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PERCEIVED PERFORMANCE

The Wind In Your Hair
Kyle Peatt
senior designer
at mobify
@kpeatt
Designers

don’t care about
performance.
Be honest with yourself.
We’ll just leave it to
the engineers.
They know best, anyways.
Designers

should care about
performance.
You knew this was coming.
Performance is a
feature
We’ve got a problem.
Your users don’t care.
Really, they don’t.
That’s Perceived
Performance.
warning!
What can we do?
Performance is…
relative.
experiential.
ongoing.
Performance is
relative
performance is relative

That makes sense.
…I think.
performance is relative

There’s more to it.
Not letting you off that easy.
performance is relative

The more we use
things, the more we
get used to things.
Like iOS 7.
performance is relative

We’re not alone.
The web isn’t an excuse.
performance is relative

Oh, bother.
Everyone likes Winnie the Pooh.
performance is relative

Don’t worry.
Be mildly more happy.
performance is relative

Wait, this is awesome.
Be exuberant.
performance is relative

Leave it to us.
Job security, my friends.
performance is relative

“Essentially instant.”
I love this part.
performance is relative

We can fix the
relativity problem.
Good news, everyone.
performance is relative

100
milliseconds

Essentially Instant™
http://www.nngroup.com/articles/response-times-3-important-limits/
performance is relative

one
second

A bit of a wait…
http://www.nngroup.com/articles/response-times-3-important-limits/
performance is relative

10
seconds

Never ever. Bad. Don’t. Stop it.
http://www.nngroup.com/articles/response-times-3-important-limits/
performance is relative

We can fix the
relativity problem.
This is not the same slide as before.
performance is relative

Allen Pike
@apike
performance is relative

around

16
milliseconds

Like butter.
http://www.allenpike.com/2011/providing-joy-at-60-fps/
performance is relative

under

100
milliseconds

Lower is better.
http://www.allenpike.com/2011/providing-joy-at-60-fps/
performance is relative

under

one
second

Give them a break.
http://www.allenpike.com/2011/providing-joy-at-60-fps/
performance is relative

over

one
second

Waiting is death.
http://www.allenpike.com/2011/providing-joy-at-60-fps/
performance is relative

We can fix the
relativity problem.
Again, not the same slide. #different
Performance is
experiential
performance is experiential

It’s about the feel.
It’s all in the hips.
performance is experiential
performance is experiential

Which car

sounds faster?
Please don’t get this wrong.
performance is experiential

It was the second one.
I hope that worked.
performance is experiential

Just fake it.
performance is experiential

Don’t make it worse.
We do some crazy stuff sometimes.
performance is experiential

No spinners.
These things are user kryptonite.
performance is experiential

Spinners

are bad.
http://www.lukew.com/ff/entry.asp?1797
performance is experiential

Don’t focus

on the wait.
Seems simple but we often forget.
performance is experiential

How to avoid the
dreaded spinner.
Pay attention.
performance is experiential
performance is experiential
performance is experiential
performance is experiential

We don’t have

to be honest.
Lying will get you everywhere.
performance is experiential

Be Active.
While staring at your phone.
Performance is
ongoing
performance is ONGOING

Consider everything.
It all matters.
performance is ONGOING

Learn to care.
Your heart will grow three sizes.
performance is ONGOING

Convince your

team to care.
Cardiomegaly for everyone!
performance is ONGOING

Learn from others.
You’re not lazy, you’re clever.
performance is ONGOING

www.topcoat.io
performance is ONGOING

www.github.com/h5bp/effeckt.css
performance is ONGOING

Don’t just use them.
Be more than clever.
performance is ONGOING

You gotta buy in.
Stop all the downloading.
performance is ONGOING

Be good to the user.
The user is your friend.
performance is ONGOING

Don’t stop caring
about optimization.
This is end game stuff.
Performance is
relative
experiential
ongoing
Performance is
perceptual

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Perceived Performance — The Wind In Your Hair