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The 
Networked 
Nonprofit 
Best 
Prac4ces 
and 
Strategies 
for 
Crowd 
Funding 
Beth 
Kanter, 
Master 
Trainer, 
Author, 
and 
Blogger 
TechNow 
Workshop, 
Pi1sburgh 
October, 
2014 
Flickr 
photo 
by 
boxchain
Beth 
Kanter: 
Master 
Trainer, 
Author, 
and 
Blogger 
@kanter
Who 
is 
in 
the 
room? 
• Type 
of 
nonprofit 
• Budget 
Size 
• Role
What’s 
your 
experience 
with 
social 
media? 
• Oversee 
social 
media 
strategy 
• Implement 
social 
media 
• Both
• Implemented 
crowd 
funding 
campaign 
• ParDcipated 
in 
Giving 
Day 
• Responsible 
for 
fundraising 
strategy
The 
Networked 
Nonprofit: 
Best 
PracDces 
for 
Topics OUTCOMES 
FRAMING 
• 
InteracDve 
• 
Co-­‐Learning 
Leave 
the 
room 
with 
a 
basic 
understanding 
of 
crowd 
funding 
best 
pracDces 
and 
starDng 
point 
for 
a 
strategy 
Crowdfunding 
IntroducDon 
Networked 
Nonprofits 
and 
Strategic 
Social 
Media 
Crowd 
Funding 
Campfire 
Stories 
Best 
PracDces 
Planning 
Your 
Campaign 
Concept 
Poster 
hOp://bethkanter.wikispaces.com/piOsburgh-­‐workshop
Share Pairs and Burning 
Questions 
What 
is 
the 
single 
most 
important 
thing 
you 
want 
to 
know 
about 
crowd 
funding? 
Photo 
by 
Franie
Networked 
Nonprofits 
Simple, 
agile, 
and 
transparent 
organizaFons 
and 
leaders. 
They 
are 
experts 
at 
using 
networks, 
data, 
and 
learning 
strategically 
to 
make 
the 
world 
a 
beHer 
place.
If 
you 
can’t 
fly 
then 
run, 
if 
you 
can’t 
run 
then 
walk, 
if 
you 
can’t 
walk 
then 
crawl, 
but 
whatever 
you 
do 
you 
have 
to 
keep 
moving 
forward.” 
Maturity 
of 
PracFce
Where is your organization? 
CRAWL 
WALK 
RUN 
FLY 
Linking Social with 
Results and 
Networks 
Pilot: Focus one 
program or channel 
with measurement 
Incremental Capacity 
Ladder of 
Engagement 
Content Strategy 
Informal Champions 
Strategy 
Best Practices 
Measurement and 
learning in all above 
Communications 
Strategy 
Development 
Network Mindset 
and Map 
Culture Change 
Network Building 
Formal Champions – 
internal/external Strategy 
Multi-Channel Engagement, 
Content, and Measurement 
Reflection and Continuous 
Improvement
Where 
is 
your 
organizaFonal 
now? 
Where 
is 
your 
organizaFon 
now? 
What 
does 
that 
look 
like? 
What 
do 
you 
need 
to 
get 
to 
the 
next 
level? 
