Kandavel Shankar Lingam is a senior infrastructure support specialist with over 12 years of experience managing Windows servers and Active Directory environments. He is currently deployed at UOB Bank, where he led an Active Directory migration from Windows 2003 to Windows 2012. Previously, he administered Exchange servers and virtualized environments. He has expertise in technologies including Active Directory, Exchange, VMware, backups, and Windows server administration. He has a bachelor's degree in computer applications and several Microsoft certifications.
1. Kandavel Shankar Lingam
Blockno 331, Jurong East Ave 1,
#03-1724, Singapore 600331
Hand Phone:+65 87377785
Email:Shankarkandavel@gmail.com
Skype ID:Kandavel.shankar
Primary Skills
Active Directory migrationfromWindows2003 to Windows2012
Hands-onknowledge andexperience onExchange 2010/2007/2003 and Windows 2000,
2003,2008,2012 server– DomainControllerand WindowsServerAdministration.
Managing Backup, VMware (virtualization), NAS,DHCP, DNS,WINS,ServerHardeningDatacenter
Migrationand ManagingGroup Policy.
Managing teamand followingITILprocessinall categoryof task relatedtoIT.
Professional Experience /Skills:
Total 12 Years of Experience.
Currently working for ITCAN PTE LIMITED and deputed at UOB Bank as a Senior Infrastructure support
Specialist and handling Active Directory Migration from Windows 2003 to Windows 2012
2.5 yearsworkedforNATURON HEALTHCARE LTD as a SeniorSystemAdministratorand handlingExchange
Server2010, Windows2012 DomainControllers, andVMware (virtualization) .AndManagingBreakdown&
Server Crash issue for HP, IBM, DELL Intel Platform and all generations Servers operating system from
windows 2000 onwards. Managing SLA’s, IT Asset management, Patch management, Resolve issues in
compliance to ITIL.
2.2 years worked for BRINKS ARYA INDIA (P) LTD as Deputy Manager–IT Infrastructure handling complete
IT infrastructure of 60 Branches in Brinks, Handling Exchange 2007 Server, and Windows Hyper-V
(virtualization), Handling Server Operating system like Win2008, Win2008 R2, and Win2003.
3 yearsworked forAlliedDigital ServicesLtd and deputedat Tata Power CompanyLtd as Exchange
AdministratorprovidingsupportonExchange 2007 Server,Win2003-DC, Win2008 and Servers
2.2 yearsworkedforBELTRONIC CONSULTANTand was deputedatICICIBANK Ltd (DATA CENTER) as
SystemAdministratorprovidingsupporttoWin2000/ Win2003 – DomainControllers&Exchange 2000
Server.
1.3 years experience as a Systems Engineer for Magno Systems and Specialized in HP and other desktop
machine.
Educational Qualification
Bachelorof ComputerApplications(MADURAIKAMARAJUNIVERSITY)
Professional Qualification
SuccessfullyCompleted MicrosoftCertifiedProfessional (Win2003Track)
PlanningandMaintainingaMicrosoft® WindowsServer2003 NetworkInfrastructure (70-293).
2. Installing,Configuring,andAdministeringMicrosoft® Windows®XPProfessional (70-270).
ImplementingandManagingMicrosoft® Exchange Server2003 (70-284).
Planning,Implementing,andMaintainingaMicrosoftWindowsServer2003 Active Directory
Infrastructure (70-294).
JETKINGCertifiedHardware &NetworkProfessional (JCHNP).
OperatingSystems
Windows2000 Server,Windows2003 Server,Windows Server2008, Windows Server2012
Windows98, Windows2000 Professional, WindowsXP,WindowsVistaandWindow 7.
Technical Experience Summary
Sound Knowledge on Windows Server 2012.
Sound knowledge on Exchange 2010 and 2007 and able to troubleshoot almost all sort of issue.
Expertise in Creating, configuring and administration of Users, Groups, Network Printers
Experience of implementation of System Policies, Security Policies in Windows 2003.
