5. Using the Cloud for Scale Lost Business Datacenter peak load Idle time Usage Jan Apr Jul Oct
6. Windows Azure: The Road Ahead Development Environment Storage User-selectable geo-locations for replicas SQL server Blobs, Tables, Queues… and now DRIVES Remote terminal server access to VMs Pre-Configured VMs Option Deployment of pre-configured VM images Maintain benefits of the Windows Azure service model
7. Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.
8.
9. Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
10. Manage and share important documents and personal insights with colleagues using My sites
32. Share documents, task lists, and schedules to keep workgroups in synch with TeamsitesBEST PRODUCTIVITY EXPERIENCE Work together, smarter WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control ACCESS ANYWHERE* Solve problemsfrom more places Online meeting presentation with pc-to-pc audio and video Cross-browser support Status update Recording Capability My Sites in SharePoint Familiar Office Experience Activities Create sites to share documents with colleagues and partners with SharePoint Desktop and Application sharing and virtual whiteboard Easily connect with others across organizations with calendar sharing and publishing in Outlook Instant messaging Co-Authoring in Word * Access from mobile devices depends on carrier network quality and availability ** “Connect Securely” is not a guarantee of 100% connection security.” Presence
33.
34. View and edit documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari)
35. Access your inbox from a broad range of browsers with Outlook Web App
36. Access mail, contacts, calendar, and SharePoint sites from hundreds of devices including Windows Phones, Nokia, Android, iPhone and BlackBerry
37. Single inbox to manage email and voicemail with unified messaging
38. Connect securely** over Internet with HTTPS without the need for VPNBEST PRODUCTIVITY EXPERIENCE Work together, smarter WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control ACCESS ANYWHERE* Solve problemsfrom more places Seamless mobile access across many devices Web applications with cross-browser support Outlook Web App * Access from mobile devices depends on carrier network quality and availability ** “Connect Securely” is not a guarantee of 100% connection security.”
41. Multiple plans provide a cost effective way to provide familiar business productivity capabilities to everyone in your business
42. Stay up to date with the latest productivity experience through a subscription serviceBEST PRODUCTIVITY EXPERIENCE Work together, smarter WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control ACCESS ANYWHERE* Solve problemsfrom more places Outlook Web App * Access from mobile devices depends on carrier network quality and availability ** “Connect Securely” is not a guarantee of 100% connection security.”
64. Calendar integration with Outlook and ExchangeOffice 365 Includes… CONTROL AND EFFICIENCY Single user interface to purchase, administer and user with role-based access control | Single sign on with on-premises Active Directory | 99.9% financially backed SLA | 24x7 IT Pro Support | Built in geo-redundancy in regional datacenters 11
101. Identity is administered both on premise and in the cloudUsers are authenticated by local ADFS server No Outlook sign-in tool required User Directory Synchronization from On-Premises AD to the Cloud 14
102. Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.
Editor's Notes
Another concern you may have is scale. Can you really scale an application as big as you want it?Just how big are the Microsoft Data Centers, anyway?Our data centers are scaled to be able to hold enough bandwidth to run the top 10 websites in the world, simultaneously, all from that one place. Servers, power, bandwidth, connectivity, etc.That was just a good measuring stick to use when considering how big we needed to make these.So.. Yes, we have capacity. And we also have ways of watching capacity needs, and can even work with you to pre-buy large increases in capacity if you see it coming.
So is Microsoft serious about the cloud? Absolutely. We’re building huge datacenters around the world to support Windows Azure, SQL Azure, and a whole host of online offerings built on top of them. What you’re looking at here is an aerial shot of our Chicago Data Center – just looks like a giant parking garage. Generation 3 (Gen 4 even newer. They don’t have roofs.)Those two orange towers are NOT for launching missles. (result of court case – we’re not allowed to have weapons anymore..) They are for cooling. They’re water towers. 2 Mil gallons each. Enough to cool the data center for 4 minutes in case the power goes out, while the backup systems come online.The data center holds 350,000 servers.
Here are the parking spots for the spots. Connection terminals here.And it’s just one little USB cable to plug it in for all power, cooling and data! (Just kidding)
Let’s go back to the topic of scale for a moment, and do some whiteboarding around how we might decide to buy our own server resources based on need.Typically we have to be ready for the peak load, even though it might not always be used. So in this case, we guessed where the green line would be, and we were able to handle the max load that happens for us in April. (Let’s say that this is some tax application.)There are always cycles.. Not just one big climb up and then descent.Think about our tax software. So the tax software usage peaks in April… PROBLEM: You’re always guessing where the green line should be. And in this case, you guessed exactly right… for only a small part of the year! You’re still having to power those servers and cool the room and maintain and update and… justify why you have millions of dollars worth of hardware sitting idle.And THAT’S not the worst scenario![BUILD 1] What happens when we didn’t guess right, and we don’t have enough capacity? [BUILD 2] We call this “Lost business”, otherwise known as “time to update your resume!”Company loses business because people can’t use your application and get frustrated and go elsewhere.Many industries have cycles that have peaks and valleys. What we’d love is if our capacity actually ran right along and above that actual usage curve!