CRAWL 
Walk 
RUN 
FLY
Crowd 
Funding: 
Campfire 
Stories
• Online 
Fundraiser 
for 
Surf 
Rider 
FoundaDon 
• Online 
Memorial 
Event: 
#OceanLoveEarl
Results: 
Fundraiser 
for 
Surf 
Rider 
FoundaFon 
• Raised 
$5,563 
• 128 
donors 
with 
87% 
donaDng 
suggested 
entry 
gi^ 
amount 
or 
more 
• 85% 
converted 
from 
Facebook 
• 72% 
were 
strong 
Des 
that 
I 
had 
a 
relaDonship 
with 
online, 
only 
2% 
had 
met 
my 
Dad
Results: 
Online 
Memorial 
Event 
• “Social 
Reach” 
according 
to 
Thunder 
Clap 
was 
1,058,410 
• A 
total 
of 
3,094 
Tweets, 
Facebook 
Status 
Updates, 
or 
other 
social 
channel 
used 
the 
hashtag 
#OceanLoveEarl 
from 
6/23-­‐7/15 
• The 
network 
analysis 
map 
revealed 
that 
there 
were 
five 
other 
large 
“hubs” 
or 
“influencers” 
in 
addiDon 
my 
personal 
network
Set 
A 
RealisFc 
Goal 
Based 
on 
Benchmarking 
Raised 
$5,563 
or 
10% 
over 
$5,000 
goal
Don’t 
Suffer 
from 
Too 
Small 
To 
Fail 
128 
donors 
with 
87% 
donaFng 
suggested 
entry 
gia 
level 
or 
more
Social 
Proofing 
Helps 
Generate 
Most 
DonaFons 
• Most 
effecDve 
channels: 
thanking 
people 
publically 
in 
a 
social 
way 
and 
DM 
ask 
• 85% 
converted 
to 
donors 
from 
Facebook
Offer 
A 
ConFnuum 
of 
Engagement 
Higher: 
Donate 
Share 
A 
Personal 
Story 
About 
the 
Ocean 
Provide 
Advice 
Lower: 
Retweet 
Links 
ThunderClap
Get 
Influencers 
To 
Leverage 
Networks 
There 
were 
11 
blog 
posts 
or 
Facebook 
posts 
by 
“influencers” 
modeling 
the 
different 
levels 
of 
engagement
Use 
Facebook 
Promoted 
Posts 
for 
Reinforcement 
Used 
promoted 
to 
increase 
reach 
of 
event 
parDcipaDon 
Dmed 
to 
Mashable 
post
Honor 
the 
CreaFvity 
of 
Your 
Network
Matching 
grants 
are 
good 
incenDves
Video
Video
POST 
for 
CROWDFUNDING 
STRATEGY 
PEOPLE 
• Know 
Your 
Audience 
OBJECTIVE 
• Link 
to 
Outcomes, 
Make 
it 
Measurable, 
Break 
It 
Down 
(Time, 
Dollar, 
or 
Items) 
SOCIAL 
• Socialize 
Content 
(Stories), 
Engagement, 
Champions, 
Social 
Proof, 
Say 
Thank 
you, 
Document 
Learning 
TOOLS 
• Crowdfunding 
Plakorms 
and 
Giving 
Days 
@kanter
PEOPLE: 
KNOW 
YOUR 
AUDIENCE 
• IdenDfy 
your 
champions 
• What 
keeps 
them 
up 
at 
night? 
• What 
are 
they 
currently 
seeking? 
• Where 
do 
they 
go 
for 
informaDon? 
• What 
influences 
their 
decisions? 
• What’s 
important 
to 
them? 
• What 
makes 
them 
act?
OBJECTIVE: 
LINK 
TO 
OUTCOMES 
• How 
do 
you 
define 
success 
for 
our 
organizaDon 
or 
program? 
• How 
do 
you 
define 
failure 
for 
our 
organizaDon 
or 
program? 
• How 
do 
you 
define 
success 
for 
your 
crowd 
fundraising 
campaign? 
• How 
do 
you 
define 
failure 
for 
your 
crowd 
fundraising 
campaign?
Pick 
The 
Right 
Success 
Metric!
What 
Do 
You 
Believe 
Success 
Measures 
for 
Crowdfunding? 
Disagree 
Agree 
There 
is 
only 
metric 
to 
measure 
success 
of 
social 
fundraising: 
dollars 
raised
OBJECTIVE: 
BREAK 
IT 
DOWN 
Calculator 
hOp://www.philanthrogeek.com/crowdfunding/crowdfunding-­‐tool-­‐kickstarter-­‐calculator/
OBJECTIVE: 
BE 
SPECIFIC 
• What 
is 
the 
cost 
of 
the 
project 
or 
idea 
(don’t 
forget 
to 
include 
fundraising 
costs)? 
