SlideShare a Scribd company logo
1 of 3
Download to read offline
MD. KHALID ZIA
MOBILE : 9811099536
E-MAIL : Khalid.zia2006@gmail.com
D.O.B : 04/07/1989
ADDRESS FOR CORRESPONDENCE:
E-18 JOHRI FARM NOOR NAGAR EXTN
JAMIA NAGAR OKHLA
NEW DELHI -110025
CAREER OBJECTIVE
 To orient myself in a target bound, challenging and result oriented learning organization
where I can balance my career along with the growth of the organization.
 Has a motivation to take independent responsibilities as well as ability to contribute and
productive team member.
ACADEMIC QUALIFICATION
QUALIFICATION INSTITUTE BOARD/UNIVERSITY YEAR PERCENTAGE
B.Tech
(Electronics &
instrumentation
eng.)
HINDUSTAN
INSTITUTE OF
TECHNOLOGY
UTTAR PRADESH
TECHNICAL
UNIVERSITY
2011 64.6%
12th KALKA PUBLIC
SCHOOL, NEW
DELHI
C.B.S.E. 2006 70%
10th KALKA PUBLIC
SCHOOL, NEW
DELHI
C.B.S.E. 2004 64.8%
EXPERIENCE
Company – GE Capital
Experience – 2 years & 3 months
Key skills –Sales force CRM , Cloud computing , Visual force , Apex , Data Loader ,Excel
Responsibility – Provide resolution to the SBI credit card customer through Salesforce software .
*Regularly update customer profile in CRM
*Queries related to Sales , Flexi pay ,Personal Loan , Balance transfer , Card lost , Re -issue etc.
 Proficiency in SFDC Administrative tasks includes creating Profiles, Users, Page Layouts, Email
Services, Approvals, Workflows, Reports, Dashboards .
 Skilled in in customizing standard objects like Accounts, Contacts, Products, Price , Cases, Leads,
and Custom objects as per client’s need .
 Performed Validation Rules, work flows, e-mail services and approval processes to customer.
 Defined object and field level security
 Skilled in Data Migration using DataImport Wizard
 Skilled in generating custom reports and dashboards
 Proficiency in installing App Exchange applications for SBI cards.
TOOLS : Eclipse force.com IDE, Apex Data Loader
Project Name: SBI card application
Role : Admin and Developer.
Team Size : 18
Technologies : Apex, Visual Force,
CRM : SalesForce.com
TOOLS : Eclipse force.com IDE, Apex Data Loader
Description:
This Project involves around building a very simple credit card applications , as per customer
needs. Analyze the transaction history of customer and offered him limit enhanced offer ,card
upgrade offer ,Voucher ,gift offers etc . Resolve quaries to customer via email
I hereby declare that all the above given information are true as per my knowledge
Place – New Delhi MD. Khalid Zia
(Signature)
salesforce developer

More Related Content

What's hot

What's hot (19)

almwainaCV-Updated (1)
almwainaCV-Updated (1)almwainaCV-Updated (1)
almwainaCV-Updated (1)
 
Snigdh Resume
Snigdh ResumeSnigdh Resume
Snigdh Resume
 
DeepaliAwasthi[2_1]
DeepaliAwasthi[2_1]DeepaliAwasthi[2_1]
DeepaliAwasthi[2_1]
 
Arwa Husni Alkhadra resume
Arwa Husni Alkhadra resumeArwa Husni Alkhadra resume
Arwa Husni Alkhadra resume
 
Mechanical engineering 2
Mechanical engineering 2Mechanical engineering 2
Mechanical engineering 2
 
Minakshi_Sarma
Minakshi_SarmaMinakshi_Sarma
Minakshi_Sarma
 
Ahmed Ramadan Abd el Badei - CV
Ahmed Ramadan Abd el Badei - CVAhmed Ramadan Abd el Badei - CV
Ahmed Ramadan Abd el Badei - CV
 
Joice Resume
Joice ResumeJoice Resume
Joice Resume
 
Mohit Chowdhary Resume
Mohit Chowdhary ResumeMohit Chowdhary Resume
Mohit Chowdhary Resume
 
vishal cv
vishal cvvishal cv
vishal cv
 
CV_ShivangiRastogi
CV_ShivangiRastogiCV_ShivangiRastogi
CV_ShivangiRastogi
 
Swati Resume_Human Resource
Swati Resume_Human ResourceSwati Resume_Human Resource
Swati Resume_Human Resource
 
Subhojit_Chaudhuri
Subhojit_ChaudhuriSubhojit_Chaudhuri
Subhojit_Chaudhuri
 
Ritesh Kumar Resume 13th July 2016
Ritesh Kumar Resume 13th July 2016Ritesh Kumar Resume 13th July 2016
Ritesh Kumar Resume 13th July 2016
 
Murali_CV
Murali_CVMurali_CV
Murali_CV
 
Act academy
Act academyAct academy
Act academy
 
Real Pharma Info
Real Pharma InfoReal Pharma Info
Real Pharma Info
 
Make Sense Company Profile
Make Sense Company ProfileMake Sense Company Profile
Make Sense Company Profile
 
Metro Consulting Associates, Inc.
Metro Consulting Associates, Inc.Metro Consulting Associates, Inc.
Metro Consulting Associates, Inc.
 

