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Inside Mobile
                                   Monday July 27, 2009




Mobile Apps: Business
Toolkit for the Manager
    Romain David, Lumos Labs
        http://www.lumosity.com/
I created MyCoolWebsite.com
I want to create an iPhone app.
What do I need to think about?
From website to mobile app:

               10 things to do
1. Define success
2. Think multi-platforms
3. Pick the right mobile platform(s)
4. Build an end-to-end experience
5. Listen to your users and act on it
6. Define your Marketing Strategy
7. Cross-promote your apps
8. Upsell your online product
9. Embrace Social Components
10.Learn by trying
My Background
My Background




           device
carrier       +      developer
          platform
Executive Summary
Lumosity.com is the leading online platform for cognitive training
Current market leader in the booming cognitive training space in terms of traffic, install base and active users


Lumosity!s training exercises are rooted in neuroscience with
demonstrated efficacy
Science team and advisory board consists of leading neuroscientists from Stanford, UCSF, more

Scientific collaborations underway with over a dozen academic institutions


Full Game Development Studio
Internal studio works closely with science team to turn training tasks into proprietary games and exercises
Engaging product experience leads high compliance rates and user satisfaction


Strong team backed by leading institutional investors
Norwest Venture Partners, FirstMark Capital and leading angel investors
Only venture backed company in the space
Grounded in Science
     Background science                                  Lumos Labs research
Cognitive training leads to better brain           Improved visual attention (Society for
 performance                                         Neuroscience, Oct 2006, Atlanta, GA)
ACTIVE Study (Willis, JAMA, 2006)
Working memory training shown to improve           Improved working memory (Bay Area
 attention and IQ scores (Olesen, Nature             Neuroscience Gathering, Jan 2007, UCSF.)
 Neuroscience, 2003)
                                                   Improved executive processing (Society for
Cognitive activity related to reduced                Neuroscience 2007, San Diego, CA.)
  risk of Alzheimer!s and dementia
Increased cognitive activity was correlated        Improved verbal fluency (to be presented)
  with a 64% reduction in the risk of              Faster and more accurate calculations – (to be
  Alzheimer!s (Wilson, Neurology, 2002)              presented)

Human brain imaging studies (fMRI)
Numerous studies show changes in brain               Lumos Labs collaborations
 physiology following cognitive training.
                                              •Effect on kids with chemobrain (Stanford, CA)
Animal research                               •Effect on kids with Fragile X (Stanford, CA)
Cognitive stimulation leads to increased      •Mild Cognitive Impairment (University of NSW, Aus)
 neurogenesis and neural connectivity         •fMRI study of brain physiology (University of Oslo)
 (Van Praag, Nature, 2000)                    •Effect on post-menopausal women (Stanford, CA)
                                              •Effect on students aged 12-14 (LL and PA middle school)
Lumosity Product Overview
From website to mobile app:

10 things to do
1. Define success
App Revenues          Brand Extension   User Acquisition

    Downloads           Engagement           Sign-Ups

       Paid                Free            Free or Paid




 Ex: Flight Control     Ex: NYTimes        Ex: Pandora
Mobile Development overtime
Revenues


       Web+Social+Mobile 2.0           Mobile 1.0




           Mobile 2.0


                                              Cost
2.Think multi-platforms


•   Think outside of the box

•   What!s your API strategy?

•   Facebook, Open Social

•   Widgets
3. Pick the right mobile platform(s)

  •   1 cell phone = 1 user and 1 user = 1 cell phone

  •   iPhone is great for:
      •   App discovery and distribution

      •   Monetization

      •   North America

      •   Consumers

      •   Teenagers (iPod touch)

  •   Addressable market " Installed base
Morgan Stanley
December 2008
App Stores
  Platform       iPhone       webOS       Blackberry      Android           WinMo              Nokia

                                                         Android           Windows
Store Name      App Store   App Catalog   App World                                          Ovi Store
                                                        Marketplace       Marketplace

Launch Date     July 2008    June 2009    April 2009   February 2009       Fall 2009         May 2009


   # Apps        65,000         30          4000            500+              600               200+

Revenues to                                                                                     70%
                  70%                        80%                              70%
Developers                                                                                 After carrier cut

                                                       Google Checkout credit card and credit card and
   Billing       iTunes        TBD         PayPal      & operator biling operator billing operator billing


Return Policy   90 days        TBD                          24h               24h

  Minimum
                 $0.99         TBD          $2.99
   Pricing

Local Pricing      No          TBD                                            Yes

                                                                        $99 for 5 apps
    Fees          $99          TBD          $200            $25                                  $50
                                                                        Then $99/app
                                                                                  www.romaindavid.com
App Stores: more admin work

