Ken Goodnight

Cleveland/Akron, Ohio Area United States

Senior Business and Customer Operations Executive

NGO / Public Service

Transformational high energy Thought Leader with a time-tested record of creating customer-centric operational cultures. Leads at Executive level, bringing people together, fostering collaboration, and getting results. CORE STRENGTHS INCLUDE: • Vision, Strategic Planning & Execution • Budgeting & Fiscal Management • Development of Culture & Relationships • Revenue Growth & Planning • Team Building & Motivation • Issue Analysis & Resolution • Customer Experience Optimization • Vendor Contracting & Management