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The Laws of 
Relationships 
(A Work In Progress) 
Ian Glazer 
Senior Director, Identity 
salesforce.com 
@iglazer
What’s the 
problem?
firstName 
lastName 
email 
mobile 
ou 
nickname 
title 
… 
firstName 
lastName 
email 
mobile 
ou 
nickname 
title 
… 
firstName 
lastName 
email 
mobile 
ou 
nickname 
title 
… 
firstName 
lastName 
email 
mobile 
ou 
nickname 
title 
…
Reasonably large 
number of identities 
with a reasonable 
number of attributes
deviceID 
firmware 
deviceID 
firmware 
deviceID 
firmware 
deviceID 
firmware
Unreasonably large 
number of identities 
with a few 
attributes?
Reports To 
Reports To 
Reports To 
Works with
Reports To 
Reports To 
Reports To 
Owns 
Owns 
Owns 
Works with
Reports To 
Controls 
Reports To 
Reports To 
Owns 
Owns 
Owns 
Paired 
Owns 
Gets data 
from 
Sends data 
to 
Uses 
Works with
Reports To 
Controls 
Reports To 
Reports To 
Owns 
Owns 
Owns 
Paired 
Owns 
Gets data 
from 
Sends data 
to 
Uses 
Drives 
Works with 
Uses 
Constrains 
Choice Of 
Uses
Reports To 
Controls 
Reports To 
Reports To 
Owns 
Owns 
Owns 
Paired 
Owns 
Gets data 
from 
Sends data 
to 
Uses 
Drives 
Works with 
Uses 
Constrains 
Choice Of 
Uses 
Can send 
data to 
Riden In 
Riden In
Unreasonably large number 
of relationships between 
unreasonably large numbers 
of people and things, each 
with attributes?
Why build laws 
in the first 
place?
• Inform our designs 
Test existing solutions 
Identify gaps
Laws of Identity 
(2004) 
1. User Control and Consent 
2. Minimal Disclosure for a 
Constrained Use 
3. Justifiable Parties 
4. Directed Identity 
5. Pluralism of Operators and 
Technologies 
6. Human Integration 
7. Consistent Experience Across 
Contexts
The Laws Of 
Relationships
(A Work In 
Progress)
Acknowledgeabl 
e
All parties must be able 
to acknowledge they are 
in a relationship
I acknowledge my 
relationship with 
Twitter Do I 
acknowledge 
my followers?
They will 
acknowledge their 
relationship with 
me 
But can I 
acknowledge my 
relationship with 
them?
Is this really a Law or a 
feature request from the 
VRM/PDE/Privacy-types?
Actionable
Relationships must be 
able to carry authorization 
data
Can perform 
actions X, Y, and 
Z 
Can perform 
actions Q, W, 
and E
Can perform 
actions X, Y, and 
Z 
Can perform 
actions Q, W, 
and E
Can perform 
actions X, Y, 
and Z 
Can perform 
actions Q, W, 
and E
? 
?
Constrainable
Relationships 
must be constrainable
With my 
permission, it 
can report its 
location 
It can constantly 
report energy use 
to my power 
company 
It can only used 
by customers 
with active 
licenses
Consent 
It can constantly 
report energy use 
to my power 
company 
It can only used 
by customers 
with active 
licenses
Consent 
Consent 
It can only used 
by customers 
with active 
licenses
Consent 
Consent 
DRM
Contextual
Relationships 
are contextual
Inactive relationships 
• None of the parties “use” the 
relationship until a condition is 
satisfied. 
• The set of driver, car, insurer 
relationships isn’t “used” until there is 
a claim. 
• Inert, inactive relationships are 
still important because they 
provide context 
• This widget was made by Yoyodyne. 
Drives 
Insures 
Manufactured by
Active Relationships 
• Context toggles a relationship 
into a usable state 
Customer 
Owns 
Owns 
Possesses
Context is a requirement 
• Related Research: 
– Death of authentication and rise of recognition 
– Relationship context metadata and the need for durable metadata
Immutable
Relationships 
can be immutable
Built by 
Built by
Provable
Relationships 
must be provable
Mechanism to prove 
that a relationship 
exists between parties
• Single-party asserted 
Multi-party asserted 
3rd-party asserted
Single Party Asserted: 
X relates to Y because X says so 
I work for 
her
Multi-Party Asserted: 
X relates to Y because X and Y say so 
I work for 
her 
She works 
for me
3rd-Party Asserted: 
X relates to Y because Z says so 
Sally works 
for Mary 
HR
3rd-Party Asserted: 
Does this require other relationships? 
HR
Revocable
Relationships 
must be revocable
Real-world revocation
Real-world revocation 
Owns 
Owns 
Paired 
Built By 
Acts on behalf of
Real-world revocation 
Owns 
Owns 
Paired 
Built By 
Acts on behalf of
Questions that need answers 
• Can either party revoke a relationship? 
• If I sever a relationship should any party who was part of the 
relationship still have access and use of what was shared in the 
course of the relationship? 
• Does this imply the idea of cascading delete?
Scalable
• Number of actors 
Number of relationships 
Number of attributes 
Administration
Transferable
Relationships 
can be transferable
Temporary Transference 
Client
Temporary Transference 
Client 
Delegate
Temporary Transference 
Client 
Delegate 
Acts on behalf of 
client
Temporary Transference 
Client 
Delegate 
Acts on behalf of 
client
Permanent Transference 
Owns
Permanent Transference 
Owns 
Customer Of
Permanent Transference 
Owns 
Customer Of
State of transference 
• Do we need a system of record for transference state? 
• Who would maintain such a system of record? 
• Can/should the relationship carry history?
Now what?
The Laws of Relationships 
•Acknowledgeable 
•Actionable 
•Constrainable 
•Contextual 
• Immutable 
•Provable 
•Revocable 
•Scalable 
•Transferrable
Join the Kantara 
WG! 
https://kantarainitiative.org/groups/irm/
IRM WG Goals 
• Build a solid set of laws 
• Develop an IRM evaluation tool 
• Test that tool on well known identity systems 
• (Your suggestion here)
Go test this!
Where should we try and test relationship 
management? 
• IoT is a natural case 
– Industrial settings (factories, planes, etc) 
– Citizen (smart homes, sensors in public) 
• Familial Relationships 
– Insurance 
– Healthcare 
• Finance 
– Complex authorization models 
– Regulatory influence
Where else can we test this? 
• Product architecture 
• User stories 
• Random strangers on the bus
Reports To 
Controls 
Reports To 
Reports To 
Owns 
Owns 
Owns 
Paired 
Owns 
Gets data 
from 
Sends data 
to 
Uses 
Drives 
Works with 
Uses 
Constrains 
Choice Of 
Uses 
Can send 
data to 
Riden In 
Riden In
The Laws Of 
Relationship 
s
Laws of relationships v7

