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TEACHING
PROBLEM
VALIDATION
TEACHINGENTREPRENEURSHIP.ORG
WHAT ARE
YOUR
PROBLEMS
WHAT ARE
YOUR
PROBLEMS
TEACHING PROBLEM
VALIDATION?
PLATFORM
TOUR
DOAN WINKEL
John J. Kahl, Sr. Chair of Entrepreneurship
John Carroll University
JUSTIN WILCOX
Founder, Customer Development Labs
Author, FOCUS Framework
CUSTOMERS DON’T BUY
products
CUSTOMERS BUY SOLUTIONS TO
problems
Why Problem Validation?
Why Problem Validation?
✓✓ ✓
✓
✓ ✓
✓
✓✓
WHAT ARE
YOUR
PROBLEMS
TEACHING PROBLEM
VALIDATION?
Problem Validation
1. Buy-In
2.Hypothesizing
3.Discovery
4.Confirmation
PROBLEMEXERCISES
Our QuestionEXERCISES
Do you
want them
for your class?
Problem Validation
1. Buy-In
PROBLEM
Getting Buy-In
INVENTOR ENTREPRENEURVS.
Build things. Build things
people buy.
Getting Buy-In
INVENTOR ENTREPRENEURVS.
Getting Buy-In
INVENTOR ENTREPRENEURVS.
CUSTOMERS DON’T BUY
products
CUSTOMERS BUY SOLUTIONS TO
problems
Entrepreneurs Know
EXERCISE
Problems. Not Products.
Origin Cases
EXERCISERead Origin Story
- Design Conference in SF
- No affordable hotels
- Rent 3 Airbeds (plus breakfast) $80/night
- Others wanted to use the site
EXERCISE
Problems. Not Products.
Origin Cases
Big companies, start small
...and solve real problems.
Problem Validation
1. Buy-In
PROBLEM
1. Buy-In
2.Hypothesizing
PROBLEM
Idea Generation
Problem Generation
EXERCISEHypothesizing
HypothesizingEXERCISE
Problem Generation
Problem ValidationPROBLEM
1. Buy-In
2.Hypothesizing
1. Buy-In
2.Hypothesizing
3.Discovery
DiscoveryPROBLEM
Interviews
1. Who to Ask
2. How to Ask
3. What to Ask
1. Who to Ask
Who to Interview
Early Adopters
People seeking a solution to
the problem
EXERCISE
Your Early Adopters
Discovery
Design Conference Attendees
“I can’t find a hotel room for < $200”
“I can’t find a hotel room for < $200”
Searches for hostels
Asks about room share on forum
Asks a friend about a place to stay
Tries couchsurfing
Stays far away and rents a car
Looks up rooms on craigslist
Asks about good hostels on Facebook
Asks about room share on forum
Posts on Couchsurfing for a room
Asks a question on TripAdvisor
Posts on craigslist about a room share
DiscoveryPROBLEM
Interviews
1. Who to Ask
2. How to Ask
3. What to Ask
1. Who to Ask
Problem ValidationPROBLEM
1. Buy-In
2.Hypothesizing
3.Discovery
1. Buy-In
2.Hypothesizing
3.Discovery
4.Confirmation
ConfirmationPROBLEM
Problem isn’t validated
until customers
“pay” to solve it
ConfirmationPROBLEM
Currency Test
1. Marketing Channel
2. MVP
3. Success Metrics
EXERCISE
EXERCISE
Currency Test Template
Confirmation
Design conference forums
Website to rent airbeds out in our
apartment during design conference.
$80/night. Includes breakfast.
7/1/2017 7/15/2017
Revenue
$500
$200
Rent whole house
Raise price
Pivot to Developers
EXERCISE
Problem ValidationPROBLEM
1. Buy-In
2.Hypothesizing
3.Discovery
4.Confirmation
EXERCISES
Our QuestionEXERCISES
Do you want them
for your class?
4 OF 35
$99/
student
TEACHING
PROBLEM
VALIDATION
TEACHINGENTREPRENEURSHIP.ORG

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Teaching Problem Validation Workshop