Here’s where we’re going with the Windows Azure part of the platform. These are things that the product team is actively working on for the “next wave”:Pre-configured VMs: In Azure currently we manage all VM creation and destruction on which your apps run. Azure is a Platform, which is sometimes referred to as “Platform as a Service”. We want to add to the solution by giving you another option: the ability to provide the VM and let us run it for you; an “Infrastructure as a Service” solution. You pre-configure the OS installation and then say, “This is the machine that I want to represent my role.” So now instead of just deploying your App into our own VM, we will deploy that VM you’ve provided and into as many places as you want. And the great thing about this, beyond the additional options it gives you, is that it is still maintained within the Windows Azure service model. It’s just the delivery model that is different.On the storage side, we already have the ability to replicate data not only within a data center, but between data centers for you. Currently it’s automated and out of your hands. What’s coming is the ability to let you choose where you want that secondary data center to be. Also more innovation happening with table indexing. Many people have asked for secondary indices on the table storage structures, so that’s coming.DRIVES - In the CTP, and prior to PDC this past November, we had Blobs, Tables, and Queues for Windows Azure Storage. We have a new storage idea called “Drives” that gives you access from within your application to the standard file system APIs. You’re talking NTFS, but while you’re talking to a local disk, but we’re also replicating (like we do with all other storage) that file data in the cloud, to maintain the kind of resiliency that we promise with your data. (Interesting note: Drives are actually mounted VHD files that you programmatically mount and receive a drive letter for. And you will have the ability to pre-populate a .VHD and upload it. Or download one from your application. You can also perform snapshots and copies programmatically.)For service management, we hope to provide remote TS access to the VMs, so that you can actually get onto the box in the cloud.
Microsoft® Office 365delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider.Microsoft Office 365 Includes:Microsoft® Office Professional PlusThe world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser.Exchange OnlineCloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam.SharePoint OnlineCloud-based service for creating sites to connect colleagues, partners and customers.Lync OnlineCloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Key Microsoft Office 365 Benefits:Anywhere-access to email, documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everydayBusiness-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recoveryPay-as-you-go pricing options which give you predictability and flexibility for all or part of your organizationLatest version of Business Productivity Online Suite (BPOS), which has millions of business users today Microsoft® Office 365 for small businesses offers an easy-to-use set of web-enabled tools for small businesses, independent consultants and professionals looking for business-class productivity services. Working with the tools people know and use today, Office 365 provides anywhere access to email, important documents, contacts, and calendars on nearly any device. It’s free for the first 30 days and then just $6 per user per month. Microsoft® Office 365 for enterprises brings together cloud versions of our trusted communications and collaboration software with our familiar Office Professional Plus desktop suite. It is designed to help meet your IT needs for robust security, 24/7 reliability, and user productivity.We have a variety of plans to meet the needs of businesses of all sizes and varying IT needs. Priced from $2 - $28 per month per user, each plan has the same 99.9% uptime guarantee and includes the security and support you expect from Microsoft. Office 365 offers great flexibility by allowing businesses to provide users access to only the services they need and pay-as-you-go pricing options. Microsoft® Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world while saving time and money. Microsoft Office 365 for education delivers all of this and more while training students on familiar software which employers depend upon.
