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CONTENT MARKETING
HOW TO BECOME A BETTER
STORYTELLER
KATY KATZ
FUTURE STORYTELLER
STORYTELLING WORKS BECAUSE …
#PubconSFIMA @katykatztx
+ It’s human nature to relate to stories
+ Stories make information tangible
+ Stories forge connections
And stories BUILD MEMORIES.
Most people forget
90%
of what you share.*Source: Dr. Carmen Simon
#PubconSFIMA @katykatztx
Storytelling offsets attention loss
by turning on more parts of
thebrain.
#PubconSFIMA @katykatztx
You can tell better
stories
in 7 steps.
#PubconSFIMA @katykatztx
] #pubcon @katykatztx
DEFINE YOUR PERSONA1
A buyer persona is a fictional
representation of your
ideal customer.
#PubconSFIMA @katykatztx
PERSONAS
+ Establish values and pain points
+ Make customers tangible
+ Set guidelines for the language of your customers
And help you get PERSONAL.
#PubconSFIMA @katykatztx
DEMOGRAPHICS
+ Age
+ Gender
+ Salary
+ Location
+ Education
+ Family
GOALS &
CHALLENGES
+ Values and fears
MARKETING
MESSAGE
+ Elevator pitch
SOCIAL MEDIA
+ Platforms
+ Behavior
NAME & JOB TITLE
+ Where they work
+ Details about their role
PERSONA TEMPLATE
#PubconSFIMA @katykatztx
#pubcon @katykatztx
FIND THE CONFLICT
Image Source
2
CONFLICT
+ Ignites emotion in the reader
+ Gives an element of suspense
+ Requires a solution
And keeps your audience HOOKED.
*Source: TED Talks Storytelling Techniques by Akash Karia
#PubconSFIMA @katykatztx
] #pubcon @katykatztx
CREATE A PLOTLINE3
THE PLOT
+ WHO: make the human connection
+ WHAT: be sure to include the external benefit
+ WHY: have a purpose
+ HOW: establish trust
+ PROOF: not just your own words
*Source: Matthew Toren
#PubconSFIMA @katykatztx
People don’t buy what
you do, they buy why
you do it.
*Source: How Great Leaders Inspire Action on TED Talks
- Simon Sinek, TED Speaker
#PubconSFIMA @katykatztx
IT’S ABOUT THEM, NOT YOU
*Source: Storytelling Discussion on Inbound.org
#PubconSFIMA @katykatztx
THE HERO’S JOURNEY
*Source: Adaptations of Joseph Campbell’s Hero’s Journey via Content Marketing Institute
#PubconSFIMA @katykatztx
] #pubcon @katykatztx
SOMETHING OLD, SOMETHING NEW
Image Source
4
FAMILIARITY WORKS BECAUSE …
+ The brain is primed to pay attention to something   
that it recognizes
+ It takes LESS time for your brain to categorize familiar
information
+ You can create a state of “uncertainty”
Uncertainty is triggered when the brain sees something familiar
combined with something unfamiliar.
*Source: Dr. Carmen Simons
#PubconSFIMA @katykatztx
#pubcon @katykatztx
USE SENSORY LANGUAGE
Image Source
5
People don’t remember
what you say as much as
see when you say it.
*Source: TED Talks Storytelling Techniques by Akash Karia
- Patricia Fripp, Speech Coach
#PubconSFIMA @katykatztx
SENSORY LANGUAGE
+ Creates a picture in their mind
+ Gives your story depth
+ Allows them to see, hear, taste, feel, and smell
AND PUTS THEM IN YOUR SHOES.
#PubconSFIMA @katykatztx
] #pubcon @katykatztx
SHOW, DON’T TELL
Image Source
6
SHOW, DON’T TELL
+ Be specific, detailed, and concise
+ Create a foundation for your content
+ Use dialogue instead of narration
Place the reader in the STORY.
*Source: TED Talks Storytelling Techniques by Akash Karia
#PubconSFIMA @katykatztx
] #pubcon @katykatztx
THE MORAL IS THE CTA7
CALL TO ACTION
+ Every good story has a moral
+ Drive your point home with the story
+ Make the CTA the next logical step
IGNITE YOUR READER’S ACTION.
#PubconSFIMA @katykatztx
HERE ARE SOME
EXAMPLES
#PubconSFIMA @katykatztx
INDUSTRY BLOG: COPYBLOGGER
*Source: 10 Rules for Creating Content People Share by Demian Farnworth
#PubconSFIMA @katykatztx
BRAND’S BLOG: NIKE
*Source: Randall-Reilly
#PubconSFIMA @katykatztx
EMAIL: HUSTLE CON
You can SIGN UP for Hustle Con’s Newsletter here
#PubconSFIMA @katykatztx
SEVEN STEPS TO BECOMING
A BETTER STORYTELLER
1. Define your personas
2. Find the conflict
3. Create a plotline
4. Include something old and something new
5. Use sensory language
6. Show, don’t tell
7. The moral is the CTA
#PubconSFIMA @katykatztx
WHAT’S YOUR
STORY?
#PubconSFIMA @katykatztx
THANK YOU!
KATY KATZ
Content Director
Inturact
kkatz@inturact.com
@katykatztx

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Content Marketing: How to Become a Better Storyteller