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Social media multiplier – a research report Paul Gillin April 1, 2010
Go Where the People Are 32 million members 44 million members 300 million members 1 billion daily views 1 million daily visitors 6 million daily visitors 1.5 million daily visitors 10 million members 50 million members
Top-Line Findings - Interim ,[object Object]
Organizations are turning their attention to popular gathering spots
Multi-platform deployment and management are critical new issues
ROI metrics are still ad hoc
A multiplier factor exists but few can quantify it
Twitter has become the killer app,[object Object]
Social Media Platforms in Use
Who are the principal audiences for your company's social media efforts?
Platform Adoption by Year 55 respondents
Effectiveness Compared to ExpectationsFrom most positive to least positive
ROI Perception
Planned Changes in Social Media Activity, Next 12 Months
What has been the business impact of your company's use of multiple social media platforms?
Sales Conversions Search rank Leads Conversations Cost per lead Retweets Comments Verbatims: Most Common Metrics
Verbatims: What They’re Doing Now “A new blog entry is typically also communicated on Twitter or cross-posted on Facebook.”(multiple mentions) “We leverage content that we produce across all of the social networks - and then engage in each conversation that follows.” “All product launches now have a social media component. “We repackage everything through our content marketing site in industry-specific LinkedIn groups."
Typical Multi-Platform Scenario Corporate website Feed Aggregator Partner website Email Newsletter
Sodexo Recruiters ,[object Object]
Focus is on building relationships and enthusiasm among prospective employees
Traffic to careers site up 182% in last two years, job applications up 25%. Recruitment ad costs down $300KPrincipal Value “The human touch is essential. People know there’s somebody behind the message and the photo.” -Kerry Noone, Manager, Marketing Communications ,[object Object]

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Social Media Goes Multiplatform

Editor's Notes

  1. Adobe is so bothered by Apple excluding Flash from the iPad, it put porn up on its blog to prove the point.Abobe’s official Flash Blog has a post entitled “The iPad provides the ultimate browsing experience?” which shows how several popular websites would look without Flash content. Right at the top is a screenshot of Bang Bros HD, a hardcore porn site.As you can see, an iPad without Flash is going to be pretty much useless for HD porn.“Millions of websites use Flash,” the blog post says. “Get used to the blue Legos.”UPDATE: We checked, and there’s an MP4-based version of Bang Bros, which works fine on the iPad as is. So even Adobe’s most desperate tactic isn’t true.