Innovation is a creative and evolving process. For enabling it you need a network of professionals with different skills, active knowledge sharing and determined goal oriented teamwork. In most cases it is not rocket science. It is about ideas, productive collaboration and continuous flow of hands-on improvements. Lumo Research, the company behind award winning enterprise collaboration and innovation solution LumoFlow, has gathered the six best practices of accelerating innovation with enterprise collaboration software. Discover the latest trends and learn in practical terms how companies and networked organizations worldwide are benefiting from online collaboration. - Sense of community - Engaging employees - Becoming co-creative - Improving productivity - Commitment to business - Next level with gaming

1.
Accelerating
Innovation
with
Enterprise
Collaboration
Software
Innovation
is
a
creative
and
evolving
process.
For
enabling
it
you
need
a
network
of
professionals
with
different
skills,
active
knowledge
sharing
and
determined
goal
oriented
teamwork.
In
most
cases
it
is
not
rocket
science.
It
is
about
ideas,
productive
collaboration
and
continuous
flow
of
hands-­‐on
improvements.
Lumo
Research,
the
company
behind
award
winning
enterprise
collaboration
and
innovation
solution
LumoFlow,
has
gathered
the
six
best
practices
of
accelerating
innovation
with
enterprise
collaboration
software.
Discover
the
latest
trends
and
learn
in
practical
terms
how
companies
and
networked
organizations
worldwide
are
benefiting
from
online
collaboration.
©
Copyright
2012
Lumo
Research
Ltd
-­‐
www.lumoflow.com
1

2. SENSE
OF
COMMUNITY
“ One positive sign of
an effective working
Organizations
are
getting
more
global,
distributed
and
network-­‐oriented.
At
community is humor. ”
the
same
time
providing
a
sense
of
community,
a
feeling
of
being
a
discussion
people
have
significantly
member
of
something
larger
on
a
bigger
risk
to
start
arguing
compared
mission,
is
getting
more
challenging.
to
face-­‐to-­‐face
collaboration.
Only
one
Especially
in
cross-­‐organizational
misunderstood
message
and
a
projects
the
driving
team
spirit
and
promising
idea
is
pushed
down.
flow
is
often
not
as
high
as
it
should
In
virtual
teams
people
don’t
have
be.
the
luxury
of
seeing
each
other
all
the
Sense
of
community
cannot
be
time.
How
can
they
succeed
without
enabled
only
with
the
strategic
visions
major
conflicts?
Proper
online
or
improvements
in
human
resource
collaboration
solutions
provide
great
management.
For
individuals
the
variety
of
tools
for
different
types
of
challenge
is
much
closer
to
everyday
interactions.
Social
feeds
keep
people
activities,
such
as
sharing
a
passion
aware
of
activities
close
to
them.
towards
daily
work
or
feeling
Instant
messaging
gives
possibility
to
succeeding
together.
How
can
ask
questions
informally
and
response
information
technology
help
if
something
doesn’t
feel
right.
companies
to
overcome
these
issues?
Transparency
allows
everyone
to
Participant’s
personal
investment
in
participate
or
just
follow
what
others
work
depends
very
much
on
how
committed
he
or
she
is
to
the
team
or
community.
In
cross-­‐
organizational
collaboration
there
is
often
no
clear
connection
to
other
team
members
through
shared
history
or
social
events.
Creating
a
proper
connection
requires
a
lot
of
social
interactions
and
communication
on
many
levels.
A
kick-­‐off
event
is
always
effective,
but
what
happens
between
the
events
and
meetings?
One
positive
sign
of
an
effective
working
community
is
humor.
Quick
phrases,
slogans
and
shared
symbols
are
coming
out
while
working
together
under
a
healthy
pressure.
Humor
is
not
only
about
jokes
but
also
about
how
people
speak
are
doing.
Smileys,
thumbing
and
many
to
each
other.
We
send
emotional
other
simple
“virtual
gestures”
provide
signals
all
the
time
with
our
faces
and
quick
ways
to
show
emotions.
gestures.
That
is
why
in
the
written
2

