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Microfinance
An Introduction
            Kabare Piyush Madhukar
M.B.B.S (Mumbai), PGPM (Indian Institute of Management, Indore)
          Assistant Manager, Vidarbha Cluster In-Charge
                     Microfinance, RFD-RFU
                      L&T Finance Limited
Index (1/2)
Introduction
  • What is Microfinance
  • Definition
Industry Preview
  •   Global Developments in Microfinance
  •   Major Changes in Microfinance Scenario in South East Asia
  •   Developments in Microfinance in India
  •   Pillars of Microfinance in India
Microfinance Industry Structure
  •   Role of RBI (Central Bank) and NABARD (Regulator)
  •   Major Players in the Industry
  •   Financing Model adapted by Banks in Microfinance Industry
  •   Microfinance Delivery Model
Microfinance Lending Process
  • Client Characteristic Microfinance Services
  • Lending Process in Microfinance
Business Strategy
  • Business Strategies of Microfinance Institutions
  • Business Strategies of Private Banks/Commercial Banks
  • Growth Drivers for Sector
Index (2/2)
Key Challenges
  • High Transaction and Service Cost
  • Credit Risk
  • Other Risks
Recommendations
  • Regulations and Policies
  • Operational Improvement
Future Outlook
  • Future Growth Outlook
  • Entry of New Players
  • Sustainability of Microfinance
  • Role of Private Sector Investment
Special Issues
  • Reasons for Failure to fulfill the desired objective
  • Urban Microfinance
  • Rating of Microfinance Institutions
Annexure
  • Abbreviations
  • References
What is Microfinance
Definition

INTRODUCTION
Introduction: What is Microfinance?

   The scenario of supply of formal financial                      Access to financial services are
            services within India                              constraint for the poor and not interest
                                                                                 rates.


                                                               The poor can save and can indeed use a
 An estimated demand for credit ranging from                      wide range of financial services.
           $3 to $9 billion annually
The formal sector is barely able to provide $200
               to $300 million,
                                                              Poor people use not only credit but also
                                                              saving service, insurance and affordable
                                                               remittance systems to manage assets,
                                                                generate income and improve their
        A total of over 600,000 villages                                         lives.
         Barely 30,000 bank branches

                                                                 For most of us, microfinance means
                                                                providing very poor families with very
   Various Insurance, Investment and Saving                    small loans (micro-credit) to help them
           Products for Poor section                               engage in productive activities
  Basic financial services remain out of reach.


Microfinance is an collective term used for financial intermediation services to low income group
and poor customers. Services offered are Credit facility, Saving accounts, Money transfers,
Remittances, Insurance and even Investment.
Definition

                              Microfinance refers to small-scale financial services
                              including both credits and deposits provided to people who
                              farm or fish or herd; operate small or microenterprises
                              where goods are produced, recycled, repaired, or traded;
                              provide services; work for wages or commissions; gain
                              income from renting out small amounts of land, vehicles,
                              draft animals, or machinery and tools; in both rural and
                              urban areas.


                   Key Features of Microfinance

                                                           Cost          Group         Prefer
                Do not        Prefer        Small
Lend to the                                              covering      appraisal      women
                 take       saving over   short-term
   poor                                                  interest         and        customers
               Security     borrowing       loans
                                                           rates       guarantee     over men




Microfinance means the provision of banking services to lower-income people, especially the
poor and the very poor.
Developments in Microfinance – Global
Developments in Microfinance – South East Asia
Developments in Microfinance – India
Pillars of Microfinance in India

INDUSTRY PREVIEW
Developments in Microfinance – Global

                                                                        The Grameen Bank has
Since 1976, the Grameen                                                 been duplicated in Bolivia,
Bank has grown to include                                               Chile, China, Ethiopia,
                                    Microfinance has spread
more than 5.5 million                                                   Honduras, India, Malaysia,
                                    to cover five continents
members with more than                                                  Mali, Philippines, Sri
                                    and numerous countries.
US$5.2 billion in disbursed                                             Lanka, Tanzania, Thailand,
loans.                                                                  United     States,     and
                                                                        Vietnam.




MFIs have become more
                                    As MFIs became better               Microfinance Institutions
efficient; increased their
                                    versed         in       the         (MFIs) have also begun to
client base and expanding
                                    microfinance       markets,         seek out public and
their services through
                                    they      applied     their         international   financing,
different product such as
                                    innovations       in     all        increasing their working
micro-savings,     flexible
                                    processes from lending to           capital and expanding the
loan repayment, and
                                    the collection of deposits.         scope of their operations.
insurance.



On an overall perspective Microfinance has immense potentiality with three billion people i.e.
half the world’s population living less than US$2 per day, unable to meet their basic human needs
Developments in Microfinance – South East Asia
      Grameen Bank discarded JLG model of Micro-credit
      • The new approach that is Grameen II in which all savings are on an individual basis and
        there is no group liability, offers flexible loan arrangements for terms of 3 months to 3
        years and variable repayment schedules to avoid seasonal difficulties.

      The expansion of scope of services beyond credit.
      • Services offered are Credit facility, Saving accounts, Money transfers, Remittances,
        Insurance and even Investment.

      The emergence of profit-making Microfinance Institution (MFIs).
      • Currently, profitable MFI’s are present in most countries reporting huge returns on
        assets (ROAs) and returns on equity (ROEs) in comparison to conventional banking
        institutions.
      • The MFIs in South Asia have reached profitability through cost efficiency while those in
        East Asia seem to have relied more on relatively high interest rates.

      Emergence of Commercial Microfinance
      • Small core group of highly commercial and professional, market-oriented institutions
        have emerged but not yet become fully integrated into the broader mainstream
        commercial financial systems.

South Asia has also distinguished itself by forging successful partnerships for microfinance
between governments, NGOs, civil society, private sector, and communities.
Developments in Microfinance – India
Micro finance in India has started to evolve in early 1980’s with an
effort of forming informal Small Help Group (SHG) to provide
access of financial services to needy.


      India is 2nd most populous country behind China with a large
      number of un-financed poor people - Main clients for MFIs


            MFIs are estimated to have 7.94 million borrowers as of March
            2008 with CAGR of 88.42% over the last five years and cumulative
            outstanding loan portfolio of US$824 million.


                  SHG has loan outstanding of US$356.45 million as of March 2008.
                  It shows a CAGR growth of 78.21% from FY03- FY08.


                        MFIs are increasing their share in Indian microfinance supply as of
                        comparison to SHGs where their share has gone down to 53% in
                        March 2008, from 72% in the year March 2003.

   National Bank for Agriculture and Rural              The strength of microfinance sector lies in the
 Development (NABARD) and Small Industries               diversity of models, it has adopted including
Development Bank of India (SIDBI) are devoting          home grown models like MFI and SHG to other
their financial resources and time towards the             learnt models from various countries like
         development of microfinance.                         Bangladesh, Thailand and Bulgaria.
Pillars of Microfinance in India

 Niche-Market       • Such as Spandana, SHARE Microfin Ltd, and SKS Microfinance have also
 MFIs in India        scaled up their micro-credit outreach dramatically in recent years.


                    • Expanding its financial services to poor households through a multi-
Private Bank like
    ICICI Bank
                      pronged approach—Directly providing credit facilities to SHG, and
                      Providing wholesale credit facilities to microfinance NGOs and NBFCs.

 State Owned/
                    • The Syndicate Bank, Andhra Bank, Canara Bank, and Indian Bank, have
  Commercial
     Banks            entered this market.


                    • Through its Microfinance Development Strategy, aims to ensure
      ADB             permanent access to institutional financial services for the region's
                      poor people and their small businesses.