 Platforms     Carriers      OEMs




  Ex: iPhone   Ex: Verizon   Ex: LG
Different platforms, different opportunities
User Acquisition

     Palm Pre



                                   ?
                     Blackberry        Android

                          Windows Mobile           iPhone
                   Brew                      JME
                             Symbian
                   Moblin                LiMo

                          Access       Maemo
                          Garnet


                                                            Download
                                                            Revenues
iPhone                                        webOS
Speed Brain   Memory Matrix     Color Match   Chalkboard Challenge   Speed Brain




                              Lumosity Platform
4. Take advantage of the platform
and build complete experience

•   Don!t require users to come to your site

•   Location, accelorometer, touch screen, address book

•   Connectivity / No Connectivity

•   Stay true to your brand
5. Listen to your users



•   Don!t solve problems that don!t exist yet

•   Use blogs, twitter, etc.

•   In-app survey tool: Haveasec
Speed Brain In-App Feedback


Prioritize
Develpment




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                                                                               21%
                  $0.99 Right Price
Adjust Pricing    Would pay more                                         11%
                  Would pay less
                                                                                                              68%


                                                                                                                      Sample Size: 141
6. Define your Marketing Strategy

 •   Reach out to survey respondants, etc.

 •   Invite + challenge buttons

 •   Write press releases, blog posts, twitter, etc.

 •   Don!t spend too much efforts getting on major blogs

 •   SEO your app description

 •   iPhone landing page
76% find new apps on the App Store
  with large majority on the iPhone


                                          Other
                                           9%
                         Friends or Colleagues
How do you                        9%
typically find out       Blog or Website
                              6%
about new iPhone
applications?       App Store on my computer      App Store on my phone
                               14%                         62%




                                                         Source: Lumosity, 1340 interviews
7. Cross-promote your apps




 Promotional Bar   Brain Profile   More Games
8. Upsell your online product




  Track progress   Show benefits   Promote online games
9. Embrace Social Components




 Invite to Lumosity   Challenge   Invite to App
10. Learn by trying




     Speed Brain (Downloads*Price) over 7 months
From website to mobile app:

              10 things to do
1. Define sucess
2. Think multi-platforms
3. Pick the right mobile platform(s)
4. Take advantage of the platform and build complete XP
5. Listen to your users
6. Define your Marketing Strategy
7. Cross-promote your apps
8. Upsell your online product
9. Embrace Social Components
10.Learn by trying
Thank you. Questions?


      romain@lumoslabs.com
      twitter.com/romaindavid

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Mobile Apps- Business Toolkit for the Manager

