KBS Training Institute offers Salesforce CRM Admin and Development Online Training and Corporate Training Hyderabad/Bangalore, USA, UK, Singapore and Malaysia

1. Salesforce CRM Online Training Program at KBS Training
Institute
KBS Training Institute offers Salesforce CRM Corporate Training Hyderabad/Bangalore, USA,
UK, Singapore, Malaysia, France, Germany, Noida,Australia, JAPAN, SWEDEN and etc. KBS
Training Institute Offers its students a range of technical and functional SalesforceCRM Online
Training courses in accordance with Industry standards. Salesforce CRM introduces a new,
student centric approach to training: a range of interactive web based courses designed
specifically to deliver effective knowledge transfer if it is needed. These courses are targeted to
working professionals, experienced consultants, and new graduates KBS Training
Institute provides Training & Placement Assistance. KBS Training
Institute offers online training for the students from other locations.
Contact Details:
KBS Training Institute,
K.V.Rao,
+91 9848677004,
info@kbstraining.com,
kbstraininghyd@gmail.com,
India - Hyderabad - Bangalore
Customer Relationship Management
Customer Relationship Management (CRM) includes the strategies, methodologies, software,
and web based abilities that help an enterprise organize and manage customer relationships. It is
the collection and distribution of all data to all areas of the business. The general purpose of
CRM is to enable organizations to better manage their customers via the introduction of reliable
systems, processes and procedures for interacting with those customers.
Major areas of CRM centre on service automated procedures, personal data gathering and
processing, and self service. It attempts to integrate and automate the several customer serving
processes in a company.
Implementing CRM
A successful CRM strategy cannot be executed by simply installing and integrating a software
package, a holistic approach is required. This approach may include training of employees, a
modification of business processes based on customers' needs and an adoption of relevant IT
systems including software and maybe hardware and or use of IT services that enable the
organization or company to follow its CRM strategy.

2. A good CRM program needs to:
* Recognize customer success factor
* Create a customer based culture
* Adopt customer based measures
* Develop an end to end procedure to serve customers
* Recommend what questions to ask to help a customer solve a problem
* Recommend what to tell a customer with a complaint about a purchase
* Track all aspects of selling to customers and prospects as well as customer support.
Overview
The demand for the Salesforce CRM is growing rapidly day by day because of its robust Cloud
Computing characteristics attracted by several Clients are of various domains because of which
there is a rigorous demand for the Salesforce CRM professionals in the market.
Give your entire team the knowledge they need to build, design, and maintain your Sales force
solution. Give end users in service, sales, and marketing the skills they need to work
productively in Sales force right away. Your team can take intensive, expert-led training and for
those who prefer to train at their own pace, our Premier Success Plans offer comprehensive,
online training for all roles.
Who should attend this course?
Professionals who are willing to gain proficiency in cloud computing applications and are
looking forward to stand out as a valuable member in organization with a globally recognized
professional certification are the ideal aspirants of the Cloud Computing training course.
WHAT IS CLOUD COMPUTING?
Cloud computing provides the facility to access shared resources and common infrastructure,
offering services on demand over the network to perform operations that meet changing business
needs. The location of physical resources and devices being accessed are generally not known to
the end user. It provides facilities for users to develop, deploy and manage their applications ‘on
the cloud’, which entails virtualization of resources that maintains and manages itself.
Most popular CRM. Easy Collaboration. Proven Cloud Platform.
Salesforce.com offers everything you need to transform your business into a Social Enterprise.
So you can associate to customers and employees like never before. With no software or
hardware to install, you are up and running and seeing a positive impact on business-quickly.
Our Cloud computing Courses are Online, Virtual, and Instructor Led & Interactive Sessions
Provided by Cloud Computing Professionals with many years of hands-on-consulting experience
What are the benefits?
 Cost reduction
 Increased flexibility and scalability
 Easy hardware and software maintenance
 Focusing IT on core competencies
 Arrangements for business continuity

3. TRAINING HIGLIGHTS:
Our faculty comes with solid Implement action experience in the corresponding area of
expertise
Course material provided for respective modules.
Interview tips with material you deserve
we have Real time experienced trainers.
On Job support given
PROJECTS ON:
 Service Cloud
 Sales Cloud
 Customer Portal
 Partner Portal
 Objective Forecasting
ALL CERTIFICATIONS GUIDANCE PROVIDED:
 Service Cloud Consultant
 Advanced Administrator
 Architect
 Developer
 Sales Cloud Consultant
 Advanced Developer
 Administrator
Contact Details:
KBS Training Institute,
K.V.Rao,
+91 9848677004,
info@kbstraining.com,
kbstraininghyd@gmail.com,
India - Hyderabad - Bangalore