                    • Started to eye the low-profile MFIs, as they foresee huge potentiality in
 Private Equity
     Firms
                      terms of returns from this sector. e.g. JM Financial have investments
                      from Old Lane Partners and Delhi based Lok Capital

                    • NABARD and SIDBI are performing regulatory and promotional role,
NABARD & SIDBI        providing financial resources as credit & equity and enhancing
                      technology know-how of MFIs
Role of RBI (Central Bank) and NABARD (Regulator)
Major Players in the Industry
Financing Model adapted by Banks in Microfinance Industry
Microfinance Delivery Model

MICROFINANCE INDUSTRY
STRUCTURE
Role of RBI (Central Bank) and NABARD (Regulator)

                 •   Support financial liberalization & create conditions sustainable for Sector
Role of RBI      •   Prudential regulation and supervision
 (Central        •   Supporting the pilot projects of microfinance
  Banks)         •   Collecting data and publication
                 •   Training and advocacy




                 • Framing policy and guidelines for rural financial institutions
Role of The      • Providing credit facilities to issuing organizations
 NABARD          • Preparation of potential-linked credit plans annually for all districts for
(Regulator)        identification of credit potential
                 • Monitoring the flow of ground level rural credit



                Division of Responsibility in Microfinance

              NABARD                                                   SIDBI
Oversees the linking programme of banks to           Lends to MFIs through SIDBI Foundation for
      SHGs and offers refinance for it                              micro-credit.
Major Players in the Rural Finance Market


                                    Public Sector
                                       Banks
                                                           Regional
                  Private Banks
                                                          Rural Banks



            Private
           Funding                 Rural                           Schedule
                                                                  Commercial
          Institution                                               Banks
                                  Market
                                  Players
                                                               Cooperative
                NGO
                                                                 Banks



                             MFIs                   SHG
Microfinance Delivery Model

   Self Help Groups          MFI/Grameen                     Legal Forms of MFIs
   • Home grown, co-         Replica
                                                          • NGO MFIs (Societies
     operative               • Group Lending and            Registration Act, 1860 or
   • Savings based / led       Regimented                   Provincial Acts and/or
   • Meeting diverse needs   • Focused on self-             Indian Trust Act, 1882)
   • Promoted by NABARD,       sufficiency                • Non-profit Companies
     PSU Banks, NGOs         • NGO-MFI and NBFC-            (Section 25 of the
   • Performance –mixed        MFI                          Companies Act, 1956)
                             • Pace of growth - cause     • Financial Corporations -
                               for concern                  Specialized entities
                                                            focusing on specific
                                                            segments like SC/ST,
                                                            Minorities
   Grameen II                Wholesome                    • Mutually Aided Credit
                                                            Society (MACS) -
   • Individual lending      Microfinance                   community owned & -
   • NBFC-MFI                Services                       popular in Andhra Pradesh
                                                          • Cooperative MFIs
   • Progressive Loan        •   Regulation
                                                            (Cooperative Societies Acts
     focused on              •   Specialized activities     of the State & Central
     enterprise              •   Cost is major factor       Governments)
   • Future of               •   Distant dream            • Non-Banking Financial
     Microfinance                                           Companies (NBFCs) (Indian
                                                            Companies Act, 1956, RBI
                                                            Act, 1934)
Financing Model adapted by Banks in Microfinance Industry
                                                                      Bank


                                                                                     Client


                                              Credit             NGO (Facilitator)

                                                                                Promotion
                                                                                & Training

                                                                       SHG


                                                        Client                  Member

          Direct Financing Model                       SHG-Bank Linkage Model
• Most MFIs use groups as intermediaries      • NGO to act as facilitator/financial
  for financial transactions, but there are     intermediaries between bank and SHG to
  different ways of working with groups.        initiate micro savings through an account
• The NGO promotes, imparts training,         • The intermediation cost could be around
  forms groups and also gives credit to         6% of the loan amount.
  them.                                       • Risk lies with the banks as advances to
• Under this model either SHGs are formed       the SHGs are reflected in bank portfolios.
  by banks or by NGOs and formal agencies     • Banks bear risk as it involve a lot of
  but are financed by banks.                    transaction costs.
Client Characteristic Microfinance Services
Lending Process in Micro-Finance

MICROFINANCE LENDING PROCESS
Client Characteristic Microfinance Services
                                                              Activity                    RoE   RoIC   Net Annual
     Classification of Activities -                                                                    Return in US$
          Micro-credit Loan
                                              Trade         Vegetable Vending             50    57     143
    Trade          Production    Live Stock                 General Store                 14    29     144
    Service        Agriculture   Other                      Sweet Making Shop             145   147    1010
                                                            Ice Cream Making              13    29     305
            3%
                   6%                         Agriculture   Leasing mango trees           184   185    511
                                  33%                       Leasing irrigated farm land   160   161    667
   25%
                                              Services      Operating a Flour Mill        52    59     409
                                                            Tailoring                     121   123    307
                                  10%
                 23%                                        Roadside Micro-diner          245   246    1528
                                              Livestock     Goat rearing                  58    65     40
                                                            Buffalo rearing               69    74     246
                                              Production    Pottery                       235   236    520


Microfinance clients are poor with            Activities in rural areas are farming, food processing, petty trade,
relatively stable source of income.           livestock, vending, and production like basket weaving.


Clients of microfinance are excluded by       Activities in urban areas are shops, services, artisans, street
formal financial institutions.                vendors & new age businesses (beauty parlor to photography).


Women make up the vast majority of            Majority of the population borrow for trading, working capital
borrowers, especially in Asia (99%).          requirements for existing business or for setting up new one.
Lending Process in Micro-Finance
  Geo-Economic         • Based on the geo-economic information about his region (typically a district or
 Survey of Region        mandal) and various towns and villages, MFI approach favorable villages.


                       • Then MFI visits the village &tries to gather first hand information about the population
 Village Appraisal       of that village, their religion, cast, type of trades, skills, financial states, their needs.


                       • Conducts a survey to evaluate potentiality for the operations in the village, some key
Selection of Village     parameters are total population, poverty level, accessibility, political stability & safety.


                       • After selection of village, interested women form self selected four to six member
Group Formation          groups to serve as guarantors for each other. This process is called Group Formation.


                       • When formed group meets the minimum requirements, it begins Compulsory Group
    Training of
                         Training program designed to educate clients on the processes and procedures of
    Borrowers
                         microfinance loans and build a culture of credit discipline.

  Scrutiny and         • Customer details, their business and their earning capacity are scrutinized and judged
  Underwriting           to access repaying capacity.


     Financial         • Collection meetings are held on a weekly/monthly basis by Field Assistants to conduct
   Transactions          all financial transactions. In addition, clients use the weekly meetings to discuss new
                         loan applications, loan utilization and community issues.

 Near Mandatory        • Insurance products are sold to cover death, accident or health of group member,
    Insurance            member’s spouse and/or children.
Business Strategies of Microfinance Institutions
Business Strategies of Private Banks/Commercial Banks
Growth Drivers for Sector

BUSINESS STRATEGY
Business Strategy of Microfinance Institutions

                                       Social Services and
                                       Initiatives: Include
             Technology: To         Investment in nutrition,    Leveraging Finance: The
        overcome its transaction     health, education, and     NGO leverages livelihood
        costs, increase the speed     vocational training,       investments by linking
         of transaction, reduce     Agricultural and Business       the rural poor to
           redundancies and          development services.       government programs
              better control
                                                                       and banks.
               mechanism.

                                                                           Human Resource
Learning Best Practices
                                                                           Capacity Building:
  from the Business
                                                                          workshops, special
World: Like standardized
                                                                        programs, trainings and
 distribution process
                                                                         exposure visits of the
  used by McDonald
                                                                            staff and clients.

Geographical Expansion
                                         Business                         Complete Bouquet of
 and Vertical Expansion:
Increasing the individual
                                         Strategy                        Financial Services: like
                                                                            Savings, Credit ,
    loan portfolio by                    of MFIs                         Insurance for the lives
     providing Micro                                                     and livelihoods of the
 Enterprise Loan, bigger                                                   poor, Infrastructure
     than JLG loans.                                                              finance
Business Strategies of Private Banks/Commercial Banks
                        • MFIs identify, train & promote microfinance clients. Bank finances
Partnership Model         clients directly on the recommendation of the MFI. Customer and
                          portfolio resides in the bank’s book.

                        • Bank buys out portfolios from MFIs. MFI continues to service the
  Securitisation of
                          clients and acts as the collection agent. MFI shares the credit risk
 Portfolios of MFIs
                          with the bank.

