Scaling Digital Learning for SME Clusters
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4th Research Forum on Small and Medium Sized Enterprises, Chur, Switzerland, February 9-10, 2015 Ralf Klamma & Tobias Ley RWTH Aachen University, Germany & Tallinn University, Estonia klamma@dbis.rwth-aachen.de & tley@tlu.ee
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Scaling Digital Learning for SME Clusters
- 1. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Learning Layers Scaling up Technologies for Informal Learning in SME Clusters Scaling up digital learning support for smart workforce development in clusters of innovation driven SMEs in the North-German construction industry 4th Research Forum on Small and Medium Sized Enterprises, Chur, Switzerland, February 9-‐10, 2015 1 Ralf Klamma & Tobias Ley RWTH Aachen University, Germany & Tallinn University, Estonia klamma@dbis.rwth-‐aachen.de & tley@tlu.ee
- 2. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Agenda Informal Learning Scaling Meaning Scaling Technology Conclusions & Outlook
- 3. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Transformation of Construction Industry • From a brick-‐and-‐mortar business into a knowledge industry – New tools & regulaYons in construcYon • Heavy physical work is becoming obsolete • Wages and regulaYons are pressing hard on compeYYon • Increasing lifelong learning and training needs – New (digital) technologies • Mobile smart phones & co. • Home AutomaYon • Smart Grid • Sustainable construcYon
- 4. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Examples: NNZB & BauABC 4 h"p://youtu.be/I8GWRJ5nk9U
- 5. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu The Dilemma of Informal Learning at the Workplace • Technologies for Workplace Learning follow tradiYonal training models – Based on direct instrucYon, courses and transfer of face-‐to-‐face interacYon to onscreen interacYon [Kraiger 2008] – Scales through reliance on standardized materials • However, most learning (esp. in SMEs) is informal – Connected to work pracYces, mulY-‐ episodic, just-‐in Yme [Hart 2011, Kooken 2009] – Passing on of skills between experienced workers [A"well & Baumgartl 2011] – Does not scale well beyond immediate context highly effecYve individualized contextualized moYvaYng does not scale not persistent few benefit expensive 5
- 6. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu EU FP7 Learning Layers Project - Scaling Informal Learning 6
- 7. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Straw Building How To X3-‐PVQ X3-‐PJC X3-‐POZ PLC Equipment Informal Learning Scenario Explaining the use of a new construcYon technique and materials on site Making video material available on site through QR tags Use of video recording and annotaYon Further quesYons on the use of the technique connected to site Material, quesYons and best pracYces collected and discussed CollecYon transformed into instrucYonal material to enhance tradiYonal training 7
- 8. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Scaling Meaning by Peer Production • How can we scale up video tagging to support informal learning at the workplace? • ObjecYves – Mobile creaYon of videos with learning materials (physical-‐ digital world) – Tag the non-‐obvious for informal learning in communiYes (social media layer) – Scaffold meaningful learning by exploiYng semanYc tagging informaYon (social semanYc layer) h"p://learning-‐layers.eu/
- 9. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Expert Finding – Computation of Actual Knowledge • Data vector consists of – Personal data vector • Competences, skills, qualificaYon profile • Self-‐entered data – Learning data vector • Visits of learning materials • Involvement in projects – Expert data vector • Advice given • Advice received – Value = #Keywords – Date Decay – Feedback Find the most appropriate expert Data vector represents knowledge of the expert
- 10. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Knowledge-Dependent Learning Behaviour in Communities • Expert finding algorithm: Knowledge value of community sorted by keywords • Community behavior: Experts spent more Yme on the services • Experts prefers semanYc tags while amateurs uses “simple” tags frequently • Community tags: Experts use more precise tags Renzel, Cao, Lo"ko, Klamma: CollaboraMve Video AnnotaMon for MulMmedia Sharing between Experts and Amateurs, WISMA 2010, Barcelona, Spain, May 19-‐20, 2010
- 11. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Space (shared by multiple users) AchSo & SeViAnno 2.0 Web application (composed of widgets) Widget (collaborative web component) h"p://role-‐sandbox.eu/sevianno2.pi
- 12. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Layers Box – Flexible Deployment 12 A B C D E LAPPS Layers App Store
- 13. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Architecture and Layers Box
- 14. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Layers Box – Possible Scenarios • Small-‐scale Layers Box – Installer soqware (e.g., step-‐by-‐step or disk images) – Cheap commodity hardware (e.g., PC) • Medium-‐scale Layers Box – More sophisYcated server hardware (e.g., racks, blade servers) – Significant internal/external traffic – InstallaYon services and consultancy as spin-‐off opportuniYes • Hosted Layers Box – Scaling hardware and soqware provided – Hosted externally in a trusted cloud environment 14
- 15. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Layers App Store (LAPPS) • App Store as one-‐stop shop for complete Layers tool ecosystem • RESTful API exposed through Layers Adapter • OpenID Connect Single Sign-‐On • Apps data stored in Social SemanMc Services • Responsive Web Design • ImplementaYon ready 15
- 16. h"p://Learning-‐Layers.eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-‐layers.eu Conclusions & Outlook • Success of soluYons for learning at the smart workplaces depends on – Scaling of meaning • Peer producYon of videos • Scaffolding learning by collaboraYve annotaYon as sense-‐making – Scaling of technology • From cloud-‐based hosYng towards Layers boxes • App stores & digital tool ecosytems • Commercial exploitaYon friendly open source approach • Workshops and Webinars available for our soluYons. Please contact us! 16