Moving from Centralised back office operations to a Decentralised System - is is beneficial for banks - A Chase bank case study

1. Submitted By: Limbert Bontigao Satya Kopparapu Karthik Mehta Tanvi Patel Dolly Patel MIS 750 Professor Thomas Brier JPMorgan Chase Team Case Presentation

5. As-Is Matrix FEDERATED IT Unresponsive No BU ownership No BU Control of Central Overhead $ Does NOT Meet Every BU Need Scale Economies Leverage Standards & Tools Control Architecture Critical Mass of Skills Centralized IT - - + + Decentralized IT

8. Analysis: To-Be Matrix Federated IT Reporting IT Infrastructure Unresponsive No BU ownership No BU Control of Central Overhead $ Does NOT Meet Every BU Need Scale Economies Leverage Standards & Tools Control Architecture Critical Mass of Skills Centralized IT Infrastructure - - + + Decentralized IT System Development IT Reporting Vision & Leadership Users control IT Priorities BU Ownership Responsive to BU's Needs IT System Development Excessive $ to group Variable Standards of IT Competence No Synergy & Integration Reinvention of Wheels Strategic Control Synergy

11. Distributed system