                        • Adopting a 'Core Banking System' for managing the loan portfolio
    Technology
                          generated under the partnership model.


     Credit to          • A wholesale linkage model which implies extending a bulk loan to
    MFIs/NGOs             the MFIs for lending to poor women


 Systems and Loan       • Active involvement in providing mentoring services to clients,
Portfolio Evaluation      including in the areas of governance and credit discipline.


 Liaisons with the      • Operating divisions at regional and branch level are in close
       NGOs               connection with NGOs in local area to take the movement ahead.

High transaction cost, poor reach and unavailability quality manpower, has obliged Banks to
adapt various approaches through Microfinance to fulfill priority sector lending norms
Growth Drivers for Sector
                      • Lack of lending from Banks due to lack of collateral and exploitation from
Need for Credit by      money lenders has exemplified the potential demand for microfinance
Unprivileged Class      services and the growth prospects of the industry.

                      • These include commercial debt and equity, form of grants and donations
   Increase in the      and PE including VC funding. This has changed capital structure of this
 sources of finance     industry for better

                      • Innovation in diversifying lender base, consolidating internal control systems
    Innovation          and strengthen policies on human resources, disclosure, and organisational
                        processes.

Government Policy     • Microfinance Bill & proposed regulator NABARD will regulate & promote
  and Support           growth of this sector in line with importance attached by government to this
                        sector.

Consolidation in the • Increase in the number of partners in the commercial space will enable
     Industry          them to introduce new products in insurance, remittance etc.


Growing Migration     • Higher average loan size and greater use of technology such as smart cards
 and Urbanization       and point-of-sale devices with wireless connectivity. in the urban areas will
                        increase urban micro-financing.

 Human Resource       • Microfinance is attracting high quality, talented managers. People with skills
   Capacities           in specialized HR needs such as local recruitments and cultural and linguistic
                        integration; Standardizing the operating process and systems
High Transaction and Service Cost
Credit Risk
Other Risks

KEY CHALLENGES
High Transaction and Service Cost

                                                                    Reasons

                                                 • Average microfinance loan size is small,
                                                   hence the transaction cost on a percentage
                                                   basis for a microfinance loan is higher.
                                                 • Lending large size loan may require
                                                   evaluating the client, again increasing cost
   The most popular form of lending in           • Very high operational costs, especially at
      India is JLG model which incurs              loan origination & during monitoring is
  peculiar costs such as group formation           because of doorstep service and little or no
   costs, cost of training the borrowers           deployment of technology solutions.
   with respect to the procedures to be          • Intense monitoring and repeated
        followed, higher degree of                 interaction.
       supervision, as well as higher            • Increased competition will lead to better
   frequency of installment payments.              quality in services, lower loan sizes, lower
    MFIs face the challenge of finding             rate of interests, diversification of products
                                                   and use of technology as well to reduce the
       ways to reduce lending costs.
                                                   transaction cost and cost of lending.


Technology innovation, improved rural infrastructure, borrower education and urban
microfinance are few ways to mitigate high transaction cost
Credit Risk
  Irregular Flow of      • Seasonality of agricultural activities & unique requirements of
    Income due to          financing such activities (payback of loans can only take place
      Seasonality          after production)

                         • Traditional farming practices, heavy dependence on monsoon,
High Dependence on
                           heavy dependence on the seasonal income, making it difficult to
     Monsoon
                           assess borrower’s repayment capacity.


  Uncertainty of         • Risk arises because of the nature of uncertainty involved with
 Market Conditions         agricultural output — in terms of yield and price.


Lack of Skills leading   • Due to lack of proper education and vocational skills, their
to Un-employability        employability in non-farming jobs is very low.


  Lack of Tangible       • Absence of land deed, no records like IT returns irregular flow of
Proof for Assessment       income due to seasonality constitutes lack of tangible income
     of Income             proof.

Need for Information     • Adverse selection, over-indebtedness of clients and moral hazard
  Sharing & Better         due to Lack of information about credit-worthiness of potential
    Technology             clients.
Other Risks
    Operational Risk
    • Inadequate or failed internal process due to people, system or external events.
    • Rural people do not have credit history background.

    Business Promotion
    • MFIs need skills in business management, such as marketing , finance and HR.
    • Delivery of these skills is pending issue for most of them

    Literacy & Skill Levels of Clientele
    • Low levels of literacy, relatively undiversified economies, high dependence on
      agriculture
    • Rural economic activities have low profitability and prone to high risk

    Diversion of Funds to Unproductive Activities
    • Use of loans for unproductive activities instead of purpose stated to the lender
    • It is very difficult to assess where he/she is going to utilize the money.

    Regulatory Issues
    • Still unregulated and not supervised by any dedicated body.
    • MFIs are growing fast & they require regulatory authority to facilitate the growth.
Regulations and Policies
Operational Improvement

RECOMMENDATIONS
Regulations and Policies
     • Definition of MFI: Encompass and allow MFIs to serve poor not only as lender but as full
       financial service provider without increasing risk for poor customer and MFI itself.


     • Recognition of MFI as specialized activity on par with leasing or housing finance and
       creation of a specialized category of NBFC [Amendment to the RBI Act]


     • Easing of entry norms for “loans only companies”. As these companies will not accept
       savings or offer financial services, they carry less risk of default (Need a RBI notification)


     • Mechanism to graduate to Microcredit + Service by allow for limited and laddered
       provisions for strong companies to morph into bank. (Major policy & legal change)


     • Ensure that commercial activities like microfinance are carried out in commercial forms
       of organizations when they reach scale. Trusts/Societies are not designed to do so.


     • MFI can be best regulated on “Usurious” interest and ethical practices by unleashing co-
       operative and the banking sector to provide effective competition.


     • State should not interfere in the commerce of the sector by offering Loan waivers or
       bad policy interventions like Interest rate caps (even informal caps).
Operational Improvement
Focus on Urban Microfinance                      Rural Infrastructure
• High customer density leads to decrease        • Offer financial services with a superior
  transaction cost.                                design and convenience to the client.
• Increased reach with cost spread and rapid     • Connectivity at the village level enabling
  growth                                           ATMs and other payment devices.




Unique identifier                                Credit Bureau
• Basis for initiatives like credit history      • Credit information tracking and sharing
  tracking and targeting for services such as      enables lenders to provide incentives to
  health insurance                                 those with good credit history and
• Best done by the Government or agencies          provides a strong deterrent to willful
  such as NUIA.                                    default.



Information Sharing                              Technological innovations
• Independent service provider will take care    • As smart cards, biometric IDs, and rural
  of MFI apprehensions on borrower info-           kiosks
  sharing                                        • Help in reducing the transaction costs and
• It requires skilled personnel; technological     rapid growth.
  advancements.
Future Growth Outlook
Entry of New Players
Sustainability of Microfinance
Role of Private Sector Investment

FUTURE OUTLOOK
Future Growth Outlook
   Size and Growth:

   • Currently Global microfinance sector has estimated loan portfolio of US$25
     billions.
   • It is able to serve only fraction (~100 million) of the potential 1 billion micro
     borrowers in 2007.
   • Within next 4 years Loan size in Indian market is expected to grow to a size of
     about Rs250 billion from the current market size of Rs27 billion at a compounded
     annual growth rate of 76% and to 400-million client base as against current 15
     million.
   • Greater degree of capital market involvement
   • Favorable attitude from Government of India and RBI


   Scalability of Microfinance in Future

   • Inflexible loan products and unavailability of savings and insurance services due to
     regulatory barriers are big hindrance for growth.
   • Insufficient data exists on client-level impact, though new tools such as the
     Poverty Progress Index of Grameen Foundation and the work of Sa-Dhan (Indian
     MFIs Association) on measuring client satisfaction are addressing this gap.
   • The market, and not the state, should decide interest rates.
   • Ensure transparency and full disclosure of rates including fees
   • New Technologies
Entry of New Players
    New Player
    • New players may opt for group or individual lending, village banking or any other
      form of lending that they find suitable.
    • Their participation will depend on their capacity and commitment, leadership,
      enabling environment, and access to financial capital.

