ZenMall is a new social marketplace where users can find any products, create their own collections, share unusual things with friends and save interesting products in their collections. They also can follow interesting people, shops and its product collections.
The main difference of ZenMall is not sale of a big click
number but social tools for the interaction of customers
with shops and each other.
3. 2
Advantages of marketplaces
The customer acquisition cost is increasing progressively on all advertising channels, most of them
demand special skills. There are neither tools of the customer retention nor toolsof the development
of customer loyalty. Marketplaces do not necessitate expensive experts and offer
pay for performance. It is only one of ZenMall’s advantages.
4. LAZY
PERSONALIZED
TRENDSETTING
INSTANT
SAVE
FOLLOW
DISCOVER PRODUCTS
CONTINUOUS PERSONALIZATION
LTV
ARS
AOV
CAC REDUCE
IMPROVE
INCREASE
GROW
Customer life cycle Sales
We are diffrent from other marketplaces
The main difference of ZenMall is not sale of a big click
number but social tools for the interaction of customers
with shops and each other. It will change your sales
attitude and will expand the understanding of e-commerce.
You will develop customer retention, virality of your shop
and your brand and also you could begin to work on user
involvement increasing their live time value. We achieve it
thanks to the focus on the product development by means
of the social interaction of users and shops with help of
social tools following, sharing, recommendations.
ZenMall is the first product on the Europe market in the
field of the Social Inspiration Shopping.
5. 4
ZenMall Metrics
73%
OF OUR CUSTOMERS USE
MOBILE APPLICATIONS
81%
OF PURCHASES ARE MADE
FROM MOBILE DEVICEST
90%
OF PURCASES ARE MADE
AT REPEATED VISITS
77%
OF AUDIENCE COME BACK
EVERYDAY IN THE SERVICE
TO SEARCH PRODUCTS
750.000
SAVED PRODUCTS
(POTENTIAL PURCHASES)
MORE THAN
1 000SHOPS HAVE
JOINED US
MORE THAN
1,4 m
PRODUCTS ALREADY
UPLOADED ON ZENMALL
100.000
USER ORDERS ARE SENT
TO SHOPS VIA ZENMALL
6. 5
Mobile first
You get a personal page of your shop which is accessible for the growing audience
of mobile users (ZenMall users).
Unlike common online shop baskets, ZenMall users may easily return to the saved products
and get push-notifications or emails if there is a discount for the product.
ZenMall is available for Android, iOs ans Windows Phone.
7. 6
Bargain price
Our users make requests announcing their desire
to buy a product offered in the service but at lower
price. It may be your product or a product of your
competitor who offers the same or similar
products. You get the contact of the user
interested in product and the only thing you have
to do is to offer a discount or an alternative
cheaper product. The built-in chat will help you
reach the user.
You get an incredible opportunity to work with the
innermost user desires.
8. 7
Demand analysis tools
ZenMall gives the customer analytics (actions, behaviors, interests) which helps you improve your
advertising measures and influence customers more effectively. You have access to the advanced
statistics on all products in real time: number of visits, purchases, savings, number of demands
«want it cheaper». Analyse your data and manage your stock effectively.
9. 8
Lead Generation Page
Your branded page is the full interaction channel
with users. The page adapts for each user basing
on his interests which makes it more effective
than social networks communities. Therefore you
get adaptive Lead Generation Page (LP) with
customized offers. We do everything to bring
you closer to your customers thanks
to personalization tools.
10. 9
Personalization tools
Products from your shop are visible for the most interested users.
Thanks to interest-based settings of the personal feed, only those
products are displayed which are relevant to present desires of the user.
Having all the base of your contributors and knowing their interest
in certain products you may offer a personal discounts encouraging
them to make second purchases and to share their good experience.
11. 10
Social tools
We are all social and like to share information with other
people also we follow with interest on social networks the
life and news of people around us. We have transferred
these methods on ZenMall that's why our users follow your
shop, save your products in their collections and share it
with friends. Savings and purchases are visible for other
users and could be recommended diffusing the information
about your shop (world of mouth). So one loyal customer
may bring a few other customers building the brand
awareness.
12. 11
Multi-channel marketing
Using our platform you’ll get marketing service for your products. Users receive personal
recommendations and product selections (feed), push-notifications, e-mail’s, sms-notifications.
Your products are promoted in the serviсe and are used for the content-marketing getting to our blog.
Buying a tariff , you get free a kit of marketing tools exclusively for your products.
13. 12
Save on ZenMall
Place the button «Save on ZenMall» on your website and your
customers could save your products to their collections on
ZenMall. It will spread your products to user profiles and will
improve the shop awareness.
14. 13
SaaS and CMS integrations
We support integration with the most popular CMS and SAAS solutions on the market.
Automate your product management and use the ZenMall analytics for an effective
interaction with your customers.
15. 14
Functional back-office
Automated upload
and update
of your catalog
Flexible control
of the stock list
Analytics
of user actions
and behaviors
Tools for customer
interaction
Brand page
of your
Internet shop
Special offers
and promotions
for your audience
16. 15
Potential customers monitoring
Create subscriptions for your product
categories and get personal requests from
user who want to buy one or another product.
An audience, interested in your products,
is aggregated in subscriptions. You will always
have at hand active users with their current
interests. The only thing you have to do is
to offer personal discounts or coupons
to encourage them to make the last step.
17. 16
Join us
Now all your products are available in personal feeds of ZenMall users.
You've just got a new way to increase your mobile sales!
Choose the rate
and pay the fees
Fill the information
about you for the
brand page users could see
Upload your product
catalog in YML, XML,
Google Feed format
Easy steps to become a ZenMall partner:
19. 18
Your future opportunities
ONLINE AND OFFLINE INTEGRATION
INTEGRATION WITH THE
THEMATIC MEDIA-PLATFORMS
Your products on the
TV set-top boxes
and Smart TV.
If you have offline shop with
iBeacon- technology, ZenMall users
could get usefull notifications
approching your offline shop.
Your products are available
for a large audience in product
wigets on most popular
media-resourses.
TV-COMMERCE