3. If
collaboration
tools
support
our
“ After the first
natural
way
of
working
together,
the
possibility
of
creating
a
strong
sense
of
excitement people get
community
has
a
good
foundation.
easily bored and the
With
an
effective
community
it’s
easier
world goes on ”
to
start
creating
new
innovations
and
business
opportunities.
Actually,
some
Modern
social
media
platforms
studies
have
shown
that
a
virtual
team
encourage
people
to
connect
and
can
be
more
effective
than
a
share
information
very
actively
at
the
traditional
team
if
on
top
of
everything
beginning.
Connecting
people
is
else
the
humor
and
small
social
important,
but
there
are
still
many
interactions
are
well
supported.
other
challenges
to
be
counted.
Quite
soon
people
may
realize
that
nothing
ENGAGING
EMPLOYEES
really
changed.
Only
the
humorous
email
messages
and
coffee
table
Creating
an
online
community
doesn’t
discussions
have
been
boosted
with
take
months
anymore.
Large
social
feeds.
After
the
first
excitement
corporations
have
connected
people
get
bored
and
the
world
goes
thousands
of
employees
just
within
a
on
as
usual.
Question
is
not
about
few
days
from
the
initial
technical
committing
your
employees
to
use
implementation.
The
question
is
how
social
tools
but
engaging
them
to
much
does
this
type
of
community
manage
their
work
more
effectively
actually
improve
the
company’s
with
carefully
selected
tools.
performance.
One
thing
is
for
sure,
if
If
the
tool
doesn’t
solve
significant
problems
in
everyday
work
it’s
too
easy
for
users
to
become
passive
and
stop
following
the
social
messaging.
And
it
is
a
self-­‐feeding
phenomenon.
A
brand
new
social
media
platform
is
dead
or
used
to
the
wrong
purpose
before
you
know
it.
This
has
made
many
decision
makers
think
critically
about
social
media
in
enterprises
overall.
There
is
a
need
for
large
the
system
that
is
meant
to
support
social
networks
in
enterprises,
but
the
community
is
not
used
it
cannot
when
you
think
about
your
help
you.
It
is
important
to
assure
that
organization’s
goals
it’s
not
an
people
are
engaged
to
use
the
solution
absolute
value
itself.
What
is
the
to
the
purpose
that
it
was
supposed
to
problem
to
be
solved
then?
fulfill.
©
Copyright
2012
Lumo
Research
Ltd
-­‐
www.lumoflow.com
3

4. To
create
sustainable
value
for
both
company
and
employees
we
should
“ Google has already lost
look
more
into
everyday
work.
All
big
a lot of search queries to
changes
start
with
the
small
steps.
Facebook, because
Achieving
targets
begins
by
removing
people prefer asking
obstacles,
or
more
practically
speaking,
user’s
frustrations
in
daily
activities.
from their friends ”
This
is
the
key
to
engagement
as
well.
Obstacles
are
usually
the
most
obvious
and
self-­‐evident
ones.
You
don’t
have
faster
than
surfing
through
the
endless
to
be
a
scientist
to
understand
how
we
search
results.
Above
all,
people
trust
spend
easily
most
of
our
day
using
their
friends
more
than
anonymous
search
engines,
browsing
document
web
pages.
This
same
phenomenon
is
folders,
finding
the
right
person
or
just
now
also
happening
in
enterprises
as
thinking
where
to
search
next.
Missing
well.
information
is
truly
one
of
the
biggest
frustrations
in
our
work;
it
has
been
BECOMING
CO-­‐CREATIVE
shown
in
many
research
studies
as
well
as
in
practical
situations.
Sharing
ideas
and
transforming
them
With
social
tools
you
can
quickly
constantly
into
new
innovations
share
your
question
and
see
if
anyone
together
with
network
of
varied
can
help
you.
Usually
there
is
always
stakeholders
is
often
referred
as
co-­‐
someone
who
knows
more.
And
if
this
creation.
In
other
words
it’s
about
someone
doesn’t
know
the
answer,
he
being
creative
together
across
might
know
where
to
search
next.
boundaries.
But
creativity
doesn’t
come
out
by
forcing.
Instead
of
spending
time
on
seeking
and
managing
new
innovations,
organizations
should
lower
the
barriers
to
let
the
new
innovations
grow
from
the
business
that
that
they
do
every
day.
That
is
why
co-­‐
creation
is
not
a
platform
or
a
process.
It’s
more
about
a
flow
and
well-­‐organized
ways
of
working
together.
In
the
book
“Power
of
Google
has
already
lost
a
lot
of
search
the
Co-­‐Creation”,
the
creators
of
the
queries
to
Facebook,
because
people
co-­‐creation
framework
Venkat
prefer
asking
from
their
friends
where
Ramaswamy
and
Francis
Goulliart
to
eat
on
Friday
night
or
what
are
explain
that
to
become
a
co-­‐creative
company
change
must
start
from
currently
the
best
shopping
places
in
Berlin.
Asking
from
friends
is
much
inside.
First
steps
are
taken
with
employees
within
the
organization
4