    Non-Governmental Organizations
    • More NGOs are expected to incorporate microfinance as one of their programs.
    • International NGOs and agencies will develop microfinance programs in areas
      where microfinancing is not a familiar concept in reducing poverty.
    • Community-based organizations may get involved in microfinance services.

    Government Channels
    • Government channels at the grassroots level may be used to serve the poor with
      microfinance where there are no microfinance institutions, the
    • Postal savings banks may participate more vigorously not only in mobilizing
      deposits but also in providing loans to the poor and on-lending funds to the MFIs.

    Formal Finance Sector
    • Cooperatives/Credit Unions may be more active in providing financial services to
      the poor.
    • More commercial banks may participate both in microfinance wholesale and
      retailing. They may have separate staff and windows to serve the poor.
Sustainability of Microfinance
    Conducive Policy Reform Environment
    • Interest rate reforms for microcredit and savings
    • Flexible Environment to accommodate a wide array of microfinance service
      providers to meet diverse demand
    • Redefining the role of the state in microfinance development to facilitate the
      participation of private sector
    • Non-financial policies like agricultural pricing and taxation of micro-enterprises

    Developing Viable Microfinance Institutions
    • Ownership and governance, Management information systems and accounting
      policies and practices
    • Diversified products and services
    • Management of portfolio quality and growth
    • Systems, procedures and financial technology for reducing transaction costs and
      Training facilities

    Social Intermediation
    • Awareness-building programs on a broad range of microfinance services;
    • Information dissemination among service providers
    • Basic literacy, numeracy and skills training for women, ethnic minorities and other
      disadvantaged groups
    • Social mobilization for the formation of community-based organizations and
      solidarity groups
Role of Private Sector Investment
    MFI funding gap in India
    • Funding gap for microfinance in India is huge. It similar to global levels.
    • An increasing involvement of private sector investors is therefore a key medium-
      term priority to scale up microfinance.
    • Total foreign MFI funding of both IFIs and private sector investors is expected to
      increase to US$25 billion by 2015, IFI accounting for US$5 billion or 20% of total.

    The main drivers of investment
    • Increasing institutional and retail investor demand
    • Regulatory changes & enhanced capability of MFIs to absorb commercial funding.

    Core assumptions underlining the forecast
    • Increased attractiveness for Private Investor to MFS, either due to the dual nature
      of microfinance or solely their attractive risk-return profile
    • Continued sharp rise in socially responsible investments providing extra growth
      impetus.
    • Changes in the regulatory framework will increasingly attract retail investors
    • Increased number of joint investment activities of public and private investors,
      with public investments ideally acting as multiplier for private sector investments
    • Use of structured debt instruments will allow involvement of risk-averse
      commercial investors
    • Increased attractiveness to institutional investors such as pension funds,
      insurance companies or trusts as supplement to their portfolios
Reasons for Failure to fulfill the desired objective
Urban Microfinance
Rating of Microfinance Institutions

SPECIAL ISSUES
Reasons for Failure to fulfill the desired objective
Availability of less risky and more rewarding customers
 • MFIs are funding hawkers and traders branded as poor in urban and semi-urban and even in
   villages as paying capacity of these customer is good
 • Farmers are avoided due to seasonal and unpredictable income source.
Opportunity to become intermediaries of commercial banks
  • Banks avoid such lending but are under compulsion of governments and regulators to shore
    up mandatory requirement percentages .
  • Foreign banks provide facilities to securitize these loans with some discounts to ease the
    burden of statutory as well as corporate social responsibility.
Providing short term loans based on cash trading transactions
  • These transactions generally get paid and hence no default or least number of default arises;
  • Such short term transactions help creation of group lending and group guarantee both
    informally and formally without much persuasion.
Resistant to loan Farmers
 • Farming is not yet become viable due to dependence on monsoon, inadequate irrigation
   facilities and lack of modernizing farming
 • Lack of knowledge of shift in technology in cropping pattern and irrigation as well as soil
   maintenance and development.
Wrong MFI assessment tools
  • MFIs are still assessed on the basis of their coverage, profitability and high level of
    repayment index
  • They should be assessed on success in achieving their primary goals poverty alleviations and
    inclusive growth.
Urban Microfinance
                • High proportion of wage earner among urban poor
                • Average family size is 5 with a monthly expenditure of Rs5000.
                • 67% of the household live in their own house and 29% in the house they rent.
   Clients      • 31% of the household run at least one business.
                • 69% of the households have at least one outstanding loan.
                • Loans are taken from moneylenders (49%), family members (13%), and friends
                  or neighbors (28%). Rarely commercial source


                • Quicker scale up and Quicker breakeven
                • Higher loan sizes / enterprise loans
                • Individual lending possible in urban areas
Opportunities   • Technology can be better harnessed to provide financial services
                • Greater economic opportunities / markets
                • Microfinance has a role to play in alleviating the housing shortages that create
                  slums in the first place.



                • No dedicated fund for capacity building, technical assistance to support growth
                  of urban microfinance
                • Does not have NABARD, as it is readily available for rural microfinance.
 Challenges     • Poor in the urban have access to savings but they do not have access to loans.
                • Only big MFIs can begin operation as loan size & start up cost will be higher in
                  cities
                • Highly competitive because of the presence of the financial major players
Rating of Microfinance Institutions
    Need for Rating

    • Enable its clients to set professional benchmarks and standards
    • External commercial funding like PE, VC, securitization and IPO
    • Design programs that helps deepen the rural financial markets

    Micro-Credit Ratings International Ltd. (M-CRIL)

    • Specialized rating and microfinance research agency that has pioneered and successfully
      introduced the rating of Microfinance Institutions (MFIs) in Asia.
    • M-CRIL undertakes ratings on creditworthiness and organizational assessments)and also
      proprietary sectoral research

    Indicators for rating

    • Governance and strategy: The assessment depends on the quality and
      appropriateness of the board composition, its role and overall organizational strategy.
    • Management systems: are rated on the quality of human resources, the strength of
      critical systems like accounting and management information, staff productivity and
      ensuring compliance
    • Financial performance: evaluation requires the rating team to construct financial
      statements, based on internationally accepted prudential norms, to present a fair
      picture of the operations.
    • MFIs financial strength based on aspects like repayment performance, asset quality,
      liquidity, Asset Liability Management (ALM) and profitability.
Abbreviations
References

