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Book Details
Title : The Introduction to the Itil Service Lifecycle Book
Format : PDF,kindle,epub
Author : The Stationery Office
Publisher : Stationery Office Books (TSO)
ISBN : 0113310617
Publication Date : 2007-1-8
Language :
Pages : 238

Book Description
This publication is your gateway to ITIL. It explains the basic concept
of IT Service Management and the place of ITIL, introducing the new
lifecycle model, which puts into context all the familiar ITIL processes
from the earlier books. This title introduces ITSM and ITIL, explains
why the service lifecycle approach is best practice in today's ITSM, and
makes a persuasive case for change. After showing high level process
models, it takes the reader through the main principles that govern the
new version: lifecycle stages, governance and decision making, then the
principles behind design and deployment, and operation and
optimisation.
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[Free Ebook] The Introduction to the Itil Service Lifecycle Book 'Full_Pages'

1. FREE DOWNLOAD, Ebook | READ ONLINE, (> FILE*), FREE PDF DOWNLOAD, ( The Introduction to the Itil Service Lifecycle Book (ReaD),Kindle,download free,((DOWNLOAD)) EPUB,[PDF] ebook, #*DOWNLOAD@PDF>, [Best!], Online Book, EBook

2. Book Details Title : The Introduction to the Itil Service Lifecycle Book Format : PDF,kindle,epub Author : The Stationery Office Publisher : Stationery Office Books (TSO) ISBN : 0113310617 Publication Date : 2007-1-8 Language : Pages : 238

3. Book Description This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change. After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation. Please continue to the next page

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