  • 1. Inside Mobile Monday July 27, 2009 Mobile Apps: Business Toolkit for the Manager Romain David, Lumos Labs http://www.lumosity.com/
  • 2. I created MyCoolWebsite.com I want to create an iPhone app. What do I need to think about?
  • 3. From website to mobile app: 10 things to do 1. Define success 2. Think multi-platforms 3. Pick the right mobile platform(s) 4. Build an end-to-end experience 5. Listen to your users and act on it 6. Define your Marketing Strategy 7. Cross-promote your apps 8. Upsell your online product 9. Embrace Social Components 10.Learn by trying
  • 5. My Background device carrier + developer platform
  • 6.
  • 7. Executive Summary Lumosity.com is the leading online platform for cognitive training Current market leader in the booming cognitive training space in terms of traffic, install base and active users Lumosity!s training exercises are rooted in neuroscience with demonstrated efficacy Science team and advisory board consists of leading neuroscientists from Stanford, UCSF, more Scientific collaborations underway with over a dozen academic institutions Full Game Development Studio Internal studio works closely with science team to turn training tasks into proprietary games and exercises Engaging product experience leads high compliance rates and user satisfaction Strong team backed by leading institutional investors Norwest Venture Partners, FirstMark Capital and leading angel investors Only venture backed company in the space
  • 8. Grounded in Science Background science Lumos Labs research Cognitive training leads to better brain Improved visual attention (Society for performance Neuroscience, Oct 2006, Atlanta, GA) ACTIVE Study (Willis, JAMA, 2006) Working memory training shown to improve Improved working memory (Bay Area attention and IQ scores (Olesen, Nature Neuroscience Gathering, Jan 2007, UCSF.) Neuroscience, 2003) Improved executive processing (Society for Cognitive activity related to reduced Neuroscience 2007, San Diego, CA.) risk of Alzheimer!s and dementia Increased cognitive activity was correlated Improved verbal fluency (to be presented) with a 64% reduction in the risk of Faster and more accurate calculations – (to be Alzheimer!s (Wilson, Neurology, 2002) presented) Human brain imaging studies (fMRI) Numerous studies show changes in brain Lumos Labs collaborations physiology following cognitive training. •Effect on kids with chemobrain (Stanford, CA) Animal research •Effect on kids with Fragile X (Stanford, CA) Cognitive stimulation leads to increased •Mild Cognitive Impairment (University of NSW, Aus) neurogenesis and neural connectivity •fMRI study of brain physiology (University of Oslo) (Van Praag, Nature, 2000) •Effect on post-menopausal women (Stanford, CA) •Effect on students aged 12-14 (LL and PA middle school)
  • 10. From website to mobile app: 10 things to do
  • 11. 1. Define success App Revenues Brand Extension User Acquisition Downloads Engagement Sign-Ups Paid Free Free or Paid Ex: Flight Control Ex: NYTimes Ex: Pandora
  • 12. Mobile Development overtime Revenues Web+Social+Mobile 2.0 Mobile 1.0 Mobile 2.0 Cost
  • 13. 2.Think multi-platforms • Think outside of the box • What!s your API strategy? • Facebook, Open Social • Widgets
  • 14. 3. Pick the right mobile platform(s) • 1 cell phone = 1 user and 1 user = 1 cell phone • iPhone is great for: • App discovery and distribution • Monetization • North America • Consumers • Teenagers (iPod touch) • Addressable market " Installed base
  • 16. App Stores Platform iPhone webOS Blackberry Android WinMo Nokia Android Windows Store Name App Store App Catalog App World Ovi Store Marketplace Marketplace Launch Date July 2008 June 2009 April 2009 February 2009 Fall 2009 May 2009 # Apps 65,000 30 4000 500+ 600 200+ Revenues to 70% 70% 80% 70% Developers After carrier cut Google Checkout credit card and credit card and Billing iTunes TBD PayPal & operator biling operator billing operator billing Return Policy 90 days TBD 24h 24h Minimum $0.99 TBD $2.99 Pricing Local Pricing No TBD Yes $99 for 5 apps Fees $99 TBD $200 $25 $50 Then $99/app www.romaindavid.com
  • 17. App Stores: more admin work Platforms Carriers OEMs Ex: iPhone Ex: Verizon Ex: LG
  • 18. Different platforms, different opportunities User Acquisition Palm Pre ? Blackberry Android Windows Mobile iPhone Brew JME Symbian Moblin LiMo Access Maemo Garnet Download Revenues
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. iPhone webOS Speed Brain Memory Matrix Color Match Chalkboard Challenge Speed Brain Lumosity Platform
  • 24. 4. Take advantage of the platform and build complete experience • Don!t require users to come to your site • Location, accelorometer, touch screen, address book • Connectivity / No Connectivity • Stay true to your brand
  • 25. 5. Listen to your users • Don!t solve problems that don!t exist yet • Use blogs, twitter, etc. • In-app survey tool: Haveasec
  • 26. Speed Brain In-App Feedback Prioritize Develpment er n ce es rs ile ns tio he ck am tto ien of ria pr a ot G Bu Sc Tr va e to e ce on lin er or e re an or on gg M fo pa m Bi m in nk r om fo or e Li or r C Pe r M de ar H 21% $0.99 Right Price Adjust Pricing Would pay more 11% Would pay less 68% Sample Size: 141
  • 27. 6. Define your Marketing Strategy • Reach out to survey respondants, etc. • Invite + challenge buttons • Write press releases, blog posts, twitter, etc. • Don!t spend too much efforts getting on major blogs • SEO your app description • iPhone landing page
  • 28. 76% find new apps on the App Store with large majority on the iPhone Other 9% Friends or Colleagues How do you 9% typically find out Blog or Website 6% about new iPhone applications? App Store on my computer App Store on my phone 14% 62% Source: Lumosity, 1340 interviews
  • 29. 7. Cross-promote your apps Promotional Bar Brain Profile More Games
  • 30. 8. Upsell your online product Track progress Show benefits Promote online games
  • 31. 9. Embrace Social Components Invite to Lumosity Challenge Invite to App
  • 32. 10. Learn by trying Speed Brain (Downloads*Price) over 7 months
  • 33. From website to mobile app: 10 things to do 1. Define sucess 2. Think multi-platforms 3. Pick the right mobile platform(s) 4. Take advantage of the platform and build complete XP 5. Listen to your users 6. Define your Marketing Strategy 7. Cross-promote your apps 8. Upsell your online product 9. Embrace Social Components 10.Learn by trying
  • 34. Thank you. Questions? romain@lumoslabs.com twitter.com/romaindavid