ANNEXURE
Abbreviations
Abbreviation   Meaning
MFI            Microfinance Institutions
NGO            Non-Governmental Organisation
SHG            Small Help Group
NABARD         National Bank for Agriculture and Rural Development
SIDBI          Small Industrial Development Bank of India
ADB            Asian Development Bank
RBI            Reserve Bank of India
PSU            Public Sector Unit
NBFC           Non-Banking Financial Company
JLG            Joint Liability Group
PE             Private Equity
VC             Venture Capital
IT             Income Tax
References (1/5)
•   ABN AMRO (2007). Presentation regarding Community Engagement and Microfinance
    Initiatives in India, held on 6th of July, 2007, Amsterdam.
•   Allianz AG. (August 2006). Microinsurance: Demand and Market Prospects – India. Berlin:
    Allianz AG, GTZ and UNDP.
•   Ananth, B. (2005). Financing Microfinance – the ICICI Bank partnership model. Small
    Enterprise Development. Vol. 16, pp. 57-65. Warwickshire: Practical Action Publishing.
•   B R Bhattacharjee, S. S. (2004). Emerging Scenarios for Microfinance Regulation in India.
    Postfach 5180, 65726 Eschborn: Deutsche Gesellschaft fürTechnische Zusammenarbeit (GTZ)
    GmbH.
•   Basu, P. and P. Srivastava (2005). Scaling-up Microfinance for India’s Rural Poor. World Bank
    Policy Research Working Paper 3646. [online]. [Cited at 17th of August, 2007]. Available at
    the World Wide Web: http://unpan1.un.org/intradoc/groups/public/documents/APCITY/
    UNPAN024231.pdf
•   Bindu Ananth, B. B. (December 2004). A Blueprint for the Delivery of Comprehensive Financial
    Services to the Poor in India. Mumbai, India: Institute for Financial Management and
    Research.
•   Business Line. (2003, August 27). No new licences for local area banks, The Hindu Business
    Line.
•   Chowdri, S.H. (2004). Downscaling Institutions and Competitive Microfinance Markets:
    Reflections and Case-Studies from Latin America. [online]. [Cited at 23rd of August, 2007].
    Available at the World Wide Web: <http://www.microfinance
    gateway.org/files/21118_Calmeadow_Downscaling_Final_Adobe.pdf>
References (2/5)
•   Claire Cain Miller, F. (2006, November 10). Microcredit: Why India is failing. Retrieved June
    2009, 23, from http://www.rediff.com/: http://www.rediff.com/Microcredit Why India is
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•   Coppoolse, M. (2007). Microfinance: An Emerging Asset Class For Equity and Debt Investors.
    [online]. [Cited at 5th of September, 2007]. Available at the World Wide Web:
    <http://www.microcapital.org/downloads/whitepapers/Emerging.pdf>
•   Cygnus Business Consulting & Research Pvt. Ltd. (September 2008). Industry Report:
    Microfinance. 4th & 5th Floors, Astral Heights, Road No. 1, Banjara Hills, Hyderabad-500034,
    India: Cygnus Business Consulting & Research Pvt. Ltd.
•   Duflo, A. (2005). ICICI Banks the Poor in India: Demonstrates That Serving Low-Income
    Segments Is Profitable. Microfinance Matters; Building Inclusive Financial Sectors. Issue 17,
    pp. 13-16. [online]. [Cited at 13th of August, 2007]. Available at the World Wide Web:
    <http://www.uncdf.org/english/microfinance/pubs/newsletter/pages/2005_10/Microfinance
    _Matters_Issue_17.pdf>
•   Ghate, P. (2006). Microfinance in India: A State of the Sector Report, 2006. [online]. [Cited at
    13th of August, 2007]. Available at the World Wide Web:
    <http://www.microfinancegateway.org/content/article/detail/36347>
•   Harper, M. (2002). Self-help groups and Grameen Bank groups: What are the differences? In
    T. Fisher & M.S. Sriram (Eds.), Beyond micro-credit: Putting development back into micro-
    finance. New Delhi: Vistaar.
•   Hart, C. P. (2000). The Fortune at the Bottom of the Pyramid. Strategy and Business Issue , pp.
    1-14.
References (3/5)
•   High Power Committee. (2002). Report of the High Power Committee on Urban Cooperative
    Banks. RBI Bulletin. Mumbai: Reserve Bank of India.
•   James Roth, C. C. (September 2005). Good and Bad Practices in Microinsurance:
    Microinsurance and Microfinance Institutions Evidence from India. New York: CGAP Working
    Group on Microinsurance.
•   Jones, H., M. Williams, and Y. Thorat (2007). Rural Financial Institutions and Agents in India: A
    Historical and Contemporary Comparative Analysis. Paper presented at the International
    Conference on Rural Finance Research: Moving Results into Policies and Practice. Held at 19-
    20 March, 2007. Rome.
•   Klaus, M. E. (1999). Report of working group on savings mobilization, Bank Rakyat Indonesia
    (BRI). Washington DC: Consultative Group to Assist the Poorest (CGAP), World Bank.
•   Liesbeth Sijtsma, M. (September 2007). Status Report Microfinance in India. Mumbai:
    Netherlands Platform for Microfinance.
•   M-Cril. (2002). Microfinance rating: Risk assessment of Bank Dagang Bali. Washington DC:
    Consultative Group to Assist the Poorest. Available at www.cgap.org
•   Montgomery, R., Bhattacharya, D., & Hulme, D. (1996). Credit for the poor in Bangladesh. In
    D. Hulme & P. Mosely, Finance against poverty. London: Routledge.
•   Mor, N. (March 2005). Expanding Access to Financial Services - Where do we go from here?
    Mumbai, India: Institute for Financial Management and Research.
•   National Bank for Agriculture & Rural Development. (2006). Status of Micro Finance in India.
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•   Rhyne, E. (2001). Mainstreaming microfinance. Connecticut: Kumarian Press.
References (4/5)
•   Robinson, M. (2001). The microfinance revolution: Sustainable finance for the poor.
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•   Rutherford, S. (2000). The poor and their money. New Delhi: Oxford University Press.
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•   Sinha, S. (2001). The role of central banks in microfinance in Asia and the Pacific. Manila:
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•   SKS Microfinance. (March 2008). The SKS Acceleration Model: Empowering the poor to
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•   Smith, R. (2006). The Changing Face of Microfinance in India: The cost and Benefits of
    Transforming from NGO to NBFC. Tufts University: The Fletcher SchoolTufts University.
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•   Sriram, M. S. (2001). Case study of SHARE group. In S Datta & M. S. Sriram, Flow of Credit to
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•   ———. (2002). Information asymmetry and trust: A framework for studying microfinance in
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•   Wardhana, A. (2001). Introduction. In M. Robinson (Ed.) The microfinance revolution:
    Sustainable finance for the poor. Washington DC: World Bank.
•   Yunus, M. (2003). Some suggestions on legal framework for creating microcredit banks.
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Thank You

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Organizational Structure Running A Successful Business
 

