Looking for a job.

1. MD. KHALID ZIA
MOBILE : 9811099536
E-MAIL : Khalid.zia2006@gmail.com
D.O.B : 04/07/1989
ADDRESS FOR CORRESPONDENCE:
E-18 JOHRI FARM NOOR NAGAR EXTN
JAMIA NAGAR OKHLA
NEW DELHI -110025
CAREER OBJECTIVE
 To orient myself in a target bound, challenging and result oriented learning organization
where I can balance my career along with the growth of the organization.
 Has a motivation to take independent responsibilities as well as ability to contribute and
productive team member.
ACADEMIC QUALIFICATION
QUALIFICATION INSTITUTE BOARD/UNIVERSITY YEAR PERCENTAGE
B.Tech
(Electronics &
instrumentation
eng.)
HINDUSTAN
INSTITUTE OF
TECHNOLOGY
UTTAR PRADESH
TECHNICAL
UNIVERSITY
2011 64.6%
12th KALKA PUBLIC
SCHOOL, NEW
DELHI
C.B.S.E. 2006 70%
10th KALKA PUBLIC
SCHOOL, NEW
DELHI
C.B.S.E. 2004 64.8%
EXPERIENCE
Company – GE Capital
Experience – 2 years & 3 months
Key skills –Sales force CRM , Cloud computing , Visual force , Apex , Data Loader ,Excel
Responsibility – Provide resolution to the SBI credit card customer through Salesforce software .
*Regularly update customer profile in CRM

2. *Queries related to Sales , Flexi pay ,Personal Loan , Balance transfer , Card lost , Re -issue etc.
 Proficiency in SFDC Administrative tasks includes creating Profiles, Users, Page Layouts, Email
Services, Approvals, Workflows, Reports, Dashboards .
 Skilled in in customizing standard objects like Accounts, Contacts, Products, Price , Cases, Leads,
and Custom objects as per client’s need .
 Performed Validation Rules, work flows, e-mail services and approval processes to customer.
 Defined object and field level security
 Skilled in Data Migration using DataImport Wizard
 Skilled in generating custom reports and dashboards
 Proficiency in installing App Exchange applications for SBI cards.
TOOLS : Eclipse force.com IDE, Apex Data Loader
Project Name: SBI card application
Role : Admin and Developer.
Team Size : 18
Technologies : Apex, Visual Force,
CRM : SalesForce.com
TOOLS : Eclipse force.com IDE, Apex Data Loader
Description:
This Project involves around building a very simple credit card applications , as per customer
needs. Analyze the transaction history of customer and offered him limit enhanced offer ,card
upgrade offer ,Voucher ,gift offers etc . Resolve quaries to customer via email
I hereby declare that all the above given information are true as per my knowledge
Place – New Delhi MD. Khalid Zia
(Signature)