5. environment
for
managing
the
innovation
processes
and
daily
work.
Every
company
has
their
own
obstacles,
such
as
lack
of
proper
communication,
bureaucracy
or
difficult-­‐to-­‐
use
IT
systems.
These
among
many
other
issues
easily
kill
the
flow.
Collaboration
solution
that
supports
connecting
people,
sharing
ideas,
and
before
expanding
the
new
methods
to
working
together
must
be
easy-­‐to-­‐use
customer
or
partner
collaboration.
and
intuitive.
But
to
support
Top
executives,
business
managers
innovation,
the
solution
must
also
and
key
employees
are
full
of
ideas
provide
goal-­‐oriented
processes
for
that
they
like
to
share.
Yet
too
many
delivering
results.
times
seeds
of
new
opportunities
are
lost
in
endless
discussions,
emails
and
IMPROVING
PRODUCTIVITY
stored
PowerPoint
presentations.
Implementing
new
ideas
should
start
Social
media
services
have
been
already
when
the
flow
is
on
it’s
best,
adapted
to
enterprises
with
a
very
not
weeks
after
losing
the
edge
of
the
obvious
key
difference
compared
to
excitement.
consumer
solutions
such
as
Twitter
or
Especially
in
large
organizations
the
LinkedIn.
Instead
of
maintaining
your
problem
is
not
that
people
would
social
network
of
friends
or
colleagues,
spend
too
much
time
on
wrong
ideas.
the
objective
above
all
is
to
be
It’s
more
about
how
people
don’t
dare
productive
together.
Productivity
has
to
implement
their
visions
drawn
in
many
faces.
For
one
it
means
making
presentations.
There
are
many
reasons
more
money
with
less
resource,
for
that.
Perhaps
one
is
too
busy,
another
one
sees
it
more
from
the
another
is
afraid
of
change
and
the
perspective
of
creativity.
But
in
third
one
is
simply
avoiding
the
business
it
always
ends
up
to
serving
responsibility.
These
are
the
issues
your
customers
better
ways.
where
online
community
can
help.
When
looking
at
the
bigger
picture,
You
may
have
a
great
vision.
Instead
we
can
see
what
happens
when
of
pushing
forward
on
your
own,
why
organizational
structures
are
changing
not
to
gather
quickly
people
who
can
from
hierarchical
to
network
oriented.
help
you
to
implement
it?
It
doesn’t
Old
fashion
measurable
processes
are
have
to
be
as
formal
as
launching
a
managed
with
technology
while
people
new
project,
but
just
an
initial
act
to
get
the
right
people
interested.
First
comes
the
passion
and
then
comes
the
innovation.
“ In software solutions most
Enabling
the
constant
flow
of
co-­‐ common productivity issues
creation
requires
a
seamless
relate to poor usability. ”
©
Copyright
2012
Lumo
Research
Ltd
-­‐
www.lumoflow.com
5

