, our corporate mags and newsletters. I thought it was amazing. At the end of the presentation, he asked me why I was wasting time on all this and not selling advertising.
- I did an Andy Dufresne. Every two weeks I sent an interoffice memo to my boss, his boss and his boss talking about amazing content marketing case studies or the wins we were having. And we continued this effort consistently for four years. We ended up growing our little group that no one cared about, in a horrific environment, from 10 people to 30, from $2 million in revenues to $14 million.
- Believe it or not, it worked. Slowly, we won over my boss and the CEOโฆmore divisions bought into the concept and the group is still around today as part of Informa Engage.
- You can bet that anyone in a position of power in your company has no frickin clue about content marketing. Content Marketing Programs donโt get killed because of a lack of results, they get killed because the people with the purse strings in your company just donโt get it. They have no idea what you are doing. You want to keep your program? Start your own content effort to your executive team and tell them about the benefits of content marketingโฆevery week without stop.
- Remember when Casperโs shut down their sleep site Van Winkle. IT wasnโt because of lack of resultsโฆit was because the executive team didnโt have a clue what they were doing.
- I made a mistake. Iโve been preaching about why content marketing programs die for yearsโฆmostly because of a lack of a documented strategy, or a lack of consistent publishing, they donโt differentiate, the contentโs not truly valuable, or a severe lack of patience. While those things are critical, I realized I was wrong. Content marketing programs die because we donโt sell them internally.
- Slide with reasons why content marketing fails โ Internal Buy in #1
- Okayโฆso letโs hedge your bets. Internal selling is a must, but so is revenue diversification.
- $260 million in branded ecommerce sales, up from 130 million. This is a media company folks.
- Tripled revenue since 2016. Almost covering entire costs of operation. Chart of CCโs model ยทย ย ย ย ย ย ย ย Display ad revenue (both direct and programmatic) โ this is by far the biggest (seven figures per year) ยทย ย ย ย ย ย ย ย Sponsored content packages (directly sold, primarily on ConsultQD/physician content side of things and mostly tied to medical meetings/conference campaigns) ยทย ย ย ย ย ย ย ย Syndication revenue ยทย ย ย ย ย ย ย ย Content creation projects (like Google) ยทย ย ย ย ย ย ย ย Increases brand awareness and patient volumes ยทย ย ย ย ย ย ย ย Consulting opportunities as result of the success ย Hope that helps? Let me know if you need anything else. ย Iโve totally blown up my team and have a new operation focused on increasing revenue. Goal is to 5x traffic and ad revenue in the next 3 years. Looking at traffic data differently now too โ ComScore data is the key nowโฆ Kinda crazy. Really building out our โmedia organizationโ within the enterprise. Iโm now responsible for content across the entire Cleveland Clinic website. J
- Iโm an entrepreneur. What I know about first-time entrepreneurs is that they fail 90% of the time.
- Stanford loves entrepreneurs and unicorns. But thatโs a huge risk. Whatโs less risky and more successful? Acquiring businesses. Why does Stanford have this class? Because acquired companies survive as a MUCH MUCH higher rate than startups.
- You are launching content startups with the worst possible odds. In actuality, that should be your last resort. You should first get out there and purchase something already in the market, already with an audience. Learn the art of content acquisition. Great Publishing companies always look to buy first, while marketers always look to create freshโฆalmost a failed strategy from the beginning.
- Computer hardware manufacturer Raspberry PI wanted to start a custom PC and photography magazine. Instead of starting from zero, they want out and purchased them from Dennis Publishing.
- Arrow Electronics wanted to build the largest audience in the B2B electronics space. Instead of launch a massive undertaking, they bought there way there.
- Why didnโt Nike or Under Armour or Adidas buy this site?
- Purchase by Yeti Coolers, or Remington or Winchester Rifles.
- Bought by who? This could have been Pepsi or 5 Hour Energy. But they were never even considered, because no one is thinking about this. Itโs madness.
- Mailchimp recently launched a collection of content meant to celebrate the entrepreneurial spirit. I love mailchimp. Iโm a customer.
- All in, they launched 9 different shows, including documentaries, podcast, film series and more. And Iโm almost 100% sure this is going to go down in flames.
- Every great media enterprise since the dawn of humankind has started by doing one thing incredibly well. A great podcast, and exceptional magazine, a cutting-edge blog or video series. Most of you are doing many things in mediocrity. The solution is to kill the losers and put your energy toward the one that can be truly exceptional. Restart and rebuild.
- Or. Ryan SeacrestโฆIโm getting ready to go to a meeting in the morning and heโs on the morning showโฆthen I get in the car and heโs on the radioโฆthen heโs on American Idol at not. I hate you Ryan Seacrest. Ryan Seacrest is not a human being.
- Good lineโฆgenerally mediocre at best. This is most of us.
- Hereโs the great line.
- You actually give yourself a chance to produce 10x content.
- 15 Years agoโฆstarted with just a blog and an enewsletter.
- Most of us are looking for a hookup. We are looking to sell more of a product over a short period of time. That has to be the worst thing in the world. CM Awards โ 10 of 14 Project of the Year submissions were started and stopped in less than a year. On purpose.
- Did Jeff Bezos create Amazon prime to sell more products? Well, yes and no. Amazonโs goal with their subscription programs is to sell you stuff forever, and turn you into a better customer, not a one-time sale. Amazon knows if they can get people to subscribe to great content, they buy more over a long period of time. They become their best customers.
- Amazon doesnโt want to date you. Amazon wants subscribers โ to Prime and to Kindle โ because they stay longer and spend more money. Amazon wants to marry you. And theyโve done a pretty darn good job of it.
- Content marketers want a hookupโฆwe are using content to get our customers to buy as quickly as possible, and then we stop and date someone else.
- Weโve been seduced to thinking that content marketing is creating content to get a sale. This is not true. Content marketingโs goal is to create better customers over a long period of time. REPEAT
- You move on leaving the customer high and dry. You got what you wantedโฆtime to move on to the next.
- date date dateโฆpropose to you Do they dishes, dust the family room, take the kids to a movie so you can have some alone time.
- Apologies to all your devils out there.
- The Republic of Cyprus is an island country in the Mediterranean. Population is a hair over one million people. If you heard about this, in 2013, they went bankrupt. In order to stay solvent and remain in the EU, the government raided the bank accounts of the citizens of Cyprus.
- At the same time, Facebook was taking away our access to what we thought was our audience. But the worst is yet to come.
- Begin the decoupling process. First they took access, next they will take our freedom to publish.
- Hereโs my big six. Right now, they allow our content on their platforms, because itโs good for their business. But there will come a time in the next few years where it doesnโtโฆwhere they will more and more be blocking our contentโฆand trading it in for their own or creating algorithms even more than they are right now, give special status to a select few.
- Our content is a major liability. It is going to go away.
- Leveraging social media to pull subscribers into their 100+ different email newsletters, and now has 4.7 million subscribers, adding 200k per quarter. This is where we need to go.
- Buzzfeedโs enewsletter saved their business and launched their ecommerce business.
- Youโll only be able to advertise on those platforms.
- Just say no. Just say no.