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Laws of relationships v7

Editor's Notes

  1. IAM is really good at a reasonable number of identities with a lot of attributes
  2. but how well will it hold up when we have a completely unreasonable number of identities with very few attributes?
  3. but how well will it hold up when we have a completely unreasonable number of identities with very few attributes?
  4. IAM can handle some amount relationships
  5. but how well it hold up when we have an unreasonable number of relationships between those identities, each with a small number of attributes?
  6. Are they really laws or design constraints? Image courtesy of Doc Searls: https://www.flickr.com/photos/docsearls/4098177739/in/photostream/
  7. This is the most important part of this presentation - the fact that these laws aren’t complete. They are not written in stone as it were. For the industry to rise the challenges ahead, I suggest we take what I have here as a start.
  8. All parties must be aware they are in a relationship IG - Is this informed consent? If I don’t know about a relationship I am a part of then I am at a disadvantage data brokers government Why do we need this? If I cannot acknowledge a relationship, how can i authorize it? IG - is this a best practice and not a law?
  9. Do I acknowledge my twitter followers? Does my not blocking them constitute acknowledging the relationship? Does that even make sense?
  10. Relationships must be able to carry authorization data to account for situations when the backend service cannot be reached
  11. Relationships must be able to carry authorization data to account for situations when the backend service cannot be reached
  12. Parties can impose limits of the use of the relationship. This has a natural affinity to the actionable axiom.
  13. The set of driver, car, insurer relationships isn’t “used” until there is a claim.
  14. In this case, the person isn’t billed until the cellphone pings the tower in London. Until that happens, the relationship between the cellphone carrier and the person is in a dormant state. Once context is added (location in this case) then the relationship becomes active.
  15. Mechanism to prove that a relationship exists between parties
  16. This can be tied to the “Immutable” type relationships but doesn’t have to be
  17. When the device goes away, should those other relationships go away? What about the data related to those relationships? How would we enforce any action taken?
  18. Regarding the 2nd question - the real world works that way; this is the right to be forgotten issue
  19. We can and have traditional solved for the first three - the solution typically lives in the hands of engineers. But the fourth item is in the domain of user experience professionals and without their help this industry will fail.
  20. Ability to transfer relationship to another party
  21. In order to be ready for this
  22. In order to be ready for this - we are going to need some guidance
  23. We are going to need laws of relationships