6. above
processes
have
started
to
work
very
first
discussions
without
having
a
more
agile
ways.
The
question
in
this
full
day
hand-­‐over
sessions.
Everyone’s
new
agile
world
is
how
to
control
effort
and
ideas
would
be
there
to
be
productivity
on
the
long
run
if
there
found
and
the
project
could
already
are
no
exact
models
to
measure
and
plant
a
new
seed
for
next
improve
the
success
level?
opportunities.
That
is
what
we
call
a
During
last
decades
enterprises
seamless
workspace.
Unfortunately
in
have
learned
a
lot
relating
to
process
most
enterprises
IT
environment
is
not
oriented
working
methods.
Businesses
like
this.
run
on
a
network
of
processes.
It
is
a
good
basis
to
start
building
something
COMMITMENT
TO
BUSINESS
new
as
well.
After
all,
working
in
a
social
network
is
not
really
so
You
want
to
produce
supreme
service,
unstructured;
constantly
changing
make
it
better
and
let
your
customers
workflows
are
just
more
difficult
to
give
a
great
value
for
it.
All
manage.
No
matter
are
you
managing
improvements
in
your
social
your
work
with
lightweight
workflows
collaboration
environment
must
or
well
defined
processes,
the
most
support
this
basic
fact.
That
is
why
important
question
is
how
to
repeat
social
collaboration
software
should
be
the
success
and
how
to
get
rid
of
less
productive
activities.
In
software
solutions
most
common
productivity
issues
relate
to
poor
usability.
Let’s
take
an
example
of
a
seamless
work.
You
may
have
a
good
idea
growing
from
an
online
discussion.
You
want
to
add
it
quickly
to
the
meeting
agenda.
During
the
meeting
there
might
come
out
some
action
points
to
be
implemented.
From
these
action
points
grow
a
new
target
with
the
roadmap.
You
may
need
to
hook
other
people
to
work
on
it.
They
start
sharing
documents
and
commenting
the
following
activities.
By
the
time
more
employees
and
perhaps
partners
and
customers
are
getting
involved.
What
if
this
all
could
happen
in
one
tightly
connected
to
the
strategic
seamless
online
workspace?
People
business
goals
as
well.
and
information
could
be
connected
Overall
the
way
business
strategies
with
easy
navigation.
Discussions,
are
managed
and
implemented
has
ideas
and
activities
could
be
well
become
more
collaborative
and
co-­‐
connected
for
more
effective
working.
creative.
Strategies
are
not
just
fixed
When
introducing
new
people
to
the
for
the
next
five
years
at
the
time.
projects,
they
could
see
the
whole
flow
Enterprises
need
to
change
more
from
the
upcoming
deadlines
to
the
quickly
and
adapt
to
new
challenges
6

7. within
their
market.
Therefore
it’s
extremely
important
to
keep
strategic
“ Reaching the right people
goals
all
the
time
available
and
aligned
at the right time can make
with
the
lessons
learned
from
daily
a big difference. ”
activities.
Best
signals
are
received
from
the
everyday
work
you
do
with
your
Business
managers
are
working
customers.
Your
employees
may
have
across
enterprise
with
key
employees.
a
clear
message
from
the
customer
They
have
a
great
overview
across
what
is
hot
at
the
moment.
Do
you
operative
functions
and
fresh
ideas
for
want
to
kill
this
new
opportunity
by
new
business
opportunities.
They
also
saying
it’s
against
your
strategy
or
do
connect
to
executive
level
with
you
want
to
spread
the
innovation
strategic
visions.
Instead
of
sharing
across
the
organization
by
developing
ideas
once
in
a
month
in
the
formal
the
strategy
towards
customer
need?
meetings,
there
must
be
other
ways
to
Large-­‐scale
enterprise
resource
transform
ideas
quickly
into
planning
solutions
have
already
innovations
with
the
constant
support
changed
this
rapidly.
Just
think
how
of
the
members
of
steering
groups
and
the
most
successful
companies
such
as
executive
boards.
Nike
or
Seven
Eleven
manage
to
find
Ironically
work
of
the
executives
the
smallest
trends
across
the
world.
and
senior
business
managers
is
the
They
boost
these
trends
with
local
most
knowledge-­‐driven
and
network
marketing
campaigns
and
collect
the
oriented,
while
the
level
of
using
social
fruits
within
just
few
months
before
collaboration
tools
is
the
lowest.
Large
the
trend
is
shifting
to
a
new
one.
The
social
media
platforms
are
trendsetters
have
become
trend
implemented
across
enterprises
while
boosters,
allowing
consumers
to
senior
managers
still
collaborate
with
decide
what
is
in
at
the
moment.
The
emails.
sales
databases
and
product
This
fact
should
be
taken
in
account
management
must
be
very
well
when
choosing
new
social
organized
with
effective
data
mining
collaboration
tools.
Twitter-­‐style
tools
when
doing
something
like
this
solutions
provide
too
hectic
feed
of
globally.
cryptic
messages
for
people
who
are
In
social
collaboration
reaching
the
used
to
communicate
with
phone
and
right
people
at
the
right
time
can
make
email.
That’s
where
many
visionary
a
big
difference.
That’s
why
a
simple
social
media
consultants
go
wrong
transparency
can
get
an
organization
when
providing
their
ideas
to
closer
to
the
truth
as
well.
But
we
also
traditional
industries.
You
don’t
want
have
to
remember
that
constant
flow
to
buy
a
spacecraft
if
you
are
looking
of
new
information
easily
frustrates
for
a
good
car.
people.
Information
anxiety
is
a
Connecting
executives
and
growing
problem,
and
we
have
to
solve
employees
into
collaboration
that
is
it
by
using
effective
ways
to
filter
the
driven
by
strategic
goals
can
really
pay
knowledge.
In
social
collaboration
it
off.
It
allows
your
company
to
become
usually
means
filtering
the
knowledge
more
co-­‐creative
and
adaptive
in
by
the
people
whom
you
are
constantly
changing
business
connected
with.
environment.
©
Copyright
2012
Lumo
Research
Ltd
-­‐
www.lumoflow.com
7