Successfully Demoted Primary DC and Configured New Primary DC in Tata Power Company.
Installing,configuring,Troubleshootingandmanagement of VMware ESXi 5 and vCenterServer5
Planning Installation and First Level support on Microsoft ISA 2004 & 2006.
Experience of Server Hardening, Applying Hot Fixes.
Worked extensively on Desktop/Server Environment.
MigratedExchange 2000 to Exchange 2007
Implemented HUB,CAS,Mailbox Role
Able toanalyze problemsandresolvethemproactively.
Non Technical Attributes
Self-motivated and able to work independently.
Able to work under varied circumstances.
Capable of working in a team or as an individual
Capable of adapting new skills and willingness to learn.
Ability to take own initiative.
Resolve issues in compliance to ITIL
Able to meet deadlines and think ahead so the necessary steps are taken
EmploymentHistory
Client:UnitedOverseasBank Limited
Employer: ITCAN PTE LIMITED (Aug 2015 – Till Date)
Role: SeniorInfrastructure support Specialist
Responsibility
Support of a global Active directory infrastructure, Installation, Configuration, Administration,
Maintenance and Troubleshoot
HandlingActive DirectoryMigration withmore than20,000 objectfromWindows2003 to Windows
2012 in global Active directory
Standalone DNS Server Migration from Windows 2003 to Windows 2012
WINS Server Migration from Windows 2003 to Windows 2012
Altered Default Domain policy and Default Domain Controller Policy in Windows 2012 as per
Microsoft suggestion
Post Design Active Directory, DNS and Security policy for UOB Bank
3. Created new Domain for UOB bank and migrated Users
Supporting users and Application team for Active Directory related issue
CreatedActive Directory testenvironmentandtestedapplicationintestenvironmentbefore doing
in the production
Employer: NATURONHEALTHCARE LTD (AGRONINDIA LTD) (Dec 2012 – May 2015)
Role: SeniorSystemAdministrator
Responsibility
All level support for Exchange Server and Active Directory issue.
Administration and L3 support on Exchange 2010 and Windows Server 2012, 2008, 2003
Solving all major Issues related to system that halts the flow of messaging and Business process.
Installing, configuring, Troubleshooting and management of ESXi 5 and vCenter Server 5
Expertise onCreatingvirtual machines,installingoperatingsystemsinside VM'sand installingtools
and Configure these VM's based on customer requirements
Experience in implementing and configuring vMotion and Storage vMotion.
P2V (Physical to Virtual) and V2V (Virtual to Virtual) conversion using VMware Convertor
CreatingClustersforHighAvailability(HA)&DistributedResourceScheduling(DRS)inVirtualCentre.
Extensive experience in setting up of VMpriorities, creating VMclones and Snapshots
Work on high availability production servers for Hardware & Windows Server issues.
Provide Remote support to Branches.
Migrated from previous versions of Active Directory to Windows 2008 to 2012
Auditing access provided to users, Account creation logs and Event Logs.
Involved in Datacenter Migration.
Data Backup and restoration on request
Periodic verifying backup integrity.
Manage file share access and define quota.
Managing SLA’s and Handling Escalations.
Resolve issues in compliance to ITIL and HP Openview Service Desk Management
Rendered support to Agron IT infrastructure for Cooperate infrastructure including remote
branches. Ensured compliance to HP Open View
Involved in setting up of new Agron branches.
Employer: BRINKS ARYA INDIA (P) LTD (Oct 2010 – Nov 2012)
Role: DeputyManager–IT Infrastructure
Responsibility
Managed 60 branches with the Team size of 10.
Adept at Managing vendors
Standardization of IT policies
Motivated the team to achieve high standards and SLA targets.
Managed account creation, account deletion as per the SOX policy.
Support Users for their query.
Administration for Exchange 2010 Windows 2008 Active Directory issue.
