Content marketing can be an effective way to connect with customers and prospects – not just through social media, but through all channels. During this presentation we discussed how:
• Social media and content marketing impact customer perceptions and buying behavior,
• To use content marketing to support your marketing goals
• To manage an ongoing strategy
And why content marketing is, in fact, not new.
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Product vs content marketing
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Product vs content marketing
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Product vs content marketing
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Product vs content marketing
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Content marketing
What is Content Marketing? The Content Marketing Institute
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Content marketing and social media
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http://www.marketingcharts.com/wp/online/friends-social-media-posts-impact-purchase-decisions-41594/attachment/ibm-social-influence-purchase-behaviors-mar2014/
Friends’ post/pins about purchases
Friends’ post/pins about retailers
Content marketing and social media
12. It’s all about the content Sundin Associates
The New Social Etiquette for Capturing the Online Consumer
http://blog.ness.com/Portals/72124/docs/FS_Social_CRM_WP_042911.pdf
Social media users
purchase up to 25%
more financial products
than consumers who
don’t use it.
Content marketing and social media
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Content marketing is not new
Newsletters
Receptions & Seminars
White Papers
Testimonials
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http://www.marketingcharts.com/wp/traditional/us-consumers-biggest-purchase-influencers-41717/attachment/deloitte-us-consumers-biggest-purchase-influencers-apr2014/
86% Recommendations
71% Television
68% Social Media
Content marketing is not new
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Know your customer
Interests
Concerns
Questions
Values
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Know your customer
Industry News
Refinancing
Decorating & Design
Home Improvement
Home Buying
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Select your channels
W
W
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Select your channels
Audience
Focus
Interest/Expertise
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Define your content
Leveraged
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Define your content
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Define your content
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Define your content
Curated
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Define your content
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Define your content
Original
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Define your content
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Define your content
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Define your content
Product
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Define your content
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Define your content
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Define your content
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Pulling it together
LeveragedCurated
Original
Product
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Defining success
Opens
Clicks
Shares
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Defining success
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Defining success
35. It’s all about the content Sundin Associates
Ashland (01721), Dover (02030),
Natick (01760), Sherborn (01770),
Wellesley (02482), Wellesley Hills (02481)
Age: 18 and older
42,000
Interests: Bicycle, Cyclo-cross,
Road bicycle racing, Mountain biking,
Mountain bike, or Triathlons
Giro d'Italia, Vuelta a España, Tour de France,
4,200
Defining success
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Defining success
Impressions
Clicks
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Defining success
Shares
Comments
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Keeping up
Marketing
Business
Retail
Executive
Compliance
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Keeping up
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Curated Product Original
Curated Leveraged
Original Product Curated
Leveraged Product
Curated Product
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Know your customer
Choose your channels
Plan your content
Review your results