10. 10
USER FEEDBACK METHODS
MODERATED TESTING
UNMODERATED TESTING
COLLABORATIVE WORKSHOPS
USER INTERVIEWS
USER WORKSHOPS
FIELD RESEARCH
5 SECOND TEST
TREE TESTING
CARD SORTING
PREFERENCE TESTING
DIARY STUDIES
VISUAL SURVEYS
11. 11
UX DESIGN METHODS
DESIGN WORKSHOPS
PROTOTYPING
SKETCHING
WIREFRAMING
SITE MAPPING
JOURNEY MAPPING
PERSONAS
SCENARIOS
USER WORKFLOWS
AFFINITY DIAGRAMMING
…+ 100 OTHER VISUAL THINKING METHODS