Microfinance An Introduction

  • 1. Microfinance An Introduction Kabare Piyush Madhukar M.B.B.S (Mumbai), PGPM (Indian Institute of Management, Indore) Assistant Manager, Vidarbha Cluster In-Charge Microfinance, RFD-RFU L&T Finance Limited
  • 2. Index (1/2) Introduction • What is Microfinance • Definition Industry Preview • Global Developments in Microfinance • Major Changes in Microfinance Scenario in South East Asia • Developments in Microfinance in India • Pillars of Microfinance in India Microfinance Industry Structure • Role of RBI (Central Bank) and NABARD (Regulator) • Major Players in the Industry • Financing Model adapted by Banks in Microfinance Industry • Microfinance Delivery Model Microfinance Lending Process • Client Characteristic Microfinance Services • Lending Process in Microfinance Business Strategy • Business Strategies of Microfinance Institutions • Business Strategies of Private Banks/Commercial Banks • Growth Drivers for Sector
  • 3. Index (2/2) Key Challenges • High Transaction and Service Cost • Credit Risk • Other Risks Recommendations • Regulations and Policies • Operational Improvement Future Outlook • Future Growth Outlook • Entry of New Players • Sustainability of Microfinance • Role of Private Sector Investment Special Issues • Reasons for Failure to fulfill the desired objective • Urban Microfinance • Rating of Microfinance Institutions Annexure • Abbreviations • References
  • 5. Introduction: What is Microfinance? The scenario of supply of formal financial Access to financial services are services within India constraint for the poor and not interest rates. The poor can save and can indeed use a An estimated demand for credit ranging from wide range of financial services. $3 to $9 billion annually The formal sector is barely able to provide $200 to $300 million, Poor people use not only credit but also saving service, insurance and affordable remittance systems to manage assets, generate income and improve their A total of over 600,000 villages lives. Barely 30,000 bank branches For most of us, microfinance means providing very poor families with very Various Insurance, Investment and Saving small loans (micro-credit) to help them Products for Poor section engage in productive activities Basic financial services remain out of reach. Microfinance is an collective term used for financial intermediation services to low income group and poor customers. Services offered are Credit facility, Saving accounts, Money transfers, Remittances, Insurance and even Investment.
  • 6. Definition Microfinance refers to small-scale financial services including both credits and deposits provided to people who farm or fish or herd; operate small or microenterprises where goods are produced, recycled, repaired, or traded; provide services; work for wages or commissions; gain income from renting out small amounts of land, vehicles, draft animals, or machinery and tools; in both rural and urban areas. Key Features of Microfinance Cost Group Prefer Do not Prefer Small Lend to the covering appraisal women take saving over short-term poor interest and customers Security borrowing loans rates guarantee over men Microfinance means the provision of banking services to lower-income people, especially the poor and the very poor.
  • 7. Developments in Microfinance – Global Developments in Microfinance – South East Asia Developments in Microfinance – India Pillars of Microfinance in India INDUSTRY PREVIEW
  • 8. Developments in Microfinance – Global The Grameen Bank has Since 1976, the Grameen been duplicated in Bolivia, Bank has grown to include Chile, China, Ethiopia, Microfinance has spread more than 5.5 million Honduras, India, Malaysia, to cover five continents members with more than Mali, Philippines, Sri and numerous countries. US$5.2 billion in disbursed Lanka, Tanzania, Thailand, loans. United States, and Vietnam. MFIs have become more As MFIs became better Microfinance Institutions efficient; increased their versed in the (MFIs) have also begun to client base and expanding microfinance markets, seek out public and their services through they applied their international financing, different product such as innovations in all increasing their working micro-savings, flexible processes from lending to capital and expanding the loan repayment, and the collection of deposits. scope of their operations. insurance. On an overall perspective Microfinance has immense potentiality with three billion people i.e. half the world’s population living less than US$2 per day, unable to meet their basic human needs
  • 9. Developments in Microfinance – South East Asia Grameen Bank discarded JLG model of Micro-credit • The new approach that is Grameen II in which all savings are on an individual basis and there is no group liability, offers flexible loan arrangements for terms of 3 months to 3 years and variable repayment schedules to avoid seasonal difficulties. The expansion of scope of services beyond credit. • Services offered are Credit facility, Saving accounts, Money transfers, Remittances, Insurance and even Investment. The emergence of profit-making Microfinance Institution (MFIs). • Currently, profitable MFI’s are present in most countries reporting huge returns on assets (ROAs) and returns on equity (ROEs) in comparison to conventional banking institutions. • The MFIs in South Asia have reached profitability through cost efficiency while those in East Asia seem to have relied more on relatively high interest rates. Emergence of Commercial Microfinance • Small core group of highly commercial and professional, market-oriented institutions have emerged but not yet become fully integrated into the broader mainstream commercial financial systems. South Asia has also distinguished itself by forging successful partnerships for microfinance between governments, NGOs, civil society, private sector, and communities.
  • 10. Developments in Microfinance – India Micro finance in India has started to evolve in early 1980’s with an effort of forming informal Small Help Group (SHG) to provide access of financial services to needy. India is 2nd most populous country behind China with a large number of un-financed poor people - Main clients for MFIs MFIs are estimated to have 7.94 million borrowers as of March 2008 with CAGR of 88.42% over the last five years and cumulative outstanding loan portfolio of US$824 million. SHG has loan outstanding of US$356.45 million as of March 2008. It shows a CAGR growth of 78.21% from FY03- FY08. MFIs are increasing their share in Indian microfinance supply as of comparison to SHGs where their share has gone down to 53% in March 2008, from 72% in the year March 2003. National Bank for Agriculture and Rural The strength of microfinance sector lies in the Development (NABARD) and Small Industries diversity of models, it has adopted including Development Bank of India (SIDBI) are devoting home grown models like MFI and SHG to other their financial resources and time towards the learnt models from various countries like development of microfinance. Bangladesh, Thailand and Bulgaria.
  • 11. Pillars of Microfinance in India Niche-Market • Such as Spandana, SHARE Microfin Ltd, and SKS Microfinance have also MFIs in India scaled up their micro-credit outreach dramatically in recent years. • Expanding its financial services to poor households through a multi- Private Bank like ICICI Bank pronged approach—Directly providing credit facilities to SHG, and Providing wholesale credit facilities to microfinance NGOs and NBFCs. State Owned/ • The Syndicate Bank, Andhra Bank, Canara Bank, and Indian Bank, have Commercial Banks entered this market. • Through its Microfinance Development Strategy, aims to ensure ADB permanent access to institutional financial services for the region's poor people and their small businesses. • Started to eye the low-profile MFIs, as they foresee huge potentiality in Private Equity Firms terms of returns from this sector. e.g. JM Financial have investments from Old Lane Partners and Delhi based Lok Capital • NABARD and SIDBI are performing regulatory and promotional role, NABARD & SIDBI providing financial resources as credit & equity and enhancing technology know-how of MFIs
  • 12. Role of RBI (Central Bank) and NABARD (Regulator) Major Players in the Industry Financing Model adapted by Banks in Microfinance Industry Microfinance Delivery Model MICROFINANCE INDUSTRY STRUCTURE
  • 13. Role of RBI (Central Bank) and NABARD (Regulator) • Support financial liberalization & create conditions sustainable for Sector Role of RBI • Prudential regulation and supervision (Central • Supporting the pilot projects of microfinance Banks) • Collecting data and publication • Training and advocacy • Framing policy and guidelines for rural financial institutions Role of The • Providing credit facilities to issuing organizations NABARD • Preparation of potential-linked credit plans annually for all districts for (Regulator) identification of credit potential • Monitoring the flow of ground level rural credit Division of Responsibility in Microfinance NABARD SIDBI Oversees the linking programme of banks to Lends to MFIs through SIDBI Foundation for SHGs and offers refinance for it micro-credit.
  • 14. Major Players in the Rural Finance Market Public Sector Banks Regional Private Banks Rural Banks Private Funding Rural Schedule Commercial Institution Banks Market Players Cooperative NGO Banks MFIs SHG
  • 15. Microfinance Delivery Model Self Help Groups MFI/Grameen Legal Forms of MFIs • Home grown, co- Replica • NGO MFIs (Societies operative • Group Lending and Registration Act, 1860 or • Savings based / led Regimented Provincial Acts and/or • Meeting diverse needs • Focused on self- Indian Trust Act, 1882) • Promoted by NABARD, sufficiency • Non-profit Companies PSU Banks, NGOs • NGO-MFI and NBFC- (Section 25 of the • Performance –mixed MFI Companies Act, 1956) • Pace of growth - cause • Financial Corporations - for concern Specialized entities focusing on specific segments like SC/ST, Minorities Grameen II Wholesome • Mutually Aided Credit Society (MACS) - • Individual lending Microfinance community owned & - • NBFC-MFI Services popular in Andhra Pradesh • Cooperative MFIs • Progressive Loan • Regulation (Cooperative Societies Acts focused on • Specialized activities of the State & Central enterprise • Cost is major factor Governments) • Future of • Distant dream • Non-Banking Financial Microfinance Companies (NBFCs) (Indian Companies Act, 1956, RBI Act, 1934)
  • 16. Financing Model adapted by Banks in Microfinance Industry Bank Client Credit NGO (Facilitator) Promotion & Training SHG Client Member Direct Financing Model SHG-Bank Linkage Model • Most MFIs use groups as intermediaries • NGO to act as facilitator/financial for financial transactions, but there are intermediaries between bank and SHG to different ways of working with groups. initiate micro savings through an account • The NGO promotes, imparts training, • The intermediation cost could be around forms groups and also gives credit to 6% of the loan amount. them. • Risk lies with the banks as advances to • Under this model either SHGs are formed the SHGs are reflected in bank portfolios. by banks or by NGOs and formal agencies • Banks bear risk as it involve a lot of but are financed by banks. transaction costs.
