2. Our idea
“Incident Command & Communication platform” allowing CTP to enhance an
existing but highly manual layer of the Enterprise IT stack
Automation of the most critical stage in an Incident or Event lifecycle – the human
aspect of handling of that Incident/Event across large, dispersed teams.
Focus on providing Enterprise IT and IoT solutions with high growth, deep
pocketed companies like Cisco, ServiceNow, Johnson Controls, etc.
Partner with best of breed vendors to leverage their startup programs, off-load
some engineering costs, accelerate time to market and co-market with them to
amplify brand awareness efforts.
7/3/2014CONFIDENTIAL CALLTREE PRO INC
3. Market Segmentation
Overall WW IT
Market
US Enterprise IT
US Software Market
US SaaS Spending
• WW -
$3.8T
• US -
$875B
Overall
Market
• US -
$542B
• US SAAS -
$32.2 B
Software
7/3/2014CONFIDENTIAL CALLTREE PRO INC
4. The TAM slide
Budget Capture Funnel
$18B+ TAM
CAFM
$1.8B
ITSM
$13.8B
DRS
$3.2B
$32B spend on SaaS applications
Market growing at 11% per annum
Strong opportunity for market consolidation
Growing set of opportunities outside Enterprise IT in IoT
7/3/2014CONFIDENTIAL CALLTREE PRO INC
5. Market Sizing
Small Businesses
$2.8-5.6B TAM US
$6.2-12B TAM WW
Medium Businesses
$1.6- 2.2B TAM US
$8.5-22.8B TAM WW
• Assumptions used
• 15% market share max
• Lite plan for Small Biz
• Pro –Ent average for Mid
Market
• 33% will leverage CTP API on
a paid basis
7/3/2014CONFIDENTIAL CALLTREE PRO INC
6. Competitive Landscape
Who else is out there right now
AtHoc
Everbridge
Mir3
xMatters
Send Word Now
CallTree Pro matches every single competitor when it comes to core features w/ 2.0
release and exceeds ALL of them when it comes to cost, ease of use, integrations,
enterprise feature sets.
7/3/2014CONFIDENTIAL CALLTREE PRO INC
8. CTP Customer Sweet Spot
$10M $10B+$250M $2.5B
Target Mid Market Space
Most likely to
purchase single IT
Management
functions on an as
needed:
CTP value
proposition is
effective in this
sector but CAC must
be low to be
profitable
CallTree Pro does
not currently have
the corporate mass
to service this
sector in a broad
capacity:
- Support
- Brand
- References
- Corp
Relationships
• 500+ Employees
• Multiple locations
• Mature
Management
Processes
Our Value Proposition is On-Target:
• Innovative
• Integrated with existing tools
• Cost Effective
• SaaS based
“Greenfield” to “Cap and Grow” Opportunities
• Scale and growth in this segment
drive more mature IT
• Cost sensitivity to IT Solutions
• Focus on Innovation and
efficiencies
9. The Problem
Once an Incident or Problem occurs, all activities are still manually coordinated
across disparate channels making audit reporting a nightmare
IT is primarily focused on the IT aspect, not the People side
Most companies don’t have a backup to traditional communication paths beyond a
second email server
Coordination of staff & users across geographically dispersed areas is very manual,
time intensive and lacks the audit trail required in todays compliance driven world.
7/3/2014CONFIDENTIAL CALLTREE PRO INC
10. The CTP Solution
Command
Interactive Dashboard, Task Assignment, Status & Activity
feed
Communication
Real Time Messaging, Device cycling, Geo Tech, Cloud
Documents
Enterprise features
Audit trails, AD/LDAP sync, SSO, Reporting Engine, Open
API, Storage and Playback
CTP API
GRC Tools
HRIS
IT
Monitoring
Help Desk
CAFM
UCF
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11. Where CTP fits in the Enterprise IT Stack
• ITGRC• HRIS
• ITOM• ITSM
Incident to
Problem
Escalation
Big Red Button
CIRT/Ops
DR/BCP
Policy
Acceptance
Employee Safety
Location
Compliance
7/3/2014CONFIDENTIAL CALLTREE PRO INC
12. 5 Month Product Development Schedule
May –Sept 2014
Underlying Engine
Database design
Landing Page
Call trees
Public API setup
Location services
Real-time Communication
CAP Bridge
Underlying Engine
API core (Node.js)
UI design
User Management
Signup
Subscription management
Billing
UI Implementation
Dashboard
Event View
Integrations Panel
Forms & Task Lists Library
End User mobile app
Core UI Build
Event Templates
Mobile updating
Archival & Reporting
Storage & Playback
End User mobile app – bug fix
Admin mobile app
ValueAdd Features
CTP-OPS mobile & web apps
Monitoring & Notifications
Load testing
Failover testing
Documentation
Hardening
1 L3 dev – 4MM @ 20.4K
2 L2 devs – 4MM @ 17.2K each
2 Mobile – 4MM @ 17.2k each
1 Infra2 for 2MM @ 8K
1 DBA3 for 4MM @ 16K
1 Design3 – 5MM @ 26K
1 PM – 5MM @ 40K
Total $$ is 180K
Budget
13. Product Ecosystem – partners, not just vendors
NewScale
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14. Partner Ecosystem
IT Service Management
ServiceNow, CA Nimsoft, Cisco, ZenDesk
IT Management
Cisco, New Relic, CA, Spiceworks
Internet of Things
Cisco, Johnson Controls
Collaboration
Cisco WebEx, Citrix GoToMeeting, On24, Fuze
Beacon
Apple, HID, Qualcomm, Google
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15. Traction & Validation
We have customers!
Paying Customers – avg MRR of $450+ per customer
Interested Customers – current pipeline is 400K+ ACV
Sungevity
Federal Home Loan Bank
EBMUD
AAA
Brown-Forman
On-boarded initial Channel Partner and actively recruiting more
Technology partnerships with Cisco, ServiceNow & Qualcomm
7/3/2014CONFIDENTIAL CALLTREE PRO INC
16. The Team
Chris Kirschke – 17 years of Enterprise IT experience on both the buy & sell side
with a focus on Information Security & Disaster Recovery. Excelled in technical to
management roles ranging from startups to consulting to Global 50 organizations.
Richard Harrison – 20+ years experience in IT, product development and systems
engineering.
Advisors
Brad Thomas – Dir of CorpDev @ Juniper Networks
Kevin McNary - Enterprise Accounts @ DocuSign
John Giubileo – VP of Engineering @ EMC
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17. Exit Strategy
Buyers
Who could buy us?
Enterprise Market
Cisco
HP
CA
EMC
Mid Market
ServiceNow
Cherwell
Strategy
Momentum
IntegrationTechnology
18-36 months timeline with an
acquisition at the sub $50M mark 7/3/2014CONFIDENTIAL CALLTREE PRO INC
18. The Ask -
$750,000 seed round
Convertible note, 8%, 25% discount, $5M valuation cap, 150% CoC
Use of funds -
Development of CTP 2.0 – moves us from point solution to platform
Marketing – product, channel, partner and online programs
Formalize our Sales Channels
Invest in Cloud/DevOps (scalability/availability engineering)
Founders salaries
Provides a 12-15 month runway
Recruitment of initial Executive roles (Sales, Marketing, Partner)
Gets us to $5M+ in ACV/400K+ MRR
Sets up CTP for an early exit in the $30-50M range
7/3/2014CONFIDENTIAL CALLTREE PRO INC