1.  Jane and Mary disliking each other.
 The Personal Manager’s Ignorance
 Quarrels becoming more frequent
 They openly refusing to co-operate with
each-other.
 The Personal Manager’s further
Ignorance.
 Mary bursting into tears emotionally
breaking off.

2.  Having tunnel vision
 Being incompetent in people
management
 Not willing or not able to change and
adopt according to situation
 Not listening and not being proactive
 Not caring about how the subordinate
actions impact on the performance

3.  Lack energy and enthusiasm regarding
the problem at the initial stage
 Lack clear vision and direction on the
solutions
 Have poor judgment on the situation
 Lack of interpersonal skills among each
other
 Fail to develop others

4.  Having the Right Perspective and the
gravity of the problem
 Creating a professional atmosphere
 Giving Constructive Feedback on
employee behaviour
 Possessing the Right Spirit