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DISCLAIMER
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is
for information purposes only. Currently, the following states regulate the offer and sale of franchises:
California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon,
Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to
locate a franchise in one of these states, we will not offer you a franchise unless and until we have
complied with applicable pre-sale registration and disclosure requirements in your state. Franchise
offerings are made by Franchise Disclosure Document only.
Welcome to the Marble Slab Creamery Franchise Discovery Process. We have carefully
designed the process to allow you to evaluate our opportunity and determine if we’re a fit
to achieve your professional and personal goals. In the first section, we’ll provide you an
overview of the opportunity and process.
OVERVIEW
This section is designed to:PROCESS OVERVIEW
Provide answers to your
questions about the Marble
Slab Creamery opportunity
Address key elements for
succeeding as a franchisee
Share our vision of the brand
and franchisees
Determine if you would like
to move forward in the
process
MARBLESLAB CREAMERY
HISTORY
Since 1983, Marble Slab Creameryhas
built its reputation by specializing in
super-premium ice cream with the
finest ingredients. Originally, the
franchise was invented by chefs Penn
and LaPage, who changed the way we
enjoy frozen dessert with the ability to
create your own concoction. Their
“Frozen Slab” was the first, the original,
and soon they began franchising this
concept.
MARBLESLAB CREAMERY
HISTORY
In August of 2010, Global Franchise Group,
LLCP acquired Marble Slab Creamery. We
now have more than 350 stores
around the world.
MARBLESLAB CREAMERY
HISTORY In August 2011, Marble Slab
Creamery and MaggieMoo’s
Ice Cream
merged into
and Treatery
one concept,
increasing the Marble Slab
brand portfolio to more than
470 open stores. This merger
took the rich history and
award-winning ice cream
flavors from both brands to
create a premium and playful
experience for our customers.
Global Franchise Group is a
strategic brand management
company with a focus on
franchising. Global Franchise
Group (GFG) owns a portfolio
of franchise brands that
includes quick service
restaurant (QSR) franchise
concepts: Great American
Cookies®, MaggieMoo's®,
Marble Slab Creamery®,
Pretzelmaker®, and Hot Dog
on a Stick™.
ADVANTAGES OF
FRANCHISING WITH
MARBLESLAB CREAMERY
Because Global Franchise Group,
LLC is one of the world’s
leading brand management
companies, we understand the
importance in supporting all our
franchisees in every way possible.
This deep commitment and
passion for our brands is the
reason for building GFG
University, ensuring every
franchisee in our brand portfolio
has a level of expertise and
confidence from day one of
ownership.
ADVANTAGES OF
FRANCHISING WITH
MARBLESLAB CREAMERY
It takes hard work and
devotion to run a profitable
ice cream business, and
GFG University offers state-
of-the-art technology for
initial and on-going training,
programs and support.
ADVANTAGES OF
FRANCHISING WITH
MARBLESLAB CREAMERY
THE OPPORTUNITY
Everything we make here is fresh! In addition to our super-premium
homemade ice cream, we hand-roll and freshly bake from scratch our
signature waffle cones and brownies.
We also offer delightful nonfat
frozen yogurt treats, smoothies,
shakes and malts, sundaes, banana
splits, ice cream cakes and pies. As
for the mix-ins, we offer only the
freshest fruits, the finest nuts, the
sweetest candies and the yummiest
cookies around to satisfy the most
sophisticated palettes and the
craziest of cravings!
FRANCHISOR ROLE
Our growth strategy at Marble Slab
Creamery focuses on enhancing not only our
brand awareness, but extends to aiding
every franchisee to find the best location
possible. To that end, we have some of the
best real estate specialists that will help look
at local trends and demographics, as well as
assist you in site selection. Our store locator
assistance and layout is designed to drive
maximum traffic with minimum overhead.
Additionally, Marble Slab Creamery
continually offers new and existing owners
assistance and consultation.
Our growth strategy at Marble Slab Creamery
focuses on enhancing not only our brand
awareness, but extends to aiding every
franchisee to find the best location possible. To
that end, we have some of the best real estate
specialists that will help look at local trends and
demographics, as well as assist you in site
selection. Our store locator assistance and layout
is designed to drive maximum traffic with
minimum overhead. Additionally, Marble Slab
Creamery continually offers new and existing
owners assistance and consultation.
FRANCHISE SUPPORT
In addition to site selection and lease negotiation,
Global Franchise Group, LLC provides a vast
array of support to its franchisees.
