SlideShare a Scribd company logo
1 of 9
Download to read offline
SURVEY ON VODAFONE
CUSTOMER SATISFACTION
By:
SYED.SOHAIL
Roll No: 87
Section: C
To:
FIRDAUS KHAN
Associate Professor-
Economics & Finance
Objectives:
 To know the level of satisfaction
of customers towards Vodafone.
 To know their expectations
while using Vodafone network
 To study and know their opinion
about Vodafone
Sample:
Number of people the survey
is conducted is 25.
Vodafone Customer Satisfaction Survey
Vodafone Customer Satisfaction Survey
Difficulties Faced
•Lack of time as
the survey has to
be completed
within the given
period.
•No good response
Recommendation:
 Availability
 Service
 Free data download
facility for first time
users
Features to match with
3G
Tie up with laptop and
Desktop
Vodafone with the help of its correct marketing
strategy & quality products & services at an
affordable price is one of the world’s leading telecom
companies with the customer base of over 250
million & the future plans & policies of Vodafone will
help the company to achieve its target of adding 500
million by the end of 2020
Conclusion:
Bibliography:
SOURCES OF INFORMATION
 Internet:
www.google.com
www.vodafone.co.uk
www.vodafoneimages.com
www.wikipedia.com
Customers report
Vodafone Customer Satisfaction Survey

More Related Content

What's hot

STRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONESTRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONEAnjali Modi
 
Vodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysisVodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysisAhmed Fadl
 
An analysis of the distribution channel of vodafone
An analysis of the distribution channel of vodafoneAn analysis of the distribution channel of vodafone
An analysis of the distribution channel of vodafoneTirthankar Sutradhar
 
Vodaphone online marketing case study
Vodaphone online marketing case studyVodaphone online marketing case study
Vodaphone online marketing case studyBhawani N Prasad
 
Organisational Structural Change in Vodafone
Organisational Structural Change in VodafoneOrganisational Structural Change in Vodafone
Organisational Structural Change in VodafoneJoydeep Barman
 
Vodafone-micro environmental factors-marketing
Vodafone-micro environmental factors-marketingVodafone-micro environmental factors-marketing
Vodafone-micro environmental factors-marketingcelso_gomes
 
A project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafoneA project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafoneProjects Kart
 
Marketing SOS ANALYSIS ON MOBILINK
Marketing SOS ANALYSIS ON MOBILINKMarketing SOS ANALYSIS ON MOBILINK
Marketing SOS ANALYSIS ON MOBILINKKASIER SPORTS
 
Vodafone Comprehensive Strategic Management Model
Vodafone  Comprehensive Strategic Management ModelVodafone  Comprehensive Strategic Management Model
Vodafone Comprehensive Strategic Management ModelToru Sekiguchi
 
Vodafone
VodafoneVodafone
Vodafoneanaaron
 
Telecom industry analysis
Telecom industry analysisTelecom industry analysis
Telecom industry analysisHeemanish Midde
 

What's hot (20)

STRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONESTRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONE
 
Vodafone Presentation
Vodafone PresentationVodafone Presentation
Vodafone Presentation
 
Vodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysisVodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysis
 
An analysis of the distribution channel of vodafone
An analysis of the distribution channel of vodafoneAn analysis of the distribution channel of vodafone
An analysis of the distribution channel of vodafone
 
Ufone
UfoneUfone
Ufone
 
Vodaphone online marketing case study
Vodaphone online marketing case studyVodaphone online marketing case study
Vodaphone online marketing case study
 
Vodafone assignment
Vodafone assignmentVodafone assignment
Vodafone assignment
 
Vodafone Strategy
Vodafone StrategyVodafone Strategy
Vodafone Strategy
 
Vodafone KPIs
Vodafone KPIsVodafone KPIs
Vodafone KPIs
 
Organisational Structural Change in Vodafone
Organisational Structural Change in VodafoneOrganisational Structural Change in Vodafone
Organisational Structural Change in Vodafone
 
Vodafone
VodafoneVodafone
Vodafone
 
Vodafone-micro environmental factors-marketing
Vodafone-micro environmental factors-marketingVodafone-micro environmental factors-marketing
Vodafone-micro environmental factors-marketing
 
Reliance jio
Reliance jio Reliance jio
Reliance jio
 
A project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafoneA project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafone
 
Marketing SOS ANALYSIS ON MOBILINK
Marketing SOS ANALYSIS ON MOBILINKMarketing SOS ANALYSIS ON MOBILINK
Marketing SOS ANALYSIS ON MOBILINK
 
Vodafone
Vodafone Vodafone
Vodafone
 
Vodafone Comprehensive Strategic Management Model
Vodafone  Comprehensive Strategic Management ModelVodafone  Comprehensive Strategic Management Model
Vodafone Comprehensive Strategic Management Model
 
Vodafone
VodafoneVodafone
Vodafone
 
Telecom industry analysis
Telecom industry analysisTelecom industry analysis
Telecom industry analysis
 