Management of the security patches installations, monitoring and OS management
Solving all major Issues related to system that halts the flow of messaging and Business process.
Auditing access provided to users, Account creation logs, Event Logs.
Work on high availability production servers for Hardware & Windows Server issues.
Migrated Windows 2003 DC to Windows 2008 DC
4. Employer: AlliedDigital Service Ltd (Aug 2007 – Sep 2010)
Client:TATA Power Company Ltd
Role: Exchange Administrator
Responsibility
Supportfor All Exchange level andActive Directoryissue.
Solvingall majorIssuesrelatedtosystemthathaltsthe flow of messagingandBusinessprocess.
Managementof the security patchesinstallations,monitoringandOSmanagement
Administrationof Mail servers/services,Creation/Deletion/movementof mail boxes,Monitoring
mail QueuesBackupandrestorationonrequestof mail server/mailboxes.
Creating/modifying/deleting groups and user accounts
Data Backup and restorationonrequest
SupportMicrosoftOffice Communicator
Periodicverifyingbackupintegrity
Provide basicNetworkingtroubleshootingconnectivitysupport
Administerand supportMicrosoftExchange 2007 CCR environment servers.
Migrationof Exchange serverfrom2000 to Exchange 2007 withmore than 2500 userswith
Mailboxes
Giving remote support to users located in Noida, Gujarat & Kolkata
Troubleshootingvariousscenarioslike,Set-up&Installationfailure,SystemCrash,Backup &
Restore failure,VirusissuesinWindows2003 environment.
Set-upandmaintaindatabase backups,implementmaintenanceplansanddatarecovery
procedures.
TestingDisastersRecovery forExchange 2007 and ClusterCCREnvironment.
ImplementingGroupPolicy
Managing ISA ProxyServer2004 /2006
Coordinate with networking support team to ensure the network access to all clients in corporate
office and branches
Experience inWindowsServer2008 and windowsServer2008 Hyper-V
TakingBackup of file serverandExchange throughHPData protectorBackup
Managing Antivirus Server(SymantecEndPoint11.0.10)
Employer: BELTRONIC CONSULTANT (P) Ltd (June 2005 to August 2007)
Client: ICICI BANK LTD.
Role: SystemAdministrator
Responsibility
Level 1 supportforAll Exchange level andActive Directoryissue
Responsible forhandlingServer.
Administrationof Windows2000 / 2003 Server.
AdministeringExchange2000 Server.
Installation,configuration,Troubleshooting,ManagingUseraccounts.
Creating/modifying/deletinggroupsanduseraccounts.
Takingbackup of database & systemof file &exchange server
Manage userlogins/passwordsforthe servers.
Performance monitoringof the server(Speedof the server,Diskspace,RAMSize)
Monitorthe data center
Administrationof Mail server/services,Creation/Deletion/movement of mailboxes,Monitoringmail
Employer:Magno Systems. (March 2004 – June 2005)
5. Role: DesktopEngineer
Responsibility
SupportingaNetworkof 250 ClientComputers.
InstallingMicrosoftOutlookasexchange clientonwindows98,WindowsXP.
Managing AntivirusClient(Symantec9.0) and installingatClientmachine.
Manage userlogins.
AssemblingandTroubleshootingPC
Install NICandconfigure LAN andInternetservicesforendusers.
Installing/UpgradingSoftware Packages,Driversetc.
Responsible fortroubleshootingof computerworkstations,servers,printersandperipherals.
Install modemsandconfigure Internetandonlineservicesaccessforendusers
Install Hubs,SwitchesandConfigureNetworkof Windows98/XP/2000
InstallingOSandall Applications,Software requiredforthe users
Attendingtothe usercallsbasedontheirapplications.
About Myself
Father’sName : ShankarLingam
Name : Kandavel ShankarLingam
Date of Birth : 25/01/1981
Marital Status : Married
Nationality : Indian
Language Proficiency : English,Tamil andHindi
[Kandavel Shankar Lingam]