For Instance:
Marketing support calendar of events
and ongoing brand building initiatives
The opportunity to network with
experienced peers
FRANCHISE SUPPORT
Operations training: P&L management, cost of
goods and labor controls
Periodic field representative consultations on
operations and marketing
Tips for team training on customer satisfaction and
customer loyalty
Unparalleled franchisee training and support
through GFG University
FRANCHISE SUPPORT
The opportunity to co-brand with other brands in the
Global Franchise Group, LLC portfolio at
discounted rates
Ongoing access to our expertise and materials in
the areas of: Business Development, Site Selection
and Leasing, Construction, Purchasing, Training,
Store Operations, Quality Control, Promotions,
Marketing, and Research and Development
FRANCHISE SUPPORT
Marble Slab Creamery
uses technology in a
variety of ways to
enhance our marketing
and make life easier for
our franchisees.
TECHNOLOGY
We use social media to
broaden our marketing and
reach a greater number of
potential customers.
Technology is also used to
bring repeat business to
our franchisees with email
campaigns.
In order to make your
life easier, we offer
online updates, training
sessions and webinars.
You can also use your
computer to access the
POS data for report
purposes, which you will
learn about in training.
MARKETING AND
PUBLIC RELATIONS
Marketing and Advertising is essential to
the growth of any business.
In our experience, we have found the
more you raise awareness the more
traffic is driven to your business.
Global Franchise Group is very focused
on getting exposure for all our brands. We
are able to leverage our connections and
promote brand awareness in many
sectors.
The cost to open a Marble Slab Creamery will vary
depending on the location, area, and size of the
store. Your total investment will be approximately
$293,085 to $376,135, with a typical store ranging
from 650 to 1400 square feet.
FINANCIAL REQUIREMENTS
Although it is tough to pinpoint who would be a perfect
candidate, we have found a few comparable characteristics
among some of our most successful franchisees:
Committed,
Positive
Attitude
Confident,
Ambitious, Self-
Motivated
Willing to work
for success,
complete
ongoing training
and attend brand
meetings
Passionate
about the
business,
brand and
community
GFG is here for
the support, but
you have to be
motivated to do
the work
Wants to
build a
business
rather than
create a job
FRANCHISEE
PROFILE
Financial
stability with a
net worth of at
least $250K and
$100K of that in
liquid assets
Marble Slab Creamery is known as The Freshest Ice Cream on
Earth! We are consistently ranked in Entrepreneur's “Top 500
Franchises*.” In addition to this accomplishment, we are known for:
Being chef-driven,
which is the roots of
Marble Slab Creamery,
the original ice cream
slab concept
Ingredients from
around the world—
vanilla from
Madagascar and
chocolate from
Sweden
Dairy from around the
block—local dairy will
deliver proprietary all
natural sweet cream
making this a superior
product to our
competition
Endless Mix-Ins
lends itself to many
intriguing taste
combinations
Fresh baked
waffle cones
and goods
FACTS
Mostly Female
Families with Kids
18-54 Years Old
TARGET AUDIENCE
UNIQUE DIFFERENTIATORS
Originator of the Frozen Slab Concept
Chef-Driven, Freshest Ice Cream
Dairy from the region, finest
ingredients from around the world
Research and Development Food Science
Support for new product innovations
The Franchise Disclosure Document (FDD) is a
document required by law for all franchisors to give to
potential franchisees.
We have provided this guide to outline key points
and to help you understand our brand(s), the
opportunity as a franchisee and how our relationship
together would work.
FRANCHISE DISCLOSURE DOCUMENT
We are required by law to tell you
to read the FDD carefully and rely
solely on the Franchise Agreement
when making decisions.
Download coming soon. In the
mean time, please speak to your
development manager for an
emailed or mailed version to be
sent to you.
Marble Slab Creamery has an impressive
track record of supporting successful
fundraising events. Whether it’s one of our
Premium Ice Cream Cakes Fundraisers, or a
Celebrity Scoop night, our gourmet flavor can
help your school or organization bring in
money by the scoopful.
LOCAL
FUNDRAISING
A school or organization can host
a Celebrity Scoop Night at your
store, during which you, members
of the school or organization,
and/or local celebrities are
featured as the "Celebrity
Scoopers" and actually serve our
famous homemade ice cream to
customers.
CELEBRITY
SCOOP NIGHT
Central representative on-site for support
Online Owner’s Intranet
Complete Marketing Kits
Media and public relations assistance
INITIAL/GRAND
OPENING AND
ONGOING
MARKETING
MATERIALS
Periodic promotions throughout
the year
National Marketing Fund provides
materials for these promotions
Materials sent to each store
Step-by-step toolkits for
local store marketing
provided by Marble Slab
Creamery
Toolkit will support:
- National Promotions
- Online Cake Ordering
- Fundraising
- Birthday Parties
- Much, Much More!