  • 17. Client Characteristic Microfinance Services Lending Process in Micro-Finance MICROFINANCE LENDING PROCESS
  • 18. Client Characteristic Microfinance Services Activity RoE RoIC Net Annual Classification of Activities - Return in US$ Micro-credit Loan Trade Vegetable Vending 50 57 143 Trade Production Live Stock General Store 14 29 144 Service Agriculture Other Sweet Making Shop 145 147 1010 Ice Cream Making 13 29 305 3% 6% Agriculture Leasing mango trees 184 185 511 33% Leasing irrigated farm land 160 161 667 25% Services Operating a Flour Mill 52 59 409 Tailoring 121 123 307 10% 23% Roadside Micro-diner 245 246 1528 Livestock Goat rearing 58 65 40 Buffalo rearing 69 74 246 Production Pottery 235 236 520 Microfinance clients are poor with Activities in rural areas are farming, food processing, petty trade, relatively stable source of income. livestock, vending, and production like basket weaving. Clients of microfinance are excluded by Activities in urban areas are shops, services, artisans, street formal financial institutions. vendors & new age businesses (beauty parlor to photography). Women make up the vast majority of Majority of the population borrow for trading, working capital borrowers, especially in Asia (99%). requirements for existing business or for setting up new one.
  • 19. Lending Process in Micro-Finance Geo-Economic • Based on the geo-economic information about his region (typically a district or Survey of Region mandal) and various towns and villages, MFI approach favorable villages. • Then MFI visits the village &tries to gather first hand information about the population Village Appraisal of that village, their religion, cast, type of trades, skills, financial states, their needs. • Conducts a survey to evaluate potentiality for the operations in the village, some key Selection of Village parameters are total population, poverty level, accessibility, political stability & safety. • After selection of village, interested women form self selected four to six member Group Formation groups to serve as guarantors for each other. This process is called Group Formation. • When formed group meets the minimum requirements, it begins Compulsory Group Training of Training program designed to educate clients on the processes and procedures of Borrowers microfinance loans and build a culture of credit discipline. Scrutiny and • Customer details, their business and their earning capacity are scrutinized and judged Underwriting to access repaying capacity. Financial • Collection meetings are held on a weekly/monthly basis by Field Assistants to conduct Transactions all financial transactions. In addition, clients use the weekly meetings to discuss new loan applications, loan utilization and community issues. Near Mandatory • Insurance products are sold to cover death, accident or health of group member, Insurance member’s spouse and/or children.
  • 20. Business Strategies of Microfinance Institutions Business Strategies of Private Banks/Commercial Banks Growth Drivers for Sector BUSINESS STRATEGY
  • 21. Business Strategy of Microfinance Institutions Social Services and Initiatives: Include Technology: To Investment in nutrition, Leveraging Finance: The overcome its transaction health, education, and NGO leverages livelihood costs, increase the speed vocational training, investments by linking of transaction, reduce Agricultural and Business the rural poor to redundancies and development services. government programs better control and banks. mechanism. Human Resource Learning Best Practices Capacity Building: from the Business workshops, special World: Like standardized programs, trainings and distribution process exposure visits of the used by McDonald staff and clients. Geographical Expansion Business Complete Bouquet of and Vertical Expansion: Increasing the individual Strategy Financial Services: like Savings, Credit , loan portfolio by of MFIs Insurance for the lives providing Micro and livelihoods of the Enterprise Loan, bigger poor, Infrastructure than JLG loans. finance
  • 22. Business Strategies of Private Banks/Commercial Banks • MFIs identify, train & promote microfinance clients. Bank finances Partnership Model clients directly on the recommendation of the MFI. Customer and portfolio resides in the bank’s book. • Bank buys out portfolios from MFIs. MFI continues to service the Securitisation of clients and acts as the collection agent. MFI shares the credit risk Portfolios of MFIs with the bank. • Adopting a 'Core Banking System' for managing the loan portfolio Technology generated under the partnership model. Credit to • A wholesale linkage model which implies extending a bulk loan to MFIs/NGOs the MFIs for lending to poor women Systems and Loan • Active involvement in providing mentoring services to clients, Portfolio Evaluation including in the areas of governance and credit discipline. Liaisons with the • Operating divisions at regional and branch level are in close NGOs connection with NGOs in local area to take the movement ahead. High transaction cost, poor reach and unavailability quality manpower, has obliged Banks to adapt various approaches through Microfinance to fulfill priority sector lending norms
  • 23. Growth Drivers for Sector • Lack of lending from Banks due to lack of collateral and exploitation from Need for Credit by money lenders has exemplified the potential demand for microfinance Unprivileged Class services and the growth prospects of the industry. • These include commercial debt and equity, form of grants and donations Increase in the and PE including VC funding. This has changed capital structure of this sources of finance industry for better • Innovation in diversifying lender base, consolidating internal control systems Innovation and strengthen policies on human resources, disclosure, and organisational processes. Government Policy • Microfinance Bill & proposed regulator NABARD will regulate & promote and Support growth of this sector in line with importance attached by government to this sector. Consolidation in the • Increase in the number of partners in the commercial space will enable Industry them to introduce new products in insurance, remittance etc. Growing Migration • Higher average loan size and greater use of technology such as smart cards and Urbanization and point-of-sale devices with wireless connectivity. in the urban areas will increase urban micro-financing. Human Resource • Microfinance is attracting high quality, talented managers. People with skills Capacities in specialized HR needs such as local recruitments and cultural and linguistic integration; Standardizing the operating process and systems
  • 24. High Transaction and Service Cost Credit Risk Other Risks KEY CHALLENGES
  • 25. High Transaction and Service Cost Reasons • Average microfinance loan size is small, hence the transaction cost on a percentage basis for a microfinance loan is higher. • Lending large size loan may require evaluating the client, again increasing cost The most popular form of lending in • Very high operational costs, especially at India is JLG model which incurs loan origination & during monitoring is peculiar costs such as group formation because of doorstep service and little or no costs, cost of training the borrowers deployment of technology solutions. with respect to the procedures to be • Intense monitoring and repeated followed, higher degree of interaction. supervision, as well as higher • Increased competition will lead to better frequency of installment payments. quality in services, lower loan sizes, lower MFIs face the challenge of finding rate of interests, diversification of products and use of technology as well to reduce the ways to reduce lending costs. transaction cost and cost of lending. Technology innovation, improved rural infrastructure, borrower education and urban microfinance are few ways to mitigate high transaction cost
  • 26. Credit Risk Irregular Flow of • Seasonality of agricultural activities & unique requirements of Income due to financing such activities (payback of loans can only take place Seasonality after production) • Traditional farming practices, heavy dependence on monsoon, High Dependence on heavy dependence on the seasonal income, making it difficult to Monsoon assess borrower’s repayment capacity. Uncertainty of • Risk arises because of the nature of uncertainty involved with Market Conditions agricultural output — in terms of yield and price. Lack of Skills leading • Due to lack of proper education and vocational skills, their to Un-employability employability in non-farming jobs is very low. Lack of Tangible • Absence of land deed, no records like IT returns irregular flow of Proof for Assessment income due to seasonality constitutes lack of tangible income of Income proof. Need for Information • Adverse selection, over-indebtedness of clients and moral hazard Sharing & Better due to Lack of information about credit-worthiness of potential Technology clients.
  • 27. Other Risks Operational Risk • Inadequate or failed internal process due to people, system or external events. • Rural people do not have credit history background. Business Promotion • MFIs need skills in business management, such as marketing , finance and HR. • Delivery of these skills is pending issue for most of them Literacy & Skill Levels of Clientele • Low levels of literacy, relatively undiversified economies, high dependence on agriculture • Rural economic activities have low profitability and prone to high risk Diversion of Funds to Unproductive Activities • Use of loans for unproductive activities instead of purpose stated to the lender • It is very difficult to assess where he/she is going to utilize the money. Regulatory Issues • Still unregulated and not supervised by any dedicated body. • MFIs are growing fast & they require regulatory authority to facilitate the growth.
  • 28. Regulations and Policies Operational Improvement RECOMMENDATIONS
  • 29. Regulations and Policies • Definition of MFI: Encompass and allow MFIs to serve poor not only as lender but as full financial service provider without increasing risk for poor customer and MFI itself. • Recognition of MFI as specialized activity on par with leasing or housing finance and creation of a specialized category of NBFC [Amendment to the RBI Act] • Easing of entry norms for “loans only companies”. As these companies will not accept savings or offer financial services, they carry less risk of default (Need a RBI notification) • Mechanism to graduate to Microcredit + Service by allow for limited and laddered provisions for strong companies to morph into bank. (Major policy & legal change) • Ensure that commercial activities like microfinance are carried out in commercial forms of organizations when they reach scale. Trusts/Societies are not designed to do so. • MFI can be best regulated on “Usurious” interest and ethical practices by unleashing co- operative and the banking sector to provide effective competition. • State should not interfere in the commerce of the sector by offering Loan waivers or bad policy interventions like Interest rate caps (even informal caps).