Office Professional PlusWith Microsoft® Office Professional Plus, you get the latest version of the Office applications, seamlessly connected and delivered with cloud services, so you can access your documents, email, and calendars from virtually any device. Office Professional Plus includes the new Office Web Apps, online companions to Word, Excel, PowerPoint, and OneNote, which let you review and make light edits to documents directly from a browser.Features:The flexible pay-as-you-go, per-user licensing of Office Professional Plus provides your organization with purchasing flexibility, and robust management and deployment tools give you the IT control to adapt to evolving business needs.Master your inbox and calendar with Conversation View and other advanced management tools in OutlookLeverage the power of business and social networking right within Outlook with the Outlook Social ConnectorCollaborate with control and confidence with co-authoringInstantly share slideshows, across town or around the world with PowerPoint Broadcast Slide ShowCreate presentations that are as brilliant to watch as they are easy to create with new video and photo editing tools in PowerPoint Quickly work with hundreds of millions of rows of data in Excel. Transform enormous quantities of data into meaningful information Work from virtually any place and any device with the Office Web Apps 1SharePoint OnlineMicrosoft® SharePoint Online brings together the familiar SharePoint Server technology now delivered as an online service making the power of the cloud work for your business. SharePoint Online provides a central place where people can create sites to connect colleagues, partners and customers. Features:Access to a personal site for individuals to store documents, share interests and quickly access their content from anywhereDesigned to work with the Microsoft Office applications individuals having been using for decadesBusiness units or workgroups can create team sites to share documents, task lists, and schedules to keep everyone in syncCreate project sites using SharePoint Online to automatically track documents, monitor project tasks, and milestonesCreate sites to communicate business priorities and information to the entire organization Build vibrant and engaged communities inside and outside your organizationCreate sites to manage and share information securely with partners and customers Social Networking capabilities such as activity feeds, blogs and wikis to help build community Financially-backed, guaranteed 99.9% uptime Service Level AgreementPlatform FeaturesSingle Sign OnToday in Microsoft Online Services, users have an Online services identity that is separate from their domain login and password. A sign in application runs in the system tray of each user’s machine, which stores their Online password, so they don’t have to type it in every time. It’s a workable solution that achieves a single-sign-like experience. When the 2010 server products come to Microsoft Online, you will be able to use Active Directory Federation Services, an enterprise-class tool for federating your Active Directory with Microsoft Services. Your employees will be able to access services with their domain credentials, the same way they access the on-premises applications they use today, and there will no longer be a need for a sign-in tool.With ADFS you can also customize the login page used for authenticating OWA users (the same page is used for other federated web-based applications)Let’s look closer at how ADFS 2.0 (also known by its code name, “Geneva”) works. Geneva is a web download for Windows Server 2008. To enable federation with Online Services, you first set up a Windows 2008 server and install ADFS as a server role. Then you use a “Federate with Online” tool/wizard to set up a trust between on-premises AD and Online Services. Once that is in place, when users accesses Exchange Online, they are redirected to the local Geneva server for authentication first, and then a SAML token is passed to the cloud service to log the user in. Passwords are not synchronized to the cloud, or stored there. User benefits: Overall benefit for end users is improved productivity No usability issues with remembering two identities and passwords – lower confusion and frustration Common experience across Online Services (Sharepoint Online, OC Online, etc) in Wave 14Administrator benefits: Overall benefit for IT is better manageability and lower TCO Since it is a server-side solution, they don’t have to spend time deploying and maintaining a client-side application Passwords are not synchronized to the cloud. Microsoft never sees credentials or password Enterprises retain security control over user accounts and password expiry Low touch, easy to set up and manage -- no change to AD code or alteration of enterprise deployment of AD is required Decreased helpdesk calls from end users forgetting their passwordsOther benefits: With ADFS, you can deploy multi-factor authentication. This includes soft certificate and smartcard authentication out of the box (not RSA or Swivel)You can customize the login page for Exchange Online and your other federated Web applications (keep in mind it’s the same page as used for all federated web apps, not just OWA.Richer Admi InterfacesThe way to manage your Exchange Online environment today is using the Microsoft Online Administration Center (MOAC). The web-based interface is easy to use but currently it is fairly limited in terms of administrative power. Exchange 2010 gives you a much richer set of tools to manage and customize your Exchange Online environment.Microsoft Online Admin Center Exchange 2010 includes a number of new native web-based management features, which are collectively referred to as the “Exchange Control Panel,”which enhance the capabilities of the Microsoft Online Admin Center.Exchange Management Console:For managing an on-premises Exchange Server installation, the tool of choice for administrators has long been the Exchange Management Console. In Exchange 2010, you can use the robust capabilities of this familiar tool to manage your cross-premises Exchange environment.Remote PowerShell: With Exchange 2010, the robust scripting capabilities of PowerShell now extend to the datacenter, allowing you to manage their hosted environment across the Internet.The introduction of these management capabilities means that you can move your environment to cloud without giving up control. You can offload task while retaining control over essential management features. You