Vodafone swot analysis
Vodafone swot analysisVodafone swot analysis
Vodafone swot analysis
 

Viewers also liked

Customer satisfaction at vodafone
Customer satisfaction at vodafoneCustomer satisfaction at vodafone
Customer satisfaction at vodafoneKaushal Hirapara
 
VODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPMVODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPMKrishna Mishra
 
My project report (vodafone)
My project report (vodafone)My project report (vodafone)
My project report (vodafone)Prasad Nair
 
Study on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project reportStudy on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project reportBabasab Patil
 
A study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship managementA study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship managementalakunte
 
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTELSTUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTELAshish Gupta
 
mba project on vodafone
mba project on vodafonemba project on vodafone
mba project on vodafoneProjects Kart
 
A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...Projects Kart
 
Ankur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood filmAnkur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood filmSYED SOHAIL
 
Overview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaignOverview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaignSYED SOHAIL
 
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILLSummary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILLSYED SOHAIL
 
Projekt za anglicky
Projekt za anglickyProjekt za anglicky
Projekt za anglickyEveOfTales
 
พระสีวลี
พระสีวลีพระสีวลี
พระสีวลีkannika2264
 
Circular 019
Circular 019Circular 019
Circular 019hecsoler1
 
NTAds Overview
NTAds OverviewNTAds Overview
NTAds OverviewNTWeb
 
Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014Vendemore [A Bisnode Company]
 
Use this one for presentation.keynote
Use this one for presentation.keynoteUse this one for presentation.keynote
Use this one for presentation.keynoteegb123
 
Measurement ppt
Measurement pptMeasurement ppt
Measurement pptcmpayne43
 

Viewers also liked (20)

Customer satisfaction at vodafone
Customer satisfaction at vodafoneCustomer satisfaction at vodafone
Customer satisfaction at vodafone
 
VODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPMVODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPM
 
My project report (vodafone)
My project report (vodafone)My project report (vodafone)
My project report (vodafone)
 
Study on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project reportStudy on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project report
 
A study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship managementA study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship management
 
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTELSTUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
 
mba project on vodafone
mba project on vodafonemba project on vodafone
mba project on vodafone
 
A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...
 
Ankur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood filmAnkur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood film
 
Overview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaignOverview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaign
 
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILLSummary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
 
Projekt za anglicky
Projekt za anglickyProjekt za anglicky
Projekt za anglicky
 
พระสีวลี
พระสีวลีพระสีวลี
พระสีวลี
 
Circular 019
Circular 019Circular 019
Circular 019
 
NTAds Overview
NTAds OverviewNTAds Overview
NTAds Overview
 
Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014
 
Use this one for presentation.keynote
Use this one for presentation.keynoteUse this one for presentation.keynote
Use this one for presentation.keynote
 
Els filòsofs
Els filòsofsEls filòsofs
Els filòsofs
 
Cricket app
Cricket appCricket app
Cricket app
 
Measurement ppt
Measurement pptMeasurement ppt
Measurement ppt
 

Similar to Vodafone Customer Satisfaction Survey

Reliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot cityReliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot citychothaniabhay
 
Vodafone Ghana Reputation Study.
Vodafone Ghana  Reputation Study.Vodafone Ghana  Reputation Study.
Vodafone Ghana Reputation Study.Nnanna Daniel II
 
watten reserach why its sale decline
watten reserach why its sale declinewatten reserach why its sale decline
watten reserach why its sale declineWahab Yunus
 
Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...Dipti Ranjan Bhoi
 
Vodafone rural penetration_project
Vodafone rural penetration_projectVodafone rural penetration_project
Vodafone rural penetration_projecthussain bohra
 
Ankush Project report clg
Ankush Project report clgAnkush Project report clg
Ankush Project report clgAnkush Sinha
 
Project On Data Card
Project On Data CardProject On Data Card
Project On Data Cardmonu kumar
 
9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptxmahendra naidu
 
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...Janak Secktoo
 
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...DEEPAK J
 
Making agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centreMaking agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centreVizolution
 
How to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fansHow to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fansPolcode
 
Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience BSP Media Group
 
Group07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptxGroup07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptxCHANCHALPRIYA1
 
The Rise of Enterprise Mobility
The Rise of Enterprise MobilityThe Rise of Enterprise Mobility
The Rise of Enterprise MobilityICFAIEDGE
 
Service marketing Of Vodafone
Service marketing Of VodafoneService marketing Of Vodafone
Service marketing Of Vodafonesakshi singh
 
Digital Transformation Map
Digital Transformation MapDigital Transformation Map
Digital Transformation Maposcarallejandro
 

Similar to Vodafone Customer Satisfaction Survey (20)

Reliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot cityReliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot city
 
Vodafone Ghana Reputation Study.
Vodafone Ghana  Reputation Study.Vodafone Ghana  Reputation Study.
Vodafone Ghana Reputation Study.
 
watten reserach why its sale decline
watten reserach why its sale declinewatten reserach why its sale decline
watten reserach why its sale decline
 
Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...
 
Vodafone rural penetration_project
Vodafone rural penetration_projectVodafone rural penetration_project
Vodafone rural penetration_project
 
Techbridge Deck
Techbridge DeckTechbridge Deck
Techbridge Deck
 
Ankush Project report clg
Ankush Project report clgAnkush Project report clg
Ankush Project report clg
 
Telecom market research
Telecom market researchTelecom market research
Telecom market research
 
Project On Data Card
Project On Data CardProject On Data Card
Project On Data Card
 
9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx
 
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
 
Programmatic Marketing Part 3 of 3
Programmatic Marketing Part 3 of 3Programmatic Marketing Part 3 of 3
Programmatic Marketing Part 3 of 3
 
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
 
Making agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centreMaking agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centre
 
How to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fansHow to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fans
 
Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience
 
Group07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptxGroup07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptx
 
The Rise of Enterprise Mobility
The Rise of Enterprise MobilityThe Rise of Enterprise Mobility
The Rise of Enterprise Mobility
 
Service marketing Of Vodafone
Service marketing Of VodafoneService marketing Of Vodafone
Service marketing Of Vodafone
 
Digital Transformation Map
Digital Transformation MapDigital Transformation Map
Digital Transformation Map
 

Recently uploaded

Philosophy of Education and Educational Philosophy
Philosophy of Education  and Educational PhilosophyPhilosophy of Education  and Educational Philosophy
Philosophy of Education and Educational PhilosophyShuvankar Madhu
 
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRADUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRATanmoy Mishra
 
How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17Celine George
 
General views of Histopathology and step
General views of Histopathology and stepGeneral views of Histopathology and step
General views of Histopathology and stepobaje godwin sunday
 
How to Solve Singleton Error in the Odoo 17
How to Solve Singleton Error in the  Odoo 17How to Solve Singleton Error in the  Odoo 17
How to Solve Singleton Error in the Odoo 17Celine George
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17Celine George
 
The Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George WellsThe Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George WellsEugene Lysak
 
How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17Celine George
 
The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice documentXsasf Sfdfasd
 
Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.EnglishCEIPdeSigeiro
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphNetziValdelomar1
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...CaraSkikne1
 
What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?TechSoup
 
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxPISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxEduSkills OECD
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE
 
AUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptxAUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptxiammrhaywood
 
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...Nguyen Thanh Tu Collection
 
Prescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptxPrescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptxraviapr7
 
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptxPractical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptxKatherine Villaluna
 

Recently uploaded (20)

Philosophy of Education and Educational Philosophy
Philosophy of Education  and Educational PhilosophyPhilosophy of Education  and Educational Philosophy
Philosophy of Education and Educational Philosophy
 
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRADUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
 
How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17
 
General views of Histopathology and step
General views of Histopathology and stepGeneral views of Histopathology and step
General views of Histopathology and step
 
How to Solve Singleton Error in the Odoo 17
How to Solve Singleton Error in the  Odoo 17How to Solve Singleton Error in the  Odoo 17
How to Solve Singleton Error in the Odoo 17
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17
 
The Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George WellsThe Stolen Bacillus by Herbert George Wells
The Stolen Bacillus by Herbert George Wells
 
How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17
 
The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice document
 
Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a Paragraph
 
Prelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quizPrelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quiz
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...
 
What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?
 
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxPISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024
 
AUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptxAUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptx
 
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
 
Prescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptxPrescribed medication order and communication skills.pptx
Prescribed medication order and communication skills.pptx
 
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptxPractical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptx
 

Vodafone Customer Satisfaction Survey

  • 1. SURVEY ON VODAFONE CUSTOMER SATISFACTION By: SYED.SOHAIL Roll No: 87 Section: C To: FIRDAUS KHAN Associate Professor- Economics & Finance
  • 2. Objectives:  To know the level of satisfaction of customers towards Vodafone.  To know their expectations while using Vodafone network  To study and know their opinion about Vodafone Sample: Number of people the survey is conducted is 25.
  • 5. Difficulties Faced •Lack of time as the survey has to be completed within the given period. •No good response
  • 6. Recommendation:  Availability  Service  Free data download facility for first time users Features to match with 3G Tie up with laptop and Desktop
  • 7. Vodafone with the help of its correct marketing strategy & quality products & services at an affordable price is one of the world’s leading telecom companies with the customer base of over 250 million & the future plans & policies of Vodafone will help the company to achieve its target of adding 500 million by the end of 2020 Conclusion:
  • 8. Bibliography: SOURCES OF INFORMATION  Internet: www.google.com www.vodafone.co.uk www.vodafoneimages.com www.wikipedia.com Customers report