3. Product
A one-stop shop for
home furniture and
essentials
Rubber wood, fabric cushions, solid
wood frame, removable covers,
knockdown construction, different types
of finish
4. An end-to-end
solution for home
designing and
interiors
200 + designers, trained contractors,
build services – from flooring & tiling to
plumbing to painting to electrical
installments
5. Place
• Present in 18 cities - 7 stores in Mumbai
• Detailed interior displays on the store floor
• Mock-ups of living spaces with products
6. Price
Rs. 37, 500 ($707)
Rs. 1, 19, 999
($2264)
Rs. 29, 999 ($566)
HIGH
MEDIUM
LOW
13. Product
• Whatever you want, they will build it.
– Any furniture, any size, any design
• Also handle other things like remodeling, tiling, etc
14. Place
• The carpenters don’t really have a
“store”.
• The carpenters come to the client’s
house to talk.
• Then, potential clients are taken to
the house of another client to see
finished work.
• Choose designs from books and
customize them, constantly discuss.
• Everything is built on-site at the
client’s house.
15. Price
• An initial quotation is provided
based on a discussion with the
client about what he or she wants
• Negotiate and renegotiate
• On agreement, receive advance
for materials
• Money paid in installments during
work
• Balance settled on completion
16. Promotion
• Mostly depend on word-of-mouth
publicity and past clients’
recommendations
• Future jobs from current jobs: on-
site enquiries by neighbors
• Might offer discounts on
quotations if it helps secure the
job
• No advertising or marketing
campaigns
17. Example: Work done in my house
• Door frames
• Window widening
• Water-proof doors
• Storage space
• Wash basins
• Wardrobe
• Modular kitchen
• Kitchen tiling
• Door frames
• Window widening
• Water-proof doors
• Storage space
• Wash basins
• Wardrobe
• Modular kitchen
• Kitchen tiling
Recommended by my UncleRecommended by my Uncle
My dad visited a client’s houseMy dad visited a client’s house
Designs based on books and discussionsDesigns based on books and discussions
One month to completeOne month to complete
Negotiated to 5 lakhs
($9500)
Negotiated to 5 lakhs
($9500)
Quoted an amountQuoted an amount
Local carpenterLocal carpenter
18. Retailers v/s Carpenters
Retailers
• National presence, more
customers
• Brand-centric model
• Company has more control
• Can be hassle-free
• Can furnish almost immediately
• What you see is pretty much
what you get
• Have the money to invest in
marketing and advertising
• Takes more time and effort
Carpenters
• Local business, limited number of
customers
• Customer-centric model
• Customer has most control
• Involves a lot of haggling
• Takes time
• What you get might not be what
you saw
• No budget for any kind of
marketing at all, w-o-m
• Convenient, they come to you