Karine Joly discusses change and technology trends for higher education across generations. She notes that technology changes are driven both by and in spite of people's needs and expectations. Different generations engage with technology in different ways, with younger generations being more online, mobile, and social media-focused. Key trends include the primacy of mobile devices, cloud content and files, social media surpassing traditional media, growing video and live-streaming consumption, and more online learning and teaching options beyond traditional universities. Joly argues that universities can act as trusted guides through this sea of change.

1. #Change
Now Trending for Generations,
Expectations & Higher Education
KARINE JOLY

2. 1st time in
Montreal!
YUL

3. I love McGill
Photo Credit: https://www.flickr.com/photos/neilsingapore/8547809193/

4. Youngest alum ever!

5. Change?

6. The right name to talk about Change in Montreal!
KARINE JOLYMELANIE JOLY

7. 10 years
on digital change in
higher education

9. Technology
change
driven by
people’s
needs &
expectations
Technology
change
in spite of
people’s
needs &
expectations

10. #Generations
&
Technology

11. We’re all Techies.
Let’s be Trekkies to talk
about Generations!

14. Baby
Boomers
33%
26%
27%

15. Gen Xers
20%
13%
13%

16. Millennials
(Gen Y)
26%
21%
20%

17. Gen Zers
21%
22%

18. Online
82%
92% 94% 96%

19. Internet is like running water

20. #Trending

21. Go Mobile or Die#1

22. Smartphones
51%
65%
67%
73%

24. Higher Ed Analytics
Benchmarking Report (March 2015)

25. device
time
place
#2 Any…

27. Higher Ed Analytics
Benchmarking Report (March 2015)

28. Content & files in the Cloud

29. Social Media is..
the new electricity
#3

31. 0%
75%
 Only 10 years 

32. Social Media
76%
88%
92%

33. Social Media for Community
Engagement

34. Video Rules#4

35. Watching
online videos
56%
62%
86%

36. Watching
videos on
smartphones
31%
46%
75%

37. Watching Videos to Learn
68% in class
79% outside

38. Live-Streaming#5

39. Admissions Live Chats or Office Hours

40. Crowdfunding, Online Giving

41. More and more learn online#6

42. MOOC Platforms

43. Beyond the MOOCs, online learning

44. Online degree programs

46. More & more teach online#7

47. McKinsey Academy

48. LinkedIn & Lynda

49. Sep 2013
From the
University
Diploma
to the
“Accredited”
Profile

52. New ideas & partnerships#8

53. Partnerships with new players

56. #Future?

57. Fight for Attention
Options > Time

58. In this sea of
change, the
University can
act as a
trusted guide
Photo Credit: https://www.flickr.com/photos/darrenflinders/14251206216/

59. The Diploma is NOT dead yet!