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CityHub 
PEOPLE are CITY 
LetMeDoBiz
People attitudes to public services 
 Public services is poorly managed and will never really improve 
 We urgently need...
CityHub – People Are City 
 Improved, simplified and prompt 
communication between citizens and public 
service (2-Way-Co...
CityHub
How? 
• Citizens detect and report communal problems 
(comunicating the problem) 
• Report is automaticly assigned to comm...
Pilot - City of Osijek 
• Active module for reporting communal problems
Pilot City of Osijek 
• Before integration 
2 to 6 calls per month (garbage, broken benches, defective 
lighting etc...) ...
After integration 
800 
700 
600 
500 
400 
300 
200 
100 
0 
1 2 3 4 5 
Reported problems 
Delegated 
Deleyed 
Solved
Modules 
Communal service 
 Public Transportation 
 City Pass (QR Code Integration via Paymeny Gateway) 
 City Light (...
Apps for Communal Service Competition 
App name 
Feature 
CityHub FixMyStreet SeeClickFix Improve My City 
Mobile     ...
Market potential 
• Croatia 
 Osijek – Integrated CityHub 
 letter of Intent from folowing cities: Našice, Beli Manastir...
CityHub – People Are City 
BetaWare Ltd. – Lunching 
 Founded in May 2012. 
 13 Employees 
 50+ finalised projects 
L...
Krunoslav Ris 
BetaWare d.o.o. 
krunoslav.ris@betaware.hr 
www.betaware.hr 
Dejan Bešir 
LetMeDo d.o.o. 
Dejan.besir@ledme...
CityHub
CityHub
CityHub
CityHub
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- Public services is poorly managed and will never really improve
- We urgently need to improve the quality of public services
- I will only believe that public services are improving if I see it with my own eyes
- Low levels of trust among the public – in respect of public service, managers and politicians
- Low level of the information received about public services
- The public wants public services to be oriented to people’s needs as service consumers
- The public remains committed to a number of basic values – universality, equity and accountability – that it wants to underpin public service provision.

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CityHub

  1. 1. CityHub PEOPLE are CITY LetMeDoBiz
  2. 2. People attitudes to public services  Public services is poorly managed and will never really improve  We urgently need to improve the quality of public services  I will only believe that public services are improving if I see it with my own eyes  Low levels of trust among the public – in respect of public service, managers and politicians  Low level of the information received about public services  The public wants public services to be oriented to people’s needs as service consumers  The public remains committed to a number of basic values – universality, equity and accountability – that it wants to underpin public service provision.
  3. 3. CityHub – People Are City  Improved, simplified and prompt communication between citizens and public service (2-Way-Communication)  Increased transparency of public service  Optimised work of municipal officials (up to 80%)
  4. 4. CityHub
  5. 5. How? • Citizens detect and report communal problems (comunicating the problem) • Report is automaticly assigned to communal officials in real time • Information is reported back to citizens reagrding the current status of the problem (2-way-communication) • Speeding up problem resolution • Increased productivity of city administration
  6. 6. Pilot - City of Osijek • Active module for reporting communal problems
  7. 7. Pilot City of Osijek • Before integration 2 to 6 calls per month (garbage, broken benches, defective lighting etc...) 80% of time municipal officials are out of office e.g. 8 officials, 5 per city block, 109.000 citizens • After integration 700 problems reported 330 solved 200 delegated to other public (City) companies 170 delayed but citizens were notified
  8. 8. After integration 800 700 600 500 400 300 200 100 0 1 2 3 4 5 Reported problems Delegated Deleyed Solved
  9. 9. Modules Communal service  Public Transportation  City Pass (QR Code Integration via Paymeny Gateway)  City Light (With HardWare Component)  Culture (Cineams, Theathers)  Sport Facilities reservation  City Health (testing allergen, pollen, ragweed ...)  Point of Interest - POI
  10. 10. Apps for Communal Service Competition App name Feature CityHub FixMyStreet SeeClickFix Improve My City Mobile     Web     Modular  – – – 2 Way Communication  – – – Work Hours optimisation  – – – Task adding (to specific  – – – Communal Officers via Geo Location) Cloud based     Fast deployment  – – – One app for every city  – – – Geo Configuration (changing app settings depending in which City  – – – you are) Fast login (Facebook, Google+, Anonnymouse)  – – – Voting for problems (prioritising)  – – –
  11. 11. Market potential • Croatia  Osijek – Integrated CityHub  letter of Intent from folowing cities: Našice, Beli Manastir, Varaždin, Sl. Brod, and 12 other cities (by mid 2015)  Western Europe  Germany, Austria, Switzerland and Denmark via partner Network (50+ cities by end 2015)  Southeast Europe  Seeking for partners  USA and Australia  Seeking for partners
  12. 12. CityHub – People Are City BetaWare Ltd. – Lunching  Founded in May 2012.  13 Employees  50+ finalised projects LetMeDo Ltd. – Investment  €30K seed investment
  13. 13. Krunoslav Ris BetaWare d.o.o. krunoslav.ris@betaware.hr www.betaware.hr Dejan Bešir LetMeDo d.o.o. Dejan.besir@ledmedo.biz www.letmedo.biz Slavko Gazić LetMeDo d.o.o. Slavko.gazic@ledmedo.biz www.letmedo.biz CityHub People Are City
  • perfect10resumes

    Apr. 8, 2015
  • dalibor71

    Nov. 25, 2014

- Public services is poorly managed and will never really improve - We urgently need to improve the quality of public services - I will only believe that public services are improving if I see it with my own eyes - Low levels of trust among the public – in respect of public service, managers and politicians - Low level of the information received about public services - The public wants public services to be oriented to people’s needs as service consumers - The public remains committed to a number of basic values – universality, equity and accountability – that it wants to underpin public service provision.

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