LOCAL STORE
MARKETING KITS
IN-STORE
PROMOTIONS
Four New
Promotions
a Year
In-Store
Promotions:
Drive Traffic and Brand
Awareness
Introduce New Products
Market Existing Products
Appropriate to the Specific
Time of Year
The website showcases
the current promotion,
as well as any contests.
WEBSITES:
CUSTOMER LOYALTY
Customers can:
Explore All Menu Offerings
Order Cakes Online
Play with fun activities,
including coloring pages
and downloads
PUBLIC RELATIONS
We work with a world-renowned agency to
increase brand awareness and drive traffic
to our locations. The agency will:
Support new product introductions
Manage celebrity endorsements
Manage special events
Work with franchisees at a local
level to help with local media
placements and product drops
SOCIAL MEDIA
We utilize Facebook, Twitter and Foursquare to
engage and interact with our customers:
Share Current Promotions
Promote Local Contests
Allows Real-Time Dialogue with
Customers
MARKETING CALENDAR
Marble Slab Creamery provides a yearly national
calendar
Franchise systems will have marketing visibility
Allows for implementation of
promotions on a local level
LAYING
THE SLAB
SITE SELECTION &
SITE CRITERIA
Movie Theatre
Cluster
Sit Down Restaurant
Book Stores
Site selection
Seeking development in
primary and secondary
markets throughout the U.S.
Downtown
Site criteria
Location Type – Lifestyle and Open Air, Entertainment Districts,
shopping areas, Airports, College Campuses, Military Bases,
Museums, Train Stations, Sporting Areas, and many more!
Median household income of $50,000
Minimum: 50,000 population within a 3-mile radius
650 - 1400 squarefeet
Preferred Co-Tenants:
TARGET VENUES
Large Lifestyle Shopping
Centers
Pedestrian Driven
Entertainment
Airports
Entertainment Complexes
Tourist Destinations
Transportation Hubs
Restaurant Clusters
Anchored shopping
destinations
A typical Traditional Store
requires between 650 and
1,400 square feet of space.
Stores care vary in size
depending on many factors.
REAL ESTATE/LEASE
ASSISTANCE
There will be an experienced real
estate professional available to help
you with the following:
Site Selection
Site Evaluation
Demographics & Market
Analysis
Letter of Intent Negotiation
Lease Renewals (ongoing)
CONSTRUCTION
ASSISTANCE
Architect – Approval and
facilitation of unit plans
Take Offs – Review and
validation of quantities from
vendors
Generate Purchase Orders –
Convert take offs to purchase
orders for franchisee to process
Store Layout – Produce one
page layout for assistance with
real estate negotiations
Vendor Relations – Manage
vendor base and establish
processes and pricing
Manuals – Maintain design and
construction manuals for all
concepts
Consultation – Assist franchisee
with project management of
build out
STORE BUILD OUT You will be assigned a
Construction Project Manager
who will work directly with you
and your general contractor on
the build out of your store.
Construction Project Managers
will complete a punch list on the
store at the completion of the
project.
You can rely on your
Construction Project
Manager to guide you through
the process.
PREFERRED VENDOR NETWORK
Since GFG has four Quick-Serve
Restaurant brands, we have a network of
preferred vendors that provide goods and
services to multiple brands.
GFG uses a collective buyer power to
lower costs across brands.
Preferred vendors will work with you
through the assistance of the
Construction Project Manager and Ops
team to ensure proper buys and on-time
openings.
TRAINING
6 days of platform (in-store) training on operational execution of business
5 days of classroom training on operations, marketing, finance, etc.
State-of-the-art training
Business and operational tools for owners
Modules Facilitated by Content Experts
Ongoing Education and Development
Engaging, Interactive, High Tech/High Touch
Brand Integrity
Business Model
Store Opening Support
Franchise Relations /
Communication
Training:
New Owner Platform
New Owner Training
Products & Initiative Roll
Outs (Webinar, Regional
Meeting)
Market Visit:
Sales
Financial Review
Quality Assessments
Business Plan
FRANCHISOR’S ROLE
Business Analysis
Mystery Shop
Compliance Audit
PRE-OPENING / ON-SITE ASSISTANCE
5 days of platform (in-store) training on operational
execution of business
4 days of classroom training on operations, marketing,
finance, etc.
New Store Opening assistance by Franchise
Business Consultant
As needed assistance with all aspects of opening by
Franchise Business Consultant, including initial
ingredients order, opening
marketing kit, etc.