• Item 
Specific: 
We 
need 
x 
items 
to 
see 
this 
specific 
outcome 
• Dollar 
Specific: 
We 
need 
to 
raise 
$ 
to 
see 
this 
specific 
outcome 
• Time 
Specific: 
We 
need 
to 
raise 
$ 
to 
get 
item 
by 
this 
deadline 
to 
see 
this 
specific 
outcome
Campaign 
ObjecFve: 
Stretch
Campaign 
ObjecFve: 
Stretch 
• People 
fund 
what 
they 
know 
and 
who 
they 
know 
• Micro 
donaBons 
are 
inspired 
in 
a 
specific 
moment 
so 
find 
the 
moments 
over 
and 
over 
• Start 
on 
a 
weekday 
and 
end 
on 
a 
weekday 
-­‐ 
people 
are 
at 
computers 
during 
the 
day. 
Weekends 
slow 
down
SOCIAL: 
TELL 
YOUR 
STORY 
• The 
Issue 
Story: 
This 
story 
talks 
about 
the 
field 
or 
fields 
within 
which 
you 
work 
and 
how 
your 
project 
solves 
a 
larger 
social 
issue 
• The 
Local 
Story: 
This 
is 
about 
a 
specific 
local 
community 
and 
how 
your 
project 
serves 
them 
• The 
People 
You 
Serve 
Story: 
This 
is 
the 
story 
of 
how 
the 
people 
you 
serve 
through 
your 
project 
will 
be 
transformed 
• The 
Behind 
the 
Scenes 
Story: 
This 
is 
a 
peek 
inside 
how 
your 
organizaDon 
is 
working 
on 
the 
project 
or 
why 
it 
is 
important 
• InnovaFon 
Story: 
It 
describes 
what 
are 
you 
doing 
that’s 
new, 
unique 
or 
innovaDve? 
• Personal 
Passion 
Story: 
Why 
your 
supporter 
is 
passionate 
about 
your 
program 
What 
ever 
form 
you 
choose, 
story 
must 
align 
with 
your 
fundraising 
objecDve 
and 
draw 
out 
human 
emoDons 
….
hOps://www.youtube.com/watch?v=SCPbIW7JCTE#t=31
hOps://www.youtube.com/watch?v=l2sgNVaTmiI
EXERCISE: 
BRAINSTORM 
YOUR 
STORY 
Once 
upon 
a 
Dme… 
This 
happened 
…. 
And 
this 
happened 
… 
UnDl 
one 
day… 
We 
raised 
$ 
from 
a 
crowd 
funding 
campaign 
and 
….. 
And 
ever 
since 
that 
day 
And 
the 
moral 
of 
the 
story 
is 
…
SOCIAL: 
ENGAGEMENT
hOps://www.youtube.com/watch?v=l2sgNVaTmiI
SOCIAL: 
CHAMPIONS
SOCIAL: 
SOCIAL 
PROOFING 
• Ask 
champions 
to 
tag 
or 
call 
out 
people 
in 
their 
network 
to 
donate 
• Thank 
people 
publically 
• Don’t 
open 
your 
campaign 
with 
$0 
• Encourage 
sharing 
of 
your 
content 
or 
stories
SOCIAL: 
CREATIVE 
THANK 
YOUS 
Say 
Thank 
You 
In 
CreaDve 
Ways 
hOps://www.youtube.com/watch?v=WYWhkhzs_bM
TOOLS: 
PLATFORMS 
AND 
GIVING 
DAYS
TOOLS: 
PLATFORMS 
AND 
GIVING 
DAYS 
The 
Top 
Social 
Good 
Crowdfunding 
Sites
SEND 
Your 
Inner 
CriFc 
on 
VacaFon
. 
Exercise: 
Yes, 
You 
Can 
Draw!
CongratulaFons 
You 
Can 
Draw! 
You’re 
A 
Designer!
OpFon 
1: 
Concept 
Poster
Be 
CreaFve!
