Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Design Researcher & Service Design
Industry
Design
About
I am passionate about seeing companies change from within. Taking a user-centric approach towards product and service creation can transform organizations. The transformation happens over time and requires strength and trust by the teams that are driving the change and the teams that are affected by the change. It is not an easy process.
I believe that strong process facilitation skills and strategic design methods are part of the equation for driving this transformation. It is about facilitating the conversations and bringing people together to find consensus.
I have worked with Fortune 100 companies, non-profit organizations and healthcare groups to identify business challenges and...
Tags
service design
netflix
service innovation
zappos
zipcar
elefint design
design.it
atlanta
global sustainability jam
krabbesholm højskole
non-profit organization
improvesf
See more
Presentations
(4)Likes
(3)Creating Creative Superteams
David Sherwin
•
9 years ago
Culture Code: Creating A Lovable Company
HubSpot
•
11 years ago
Brand Services – A user centric marketing tool
Christian Vatter
•
10 years ago
Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Design Researcher & Service Design
Industry
Design
About
I am passionate about seeing companies change from within. Taking a user-centric approach towards product and service creation can transform organizations. The transformation happens over time and requires strength and trust by the teams that are driving the change and the teams that are affected by the change. It is not an easy process.
I believe that strong process facilitation skills and strategic design methods are part of the equation for driving this transformation. It is about facilitating the conversations and bringing people together to find consensus.
I have worked with Fortune 100 companies, non-profit organizations and healthcare groups to identify business challenges and...
Tags
service design
netflix
service innovation
zappos
zipcar
elefint design
design.it
atlanta
global sustainability jam
krabbesholm højskole
non-profit organization
improvesf
See more