can let the Microsoft datacenter staff manage servers, hardware, and storage, but still retain control over settings and configuration, and rolling out features that are visible to your org.Let’s take a closer look at each of these management tools.Simplified UIFor the Standard offering, we will be providing a new user experience. Today, we have four different portals depending on the usage needs. In H2 2010, we will be consolidating the subscription, administration and end user portal into one. We will have role based access capabilities that will only allow users to access and see the features that they have rights too. Another significant improvement tied to the previous slide is we will be removing the need to have a sign-in client for users of ADFS or non-ADFS. End users will be able to managed their Online password (non-ADFS users) directly with the portal. To ensure end users working with Office clients to have best possible experience. We will be provide customer a service connector that automatically updates the PC with the correct patches to ensure Office works well with Online. This is only required when working with Office clients. Web scenarios do not require the Service Connector.Here are some of the other key UI design goals: Consolidate Separate ExperiencesOne site, one navigation system across the entire lifecycle of learn/try/buy/manageGetting setup is done through one site, end-to-endOne login, one identity across all experiencesShared look & feel for all workloads within the platformGetting Started with Online is EasyUsers don’t require a Live ID to sign-up & setup, instead reserve a namespace & login ID for themselvesUsers set their own initial password for their trialInitial Sign-up process is simplified and very lightweightYour prescribed setup tasks are based on your answers to a “setup assessment”Updated Information Architecture Revised organization of top-level elements, MOCP/Marketing/MOAC are now all represented at the top levelFlatter navigation scheme (2 levels instead of 3)Improved page types:Standardized, toolbar-style grids with filteringFull-page wizards & property sheets for simpler layouts & localization optionsExtensible, Consistent Workload Marketing & Management ExperienceWorkloads can create consistent Service Cataloging pages in our catalogConsistent Deep-link pages for each service organized in a common wayConsistent Header link within workloads to return to the central management consoleNew platform requirementsOperating System RequirementsXP SP3 with RPC over HTTP patchXP Home and Media Center edition only for managed identity deploymentVista SP2 Windows 7Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard)Office Client RequirementsOffice 2007 SP2 and aboveInvestigating support for Outlook 2003 with Exchange OnlineInvestigating support for Office 2003 with SharePoint OnlineOffice 2008 for Mac & Entourage 2008 Web Services EditionService Connector with .NET 2.0 or later (highly recommended)New Office Communicator ClientMac Messenger 9 Browser RequirementsInternet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.xSafari 4.x
Much like our BPOS offers today with deskless worker, we’ll have a Kiosk worker offer as part of the K Family. This set of family plans is designed for the user that doesn’t have messaging and collaboration today so it’s a low cost way of expanding your footprint in an account and giving customers a common platform for communicating to their workers.There are a couple of key changes in this line up from our current deskless offer. The first and foremost is that we are moving from Outlook Web Access Lite to full OWA. In addition, we’ll add POP support for Exchange so this allows customers to access their mail via a client or device.As we shift to the right-hand side, it’s important to talk about the enterprise IW as well. This really is the high volume family plan. The Plan E family. Designed for your enterprise workers. It includes a larger mailbox at 25 gb, full client connectivity with MAPI, it’s mobility with Active sync, Lync for real-time communication (both instant messaging and conferencing), as well as enterprise features for exchange and Sharepoint. And of course Office Professional Plus. All of these capabilities are part of the Enterprise family. So let’s spend a few minutes diving into the Plan E Family…
Microsoft® Office 365delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider.Microsoft Office 365 Includes:Microsoft® Office Professional PlusThe world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser.Exchange OnlineCloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam.SharePoint OnlineCloud-based service for creating sites to connect colleagues, partners and customers.Lync OnlineCloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Key Microsoft Office 365 Benefits:Anywhere-access to email, documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everydayBusiness-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recoveryPay-as-you-go pricing options which give you predictability and flexibility for all or part of your organizationLatest version of Business Productivity Online Suite (BPOS), which has millions of business users today Microsoft® Office 365 for small businesses offers an easy-to-use set of web-enabled tools for small businesses, independent consultants and professionals looking for business-class productivity services. Working with the tools people know and use today, Office 365 provides anywhere access to email, important documents, contacts, and calendars on nearly any device. It’s free for the first 30 days and then just $6 per user per month. Microsoft® Office 365 for enterprises brings together cloud versions of our trusted communications and collaboration software with our familiar Office Professional Plus desktop suite. It is designed to help meet your IT needs for robust security, 24/7 reliability, and user productivity.We have a variety of plans to meet the needs of businesses of all sizes and varying IT needs. Priced from $2 - $28 per month per user, each plan has the same 99.9% uptime guarantee and includes the security and support you expect from Microsoft. Office 365 offers great flexibility by allowing businesses to provide users access to only the services they need and pay-as-you-go pricing options. Microsoft® Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world while saving time and money. Microsoft Office 365 for education delivers all of this and more while training students on familiar software which employers depend upon.
