1. Delegation & Empowerment
Presented By- Kamal Prasad
PGPM(2011-2013) Unitedworld
School of Business, Gurgaon

2. Delegation
The term delegation
describe the process
used by a manager to
shift some of the
responsibilities for the
task implementation to
another team member.

3. Benefits of delegation
 Enhance employee
morale.
 Enhance manager
productivity.
 Organization success.

4. Two types of delegation
 Delegation for result.
 Delegation for employee development.

5. Steps to make subordinates skillful
 Proper selection and training.
 Delegation must be complete and clearly understood.
 Motivate subordinates.
 Tolerance with subordinate’s mistakes.
 Establish adequate control.

6. Empowerment
 Empowerment is the
process of enabling
workers to set their own
work goals,make decision
,and solve problems
within their sphere of
responsibilities and
authority.

7. Benefits of employee empowerment
 Encourage employee satisfaction.
 Better customers service.
 Employee retention.
 Increase in profit.
 Better motivation.

8. Barriers of empowerment
 Managers do not really understand what employee
empowerment mean
 Managers fail to establish boundaries for employee.
 Allow barriers to impede the ability of staff members to
practice empowered behavior.
 communication