Similar to salesforce developer (20)

salesforce developer
salesforce developersalesforce developer
salesforce developer
 
Manjula_Resume.
Manjula_Resume.Manjula_Resume.
Manjula_Resume.
 
N_VENKATESH_CV
N_VENKATESH_CVN_VENKATESH_CV
N_VENKATESH_CV
 
Resume
ResumeResume
Resume
 
Mridul resume
Mridul resumeMridul resume
Mridul resume
 
VIGNESH s
VIGNESH sVIGNESH s
VIGNESH s
 
Vicky Saluja Resume IBM INDIA
Vicky Saluja Resume IBM INDIAVicky Saluja Resume IBM INDIA
Vicky Saluja Resume IBM INDIA
 
Resume-AMAR
Resume-AMARResume-AMAR
Resume-AMAR
 
Chandrashekar CV Exp
Chandrashekar CV ExpChandrashekar CV Exp
Chandrashekar CV Exp
 
CURRICULUM VITAE
CURRICULUM VITAECURRICULUM VITAE
CURRICULUM VITAE
 
Ravi-Resume
Ravi-ResumeRavi-Resume
Ravi-Resume
 
Gaurav resume
Gaurav resumeGaurav resume
Gaurav resume
 
Sriram res
Sriram resSriram res
Sriram res
 
bharti patel
bharti patelbharti patel
bharti patel
 
Sheldon-Resume
Sheldon-ResumeSheldon-Resume
Sheldon-Resume
 
Unica Campaign Specialist
Unica Campaign SpecialistUnica Campaign Specialist
Unica Campaign Specialist
 
VIGNESH s
VIGNESH sVIGNESH s
VIGNESH s
 
SANJAY NEGI[1] (1)
SANJAY NEGI[1] (1)SANJAY NEGI[1] (1)
SANJAY NEGI[1] (1)
 
ARAVINDAN_NATARAJAN_new
ARAVINDAN_NATARAJAN_newARAVINDAN_NATARAJAN_new
ARAVINDAN_NATARAJAN_new
 
My Resume
My ResumeMy Resume
My Resume
 

Recently uploaded

.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptx.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptxHansamali Gamage
 
Top 10 Squarespace Development Companies
Top 10 Squarespace Development CompaniesTop 10 Squarespace Development Companies
Top 10 Squarespace Development CompaniesTopCSSGallery
 
UiPath Studio Web workshop series - Day 1
UiPath Studio Web workshop series  - Day 1UiPath Studio Web workshop series  - Day 1
UiPath Studio Web workshop series - Day 1DianaGray10
 
Where developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is goingWhere developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is goingFrancesco Corti
 
Scenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenariosScenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenariosErol GIRAUDY
 
Flow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First FrameFlow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First FrameKapil Thakar
 
CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024Brian Pichman
 
Technical SEO for Improved Accessibility WTS FEST
Technical SEO for Improved Accessibility  WTS FESTTechnical SEO for Improved Accessibility  WTS FEST
Technical SEO for Improved Accessibility WTS FESTBillieHyde
 
Oracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptxOracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptxSatishbabu Gunukula
 
UiPath Studio Web workshop series - Day 2
UiPath Studio Web workshop series - Day 2UiPath Studio Web workshop series - Day 2
UiPath Studio Web workshop series - Day 2DianaGray10
 
The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)codyslingerland1
 
How to release an Open Source Dataweave Library
How to release an Open Source Dataweave LibraryHow to release an Open Source Dataweave Library
How to release an Open Source Dataweave Libraryshyamraj55
 
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024Alkin Tezuysal
 
Novo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNovo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNeo4j
 
March Patch Tuesday
March Patch TuesdayMarch Patch Tuesday
March Patch TuesdayIvanti
 
Automation Ops Series: Session 2 - Governance for UiPath projects
Automation Ops Series: Session 2 - Governance for UiPath projectsAutomation Ops Series: Session 2 - Governance for UiPath projects
Automation Ops Series: Session 2 - Governance for UiPath projectsDianaGray10
 
IT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingIT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingMAGNIntelligence
 
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInOutage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInThousandEyes
 
Patch notes explaining DISARM Version 1.4 update
Patch notes explaining DISARM Version 1.4 updatePatch notes explaining DISARM Version 1.4 update
Patch notes explaining DISARM Version 1.4 updateadam112203
 
LF Energy Webinar - Unveiling OpenEEMeter 4.0
LF Energy Webinar - Unveiling OpenEEMeter 4.0LF Energy Webinar - Unveiling OpenEEMeter 4.0
LF Energy Webinar - Unveiling OpenEEMeter 4.0DanBrown980551
 

Recently uploaded (20)

.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptx.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptx
 
Top 10 Squarespace Development Companies
Top 10 Squarespace Development CompaniesTop 10 Squarespace Development Companies
Top 10 Squarespace Development Companies
 