Debrief 
• Each 
team 
will 
get 
3 
minutes 
to 
debrief
Visualize 
the 
Vote: 
Debrief 
Ideas/PrioriFze 
• VoDng 
– 
best 
overall 
concept 
and 
best 
details 
• Each 
person 
get 
5 
red 
dots 
and 
1 
green 
dots 
• Debrief
Closure 
• Just 
two 
words 
as 
your 
takeaway 
• Feedback 
on 
the 
process
Thank 
you! 
www.bethkanter.org 
www.facebook.com/beth.kanter.blog 
@kanter 
on 
TwiOer

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Crowd Funding Workshop - TechNow

  • 1. The Networked Nonprofit Best Prac4ces and Strategies for Crowd Funding Beth Kanter, Master Trainer, Author, and Blogger TechNow Workshop, Pi1sburgh October, 2014 Flickr photo by boxchain
  • 2. Beth Kanter: Master Trainer, Author, and Blogger @kanter
  • 3. Who is in the room? • Type of nonprofit • Budget Size • Role
  • 4. What’s your experience with social media? • Oversee social media strategy • Implement social media • Both
  • 5. • Implemented crowd funding campaign • ParDcipated in Giving Day • Responsible for fundraising strategy
  • 6. The Networked Nonprofit: Best PracDces for Topics OUTCOMES FRAMING • InteracDve • Co-­‐Learning Leave the room with a basic understanding of crowd funding best pracDces and starDng point for a strategy Crowdfunding IntroducDon Networked Nonprofits and Strategic Social Media Crowd Funding Campfire Stories Best PracDces Planning Your Campaign Concept Poster hOp://bethkanter.wikispaces.com/piOsburgh-­‐workshop
  • 7. Share Pairs and Burning Questions What is the single most important thing you want to know about crowd funding? Photo by Franie
  • 8. Networked Nonprofits Simple, agile, and transparent organizaFons and leaders. They are experts at using networks, data, and learning strategically to make the world a beHer place.
  • 9. If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.” Maturity of PracFce
  • 10. Where is your organization? CRAWL WALK RUN FLY Linking Social with Results and Networks Pilot: Focus one program or channel with measurement Incremental Capacity Ladder of Engagement Content Strategy Informal Champions Strategy Best Practices Measurement and learning in all above Communications Strategy Development Network Mindset and Map Culture Change Network Building Formal Champions – internal/external Strategy Multi-Channel Engagement, Content, and Measurement Reflection and Continuous Improvement
  • 11. Where is your organizaFonal now? Where is your organizaFon now? What does that look like? What do you need to get to the next level? CRAWL Walk RUN FLY
  • 13. • Online Fundraiser for Surf Rider FoundaDon • Online Memorial Event: #OceanLoveEarl
  • 14. Results: Fundraiser for Surf Rider FoundaFon • Raised $5,563 • 128 donors with 87% donaDng suggested entry gi^ amount or more • 85% converted from Facebook • 72% were strong Des that I had a relaDonship with online, only 2% had met my Dad
  • 15. Results: Online Memorial Event • “Social Reach” according to Thunder Clap was 1,058,410 • A total of 3,094 Tweets, Facebook Status Updates, or other social channel used the hashtag #OceanLoveEarl from 6/23-­‐7/15 • The network analysis map revealed that there were five other large “hubs” or “influencers” in addiDon my personal network
  • 16. Set A RealisFc Goal Based on Benchmarking Raised $5,563 or 10% over $5,000 goal
  • 17. Don’t Suffer from Too Small To Fail 128 donors with 87% donaFng suggested entry gia level or more
  • 18. Social Proofing Helps Generate Most DonaFons • Most effecDve channels: thanking people publically in a social way and DM ask • 85% converted to donors from Facebook
  • 19. Offer A ConFnuum of Engagement Higher: Donate Share A Personal Story About the Ocean Provide Advice Lower: Retweet Links ThunderClap
  • 20. Get Influencers To Leverage Networks There were 11 blog posts or Facebook posts by “influencers” modeling the different levels of engagement
  • 21. Use Facebook Promoted Posts for Reinforcement Used promoted to increase reach of event parDcipaDon Dmed to Mashable post
  • 22. Honor the CreaFvity of Your Network
  • 23.