  • 30. Operational Improvement Focus on Urban Microfinance Rural Infrastructure • High customer density leads to decrease • Offer financial services with a superior transaction cost. design and convenience to the client. • Increased reach with cost spread and rapid • Connectivity at the village level enabling growth ATMs and other payment devices. Unique identifier Credit Bureau • Basis for initiatives like credit history • Credit information tracking and sharing tracking and targeting for services such as enables lenders to provide incentives to health insurance those with good credit history and • Best done by the Government or agencies provides a strong deterrent to willful such as NUIA. default. Information Sharing Technological innovations • Independent service provider will take care • As smart cards, biometric IDs, and rural of MFI apprehensions on borrower info- kiosks sharing • Help in reducing the transaction costs and • It requires skilled personnel; technological rapid growth. advancements.
  • 31. Future Growth Outlook Entry of New Players Sustainability of Microfinance Role of Private Sector Investment FUTURE OUTLOOK
  • 32. Future Growth Outlook Size and Growth: • Currently Global microfinance sector has estimated loan portfolio of US$25 billions. • It is able to serve only fraction (~100 million) of the potential 1 billion micro borrowers in 2007. • Within next 4 years Loan size in Indian market is expected to grow to a size of about Rs250 billion from the current market size of Rs27 billion at a compounded annual growth rate of 76% and to 400-million client base as against current 15 million. • Greater degree of capital market involvement • Favorable attitude from Government of India and RBI Scalability of Microfinance in Future • Inflexible loan products and unavailability of savings and insurance services due to regulatory barriers are big hindrance for growth. • Insufficient data exists on client-level impact, though new tools such as the Poverty Progress Index of Grameen Foundation and the work of Sa-Dhan (Indian MFIs Association) on measuring client satisfaction are addressing this gap. • The market, and not the state, should decide interest rates. • Ensure transparency and full disclosure of rates including fees • New Technologies
  • 33. Entry of New Players New Player • New players may opt for group or individual lending, village banking or any other form of lending that they find suitable. • Their participation will depend on their capacity and commitment, leadership, enabling environment, and access to financial capital. Non-Governmental Organizations • More NGOs are expected to incorporate microfinance as one of their programs. • International NGOs and agencies will develop microfinance programs in areas where microfinancing is not a familiar concept in reducing poverty. • Community-based organizations may get involved in microfinance services. Government Channels • Government channels at the grassroots level may be used to serve the poor with microfinance where there are no microfinance institutions, the • Postal savings banks may participate more vigorously not only in mobilizing deposits but also in providing loans to the poor and on-lending funds to the MFIs. Formal Finance Sector • Cooperatives/Credit Unions may be more active in providing financial services to the poor. • More commercial banks may participate both in microfinance wholesale and retailing. They may have separate staff and windows to serve the poor.
  • 34. Sustainability of Microfinance Conducive Policy Reform Environment • Interest rate reforms for microcredit and savings • Flexible Environment to accommodate a wide array of microfinance service providers to meet diverse demand • Redefining the role of the state in microfinance development to facilitate the participation of private sector • Non-financial policies like agricultural pricing and taxation of micro-enterprises Developing Viable Microfinance Institutions • Ownership and governance, Management information systems and accounting policies and practices • Diversified products and services • Management of portfolio quality and growth • Systems, procedures and financial technology for reducing transaction costs and Training facilities Social Intermediation • Awareness-building programs on a broad range of microfinance services; • Information dissemination among service providers • Basic literacy, numeracy and skills training for women, ethnic minorities and other disadvantaged groups • Social mobilization for the formation of community-based organizations and solidarity groups
  • 35. Role of Private Sector Investment MFI funding gap in India • Funding gap for microfinance in India is huge. It similar to global levels. • An increasing involvement of private sector investors is therefore a key medium- term priority to scale up microfinance. • Total foreign MFI funding of both IFIs and private sector investors is expected to increase to US$25 billion by 2015, IFI accounting for US$5 billion or 20% of total. The main drivers of investment • Increasing institutional and retail investor demand • Regulatory changes & enhanced capability of MFIs to absorb commercial funding. Core assumptions underlining the forecast • Increased attractiveness for Private Investor to MFS, either due to the dual nature of microfinance or solely their attractive risk-return profile • Continued sharp rise in socially responsible investments providing extra growth impetus. • Changes in the regulatory framework will increasingly attract retail investors • Increased number of joint investment activities of public and private investors, with public investments ideally acting as multiplier for private sector investments • Use of structured debt instruments will allow involvement of risk-averse commercial investors • Increased attractiveness to institutional investors such as pension funds, insurance companies or trusts as supplement to their portfolios
  • 36. Reasons for Failure to fulfill the desired objective Urban Microfinance Rating of Microfinance Institutions SPECIAL ISSUES
  • 37. Reasons for Failure to fulfill the desired objective Availability of less risky and more rewarding customers • MFIs are funding hawkers and traders branded as poor in urban and semi-urban and even in villages as paying capacity of these customer is good • Farmers are avoided due to seasonal and unpredictable income source. Opportunity to become intermediaries of commercial banks • Banks avoid such lending but are under compulsion of governments and regulators to shore up mandatory requirement percentages . • Foreign banks provide facilities to securitize these loans with some discounts to ease the burden of statutory as well as corporate social responsibility. Providing short term loans based on cash trading transactions • These transactions generally get paid and hence no default or least number of default arises; • Such short term transactions help creation of group lending and group guarantee both informally and formally without much persuasion. Resistant to loan Farmers • Farming is not yet become viable due to dependence on monsoon, inadequate irrigation facilities and lack of modernizing farming • Lack of knowledge of shift in technology in cropping pattern and irrigation as well as soil maintenance and development. Wrong MFI assessment tools • MFIs are still assessed on the basis of their coverage, profitability and high level of repayment index • They should be assessed on success in achieving their primary goals poverty alleviations and inclusive growth.
  • 38. Urban Microfinance • High proportion of wage earner among urban poor • Average family size is 5 with a monthly expenditure of Rs5000. • 67% of the household live in their own house and 29% in the house they rent. Clients • 31% of the household run at least one business. • 69% of the households have at least one outstanding loan. • Loans are taken from moneylenders (49%), family members (13%), and friends or neighbors (28%). Rarely commercial source • Quicker scale up and Quicker breakeven • Higher loan sizes / enterprise loans • Individual lending possible in urban areas Opportunities • Technology can be better harnessed to provide financial services • Greater economic opportunities / markets • Microfinance has a role to play in alleviating the housing shortages that create slums in the first place. • No dedicated fund for capacity building, technical assistance to support growth of urban microfinance • Does not have NABARD, as it is readily available for rural microfinance. Challenges • Poor in the urban have access to savings but they do not have access to loans. • Only big MFIs can begin operation as loan size & start up cost will be higher in cities • Highly competitive because of the presence of the financial major players
  • 39. Rating of Microfinance Institutions Need for Rating • Enable its clients to set professional benchmarks and standards • External commercial funding like PE, VC, securitization and IPO • Design programs that helps deepen the rural financial markets Micro-Credit Ratings International Ltd. (M-CRIL) • Specialized rating and microfinance research agency that has pioneered and successfully introduced the rating of Microfinance Institutions (MFIs) in Asia. • M-CRIL undertakes ratings on creditworthiness and organizational assessments)and also proprietary sectoral research Indicators for rating • Governance and strategy: The assessment depends on the quality and appropriateness of the board composition, its role and overall organizational strategy. • Management systems: are rated on the quality of human resources, the strength of critical systems like accounting and management information, staff productivity and ensuring compliance • Financial performance: evaluation requires the rating team to construct financial statements, based on internationally accepted prudential norms, to present a fair picture of the operations. • MFIs financial strength based on aspects like repayment performance, asset quality, liquidity, Asset Liability Management (ALM) and profitability.
  • 41. Abbreviations Abbreviation Meaning MFI Microfinance Institutions NGO Non-Governmental Organisation SHG Small Help Group NABARD National Bank for Agriculture and Rural Development SIDBI Small Industrial Development Bank of India ADB Asian Development Bank RBI Reserve Bank of India PSU Public Sector Unit NBFC Non-Banking Financial Company JLG Joint Liability Group PE Private Equity VC Venture Capital IT Income Tax
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