8. “ Why enterprise software
couldn’t addict people as
games do? ”
2011
that
by
2015
more
than
half
of
organizations
that
manage
innovation
processes
would
gamify
those
processes.
Overall
this
is
not
happening
just
in
high
level
of
modern
innovation
management
systems.
Look
NEXT
LEVEL
WITH
GAMING
for
example
how
customer
relationship
management
tools
provide
different
Enterprise
might
have
a
good
social
status
symbols
and
bonuses
to
most
collaboration
ecosystem
already
successful
sales
managers.
Or
how
growing,
but
the
next
question
is
how
project
collaboration
solutions
provide
to
make
it
better?
How
to
activate
the
quick
dashboards
and
interesting
majority
of
people
who
are
still
mostly
overviews
about
the
progress
and
following
the
active
part
of
the
social
targets
in
real-­‐time.
network?
One
promising
answer
may
If
the
information
of
progress
and
come
from
less
business-­‐oriented
achieving
targets
can
be
shared
technology
solutions.
instantly
with
proper
visualization
it
World
of
Warcraft,
one
of
the
most
already
creates
some
competition
successful
gaming
platforms
and
online
between
people
and
teams.
This
is
a
communities
of
all
times,
has
millions
very
simple
but
strong
foundation
of
users.
Many
of
the
players
haven’t
from
which
the
new
platforms
can
be
seen
the
sunlight
after
getting
addicted
built
naturally
towards
more
advanced
to
the
game.
Why
enterprise
software
gaming
concepts.
couldn’t
addict
the
people
as
games
Actually,
one
of
the
biggest
do?
If
you
enjoy
your
work,
a
problems
is
that
most
of
the
collaboration
solution
can
maximize
information
systems
are
built
to
alert
if
this
pleasure
by
providing
an
active
something
goes
wrong
but
the
system
environment
where
you
want
to
stays
quiet
if
everything
is
rolling
to
a
manage
your
work
a
day
after
day
right
direction.
While
this
is
exactly
together
with
the
people
whom
can
when
the
system
should
encourage
help
you
to
succeed.
performing
even
better
on
the
right
After
all,
gaming
concepts
are
not
track.
so
new
to
us.
There
is
a
whole
industry
Effective
collaboration
solution
of
consulting
companies
providing
reacts
immediately
when
something
team
building
and
management
positive
happens.
Active
tools
can
training
events.
Many
of
these
services
enable
the
instant
feedback
and
share
use
gaming
to
improve
organization’s
success
with
other
people
who
are
performance.
Challenge
is
how
to
working
on
the
same
goals.
People
are
adapt
these
and
other
promising
social
and
we
like
to
share
our
success.
concepts
into
everyday
work.
It’s
an
excellent
motivation
factor
that
The
change
is
already
happening.
keeps
us
exceeding
our
targets
again
Gartner
predicted
at
the
beginning
of
and
again.
8

9.
LUMO
RESEARCH
Lumo
Research
Ltd
produces
award-­‐
winning
LumoFlow
online
workspaces
for
collaboration
and
innovation.
If
you
like
to
hear
more
about
what
enterprise
collaboration
software
and
accelerated
innovation
could
do
to
your
business,
please
contact
us:
Kristian
Tanninen,
Founder
and
CEO
kristian.tanninen@lumoresearch.com
Or
visit
our
website:
http://www.lumoflow.com/
©
Copyright
2012
Lumo
Research
Ltd
-­‐
www.lumoflow.com
9