  • 24.
  • 25. Matching grants are good incenDves
  • 26.
  • 27. Video
  • 28. Video
  • 29. POST for CROWDFUNDING STRATEGY PEOPLE • Know Your Audience OBJECTIVE • Link to Outcomes, Make it Measurable, Break It Down (Time, Dollar, or Items) SOCIAL • Socialize Content (Stories), Engagement, Champions, Social Proof, Say Thank you, Document Learning TOOLS • Crowdfunding Plakorms and Giving Days @kanter
  • 30. PEOPLE: KNOW YOUR AUDIENCE • IdenDfy your champions • What keeps them up at night? • What are they currently seeking? • Where do they go for informaDon? • What influences their decisions? • What’s important to them? • What makes them act?
  • 31. OBJECTIVE: LINK TO OUTCOMES • How do you define success for our organizaDon or program? • How do you define failure for our organizaDon or program? • How do you define success for your crowd fundraising campaign? • How do you define failure for your crowd fundraising campaign?
  • 32. Pick The Right Success Metric!
  • 33. What Do You Believe Success Measures for Crowdfunding? Disagree Agree There is only metric to measure success of social fundraising: dollars raised
  • 34. OBJECTIVE: BREAK IT DOWN Calculator hOp://www.philanthrogeek.com/crowdfunding/crowdfunding-­‐tool-­‐kickstarter-­‐calculator/
  • 35. OBJECTIVE: BE SPECIFIC • What is the cost of the project or idea (don’t forget to include fundraising costs)? • Item Specific: We need x items to see this specific outcome • Dollar Specific: We need to raise $ to see this specific outcome • Time Specific: We need to raise $ to get item by this deadline to see this specific outcome
  • 37. Campaign ObjecFve: Stretch • People fund what they know and who they know • Micro donaBons are inspired in a specific moment so find the moments over and over • Start on a weekday and end on a weekday -­‐ people are at computers during the day. Weekends slow down
  • 38.
  • 39.
  • 40. SOCIAL: TELL YOUR STORY • The Issue Story: This story talks about the field or fields within which you work and how your project solves a larger social issue • The Local Story: This is about a specific local community and how your project serves them • The People You Serve Story: This is the story of how the people you serve through your project will be transformed • The Behind the Scenes Story: This is a peek inside how your organizaDon is working on the project or why it is important • InnovaFon Story: It describes what are you doing that’s new, unique or innovaDve? • Personal Passion Story: Why your supporter is passionate about your program What ever form you choose, story must align with your fundraising objecDve and draw out human emoDons ….
  • 43. EXERCISE: BRAINSTORM YOUR STORY Once upon a Dme… This happened …. And this happened … UnDl one day… We raised $ from a crowd funding campaign and ….. And ever since that day And the moral of the story is …
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  • 47.
  • 49. SOCIAL: SOCIAL PROOFING • Ask champions to tag or call out people in their network to donate • Thank people publically • Don’t open your campaign with $0 • Encourage sharing of your content or stories
  • 50. SOCIAL: CREATIVE THANK YOUS Say Thank You In CreaDve Ways hOps://www.youtube.com/watch?v=WYWhkhzs_bM
  • 51. TOOLS: PLATFORMS AND GIVING DAYS
  • 52. TOOLS: PLATFORMS AND GIVING DAYS The Top Social Good Crowdfunding Sites
  • 53. SEND Your Inner CriFc on VacaFon
  • 54. . Exercise: Yes, You Can Draw!
  • 55. CongratulaFons You Can Draw! You’re A Designer!
  • 58. Debrief • Each team will get 3 minutes to debrief
  • 59. Visualize the Vote: Debrief Ideas/PrioriFze • VoDng – best overall concept and best details • Each person get 5 red dots and 1 green dots • Debrief
  • 60. Closure • Just two words as your takeaway • Feedback on the process
  • 61. Thank you! www.bethkanter.org www.facebook.com/beth.kanter.blog @kanter on TwiOer