4. People can hear four times faster than others can talk, which gives a skilled listener time to sort matters
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6. “We were given two ears but only one mouth. This is because God knew that listening was twice as hard as talking.” unknown
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14. If you really want to listen, you will act like a good listener. Good listeners are like good catchers because they give their speakers a target and then move that target to capture the information that is being sent.