A human resource department's prior function is to train. The major challenge for any of the best teacher is to understand the dynamics of the group to which he/she teaches. Being the best trainer doesn't solve students needs or deeds. Being 'their' best trainer solves evrything!

2. Topics :
Special features/Key challenges
Functional behaviour in training group.
Dysfunctional behaviour in training group.
Types of participants.
Stages of Development of Training group.

3. SPECIAL FEAUTURES/KEY CHALLENGES
 Diversity – age, qualification &
experience
 Elements of group environment –
relationships, nature of
interaction, level of motivation.
 Leadership – Initially
Trainer, later dominant
individual.
 Behavioural patterns and values.
 Element of compulsory
participation.
 Change of role and behaviour –
training programme.
 Participants with personal

4. FUNCTIONAL BEHAVIOUR IN
TRAINING GROUP
Feedback
Interventions
Assisting
Support and
encouragement
Discipline
Group Harmony
Assignments and
projects

5. DYSFUNCTIONAL BEHAVIOUR IN
TRAINING GROUP
I.









Dysfunctional behaviour
during training activity:
Arguments
Interrupt with questions
Dominating the discussion
Resisting active participation.
Embarrassing or arrogance
Clowning
Being pre-occupied
Missing sessions
Mismanagement of time

6. II. Undermining the group
process or environment:
 Manipulating – personal
agenda
 Promoting disagreements
 Creating opinion in group
against trainer/programme
 Non participation
 Refusing to respond to
exigencies.

7. III. Strategy to deal dysfunctional behaviour:
 Correct and objective perception of
dysfunctional behaviour.
 Act only after identifying.
 General reminder
 Informal chat
 Express concern

8. TYPES OF PARTICIPANTS
 Learner – personal & professional development,
intrinsic motivation
 Self-seeker – personal agenda, recognition, manipulate.
 Detached or disinterested
 Socialiser – new relationships & interpersonal skills
 Critic or Fault-finder
 Know-all – not accept the need
 Hesitant or shy – low self esteem
 Monopolist or dominator

9. STAGES OF DEVELOPMENT OF
TRAINING GROUP
PRELIMINARY
DEVELOPMENT
CONCLUDING
• Acquainting
• Bartering
• Consolidation or cohesion
• Dynamic
• End
• Finale