communications skill

2.  NAME ;- KAJAL T. KAILA
 BRANCH :- EC – A
 YEARS :- 2016-17
 SEMESTER :- 1
 ENROLLMENT NO. :- 160210111053

3.  Active listening :- active listening is the
when the listener is fully engaged and reacts
to the ideas presented by the speaker.
 Passive listening :- in passive listening,
the listener does not react to the ideas of the
speaker but merely listen.
 COMMUNICATION :
 Active listening is a two-way communication.
 Passive listening is a one way communication.

4.  The difference between passive and active
listening is that an active listener engages
with the speaker while a passive listener
simply receives the message without giving
any external indications. active listening has
been shown to be more effective for retaining
information, and also makes a speaker feel
more comfortable.

5. active passive
 Connect learning
to world
 Comprehension
 Paraphrasing
 Asking
questions
 Exhibit non-
verbal responses
 Need not
necessarily
comprehend/par
aphrase
 No questions
 No non-verbal
signals

6. Passive listening is diagnostic
and monitoring exercise, an
ear-to-the-ground
 Are people talking?
 What are they saying?
 Where are they saying it?
 Active listening includes that
constant monitoring but also
includes response and

7.  Reaction of the listener :
 In active listening, the listener reacts
using nonverbal cues, comments, and
questioning.
 In passive listening, the listener does not
react.
 Other activities involved:
 In active listening, the listener analyzes,
evaluates, and summarizes.
 In passive listening, the listener merely
listens.

8.  REFERENCE :
 https://www.reference.com/world
-view/difference-between-
passive-active-listening-
17b049e6619b0fc5
 google

9. THANK YOU