UiPath Studio Web workshop series - Day 1
UiPath Studio Web workshop series  - Day 1UiPath Studio Web workshop series  - Day 1
UiPath Studio Web workshop series - Day 1
 
Where developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is goingWhere developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is going
 
Scenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenariosScenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenarios
 
Flow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First FrameFlow Control | Block Size | ST Min | First Frame
Flow Control | Block Size | ST Min | First Frame
 
CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024
 
Technical SEO for Improved Accessibility WTS FEST
Technical SEO for Improved Accessibility  WTS FESTTechnical SEO for Improved Accessibility  WTS FEST
Technical SEO for Improved Accessibility WTS FEST
 
Oracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptxOracle Database 23c Security New Features.pptx
Oracle Database 23c Security New Features.pptx
 
UiPath Studio Web workshop series - Day 2
UiPath Studio Web workshop series - Day 2UiPath Studio Web workshop series - Day 2
UiPath Studio Web workshop series - Day 2
 
The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)The New Cloud World Order Is FinOps (Slideshow)
The New Cloud World Order Is FinOps (Slideshow)
 
How to release an Open Source Dataweave Library
How to release an Open Source Dataweave LibraryHow to release an Open Source Dataweave Library
How to release an Open Source Dataweave Library
 
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
Design and Modeling for MySQL SCALE 21X Pasadena, CA Mar 2024
 
Novo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4jNovo Nordisk's journey in developing an open-source application on Neo4j
Novo Nordisk's journey in developing an open-source application on Neo4j
 
March Patch Tuesday
March Patch TuesdayMarch Patch Tuesday
March Patch Tuesday
 
Automation Ops Series: Session 2 - Governance for UiPath projects
Automation Ops Series: Session 2 - Governance for UiPath projectsAutomation Ops Series: Session 2 - Governance for UiPath projects
Automation Ops Series: Session 2 - Governance for UiPath projects
 
IT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingIT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced Computing
 
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInOutage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
 
Patch notes explaining DISARM Version 1.4 update
Patch notes explaining DISARM Version 1.4 updatePatch notes explaining DISARM Version 1.4 update
Patch notes explaining DISARM Version 1.4 update
 
LF Energy Webinar - Unveiling OpenEEMeter 4.0
LF Energy Webinar - Unveiling OpenEEMeter 4.0LF Energy Webinar - Unveiling OpenEEMeter 4.0
LF Energy Webinar - Unveiling OpenEEMeter 4.0
 

salesforce developer

  • 1. MD. KHALID ZIA MOBILE : 9811099536 E-MAIL : Khalid.zia2006@gmail.com D.O.B : 04/07/1989 ADDRESS FOR CORRESPONDENCE: E-18 JOHRI FARM NOOR NAGAR EXTN JAMIA NAGAR OKHLA NEW DELHI -110025 CAREER OBJECTIVE  To orient myself in a target bound, challenging and result oriented learning organization where I can balance my career along with the growth of the organization.  Has a motivation to take independent responsibilities as well as ability to contribute and productive team member. ACADEMIC QUALIFICATION QUALIFICATION INSTITUTE BOARD/UNIVERSITY YEAR PERCENTAGE B.Tech (Electronics & instrumentation eng.) HINDUSTAN INSTITUTE OF TECHNOLOGY UTTAR PRADESH TECHNICAL UNIVERSITY 2011 64.6% 12th KALKA PUBLIC SCHOOL, NEW DELHI C.B.S.E. 2006 70% 10th KALKA PUBLIC SCHOOL, NEW DELHI C.B.S.E. 2004 64.8% EXPERIENCE Company – GE Capital Experience – 2 years & 3 months Key skills –Sales force CRM , Cloud computing , Visual force , Apex , Data Loader ,Excel Responsibility – Provide resolution to the SBI credit card customer through Salesforce software . *Regularly update customer profile in CRM
  • 2. *Queries related to Sales , Flexi pay ,Personal Loan , Balance transfer , Card lost , Re -issue etc.  Proficiency in SFDC Administrative tasks includes creating Profiles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards .  Skilled in in customizing standard objects like Accounts, Contacts, Products, Price , Cases, Leads, and Custom objects as per client’s need .  Performed Validation Rules, work flows, e-mail services and approval processes to customer.  Defined object and field level security  Skilled in Data Migration using DataImport Wizard  Skilled in generating custom reports and dashboards  Proficiency in installing App Exchange applications for SBI cards. TOOLS : Eclipse force.com IDE, Apex Data Loader Project Name: SBI card application Role : Admin and Developer. Team Size : 18 Technologies : Apex, Visual Force, CRM : SalesForce.com TOOLS : Eclipse force.com IDE, Apex Data Loader Description: This Project involves around building a very simple credit card applications , as per customer needs. Analyze the transaction history of customer and offered him limit enhanced offer ,card upgrade offer ,Voucher ,gift offers etc . Resolve quaries to customer via email I hereby declare that all the above given information are true as per my knowledge Place – New Delhi MD. Khalid Zia (Signature)