FRANCHISE BUSINESS CONSULTANT
RELATIONSHIP / MENTORING
The Franchisee Business Consultant is charged with providing added
value to the franchisees’ business through providing
consultative revenue driving and cost cutting recommendations to help
improve franchise performance. The FBC has several touch points with
the franchisee, including in-store visits and off-site consultative business
reviews that consist of weekly emails and monthly phone contacts.
ANNUAL / QUARTERLY
MEETINGS
Quarterly all franchisee webinars
Franchisees can look forward to a
QSR conference every other year,
with business building workshops
facilitated by proven industry
experts
Regional training sessions
Ice Cream Champions Council
meeting three times a year
ONGOING TRAINING &
SUPPORT
Ongoing training and support is
provided by way of:
Webinar sessions
Regional train-the-trainer
sessions to meet business
needs
POS PLATFORM
Provides our
owners/operators
with access to a
number of reports
Allows for better
management of
labor, scheduling
and inventory
Provides
understanding of
sales cycles, product
mix and much more
REPORTING
The POS system
allows for direct
upload of
information to the
GFG systems.
We use this information
to assess the success of
programs and make
adjustments to improve
franchisee profitability.
This allows franchisees to haveaccess to
a wealth of information at their fingertips:
Forms
Marketing Materials
Training Materials
Communication with
Corporate
Contact with Fellow
Franchisees
Much, Much More!
INTRANET
LOCAL DAIRY
GFG will work with a dairy
provider in your area to make
and deliver the proprietary
sweet cream mix from which
all ice cream is made.
SUPPORT CENTER
/ R&D LAB
The Ice Cream brands have dedicated
Research and Development Food Science
Support focused on:
Exploring trends in the marketplace
Continually revolutionizing our offering
New product innovations and ensuring each product is taken through an
extensive process to:
- Validate operational procedures in-store along with all other day-to-day
activities
- Understand consumer demand and the products' impact on store sales
and product mix before a national launch
- A state-of-the-art Innovation Lab that provides the foundation for this innovation
NEXT STEPS
Complete the application for pre-qualification
Continue discovery discussions with your regional Development Manager
Review our Franchise Disclosure Document
Speak with franchisees for feedback about the business and gather
additional information to complete your business plan
Join us for a Meet-the-Team Day in Sandy Springs, GA
Receive approval and sign your Franchise Agreement
Thank you for completing your review of the Marble Slab Creamery Virtual
Brochure! We look forward to working with you towards joining our
franchisee team!
http://www.marbleslabfranchise.com/

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Marble Slab Creamery Franchise Brochure

  • 1.
  • 2. DISCLAIMER This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Franchise offerings are made by Franchise Disclosure Document only.
  • 3. Welcome to the Marble Slab Creamery Franchise Discovery Process. We have carefully designed the process to allow you to evaluate our opportunity and determine if we’re a fit to achieve your professional and personal goals. In the first section, we’ll provide you an overview of the opportunity and process.
  • 5. This section is designed to:PROCESS OVERVIEW Provide answers to your questions about the Marble Slab Creamery opportunity Address key elements for succeeding as a franchisee Share our vision of the brand and franchisees Determine if you would like to move forward in the process
  • 6. MARBLESLAB CREAMERY HISTORY Since 1983, Marble Slab Creameryhas built its reputation by specializing in super-premium ice cream with the finest ingredients. Originally, the franchise was invented by chefs Penn and LaPage, who changed the way we enjoy frozen dessert with the ability to create your own concoction. Their “Frozen Slab” was the first, the original, and soon they began franchising this concept.
  • 7. MARBLESLAB CREAMERY HISTORY In August of 2010, Global Franchise Group, LLCP acquired Marble Slab Creamery. We now have more than 350 stores around the world.
  • 8. MARBLESLAB CREAMERY HISTORY In August 2011, Marble Slab Creamery and MaggieMoo’s Ice Cream merged into and Treatery one concept, increasing the Marble Slab brand portfolio to more than 470 open stores. This merger took the rich history and award-winning ice cream flavors from both brands to create a premium and playful experience for our customers.
  • 9. Global Franchise Group is a strategic brand management company with a focus on franchising. Global Franchise Group (GFG) owns a portfolio of franchise brands that includes quick service restaurant (QSR) franchise concepts: Great American Cookies®, MaggieMoo's®, Marble Slab Creamery®, Pretzelmaker®, and Hot Dog on a Stick™. ADVANTAGES OF FRANCHISING WITH MARBLESLAB CREAMERY
  • 10. Because Global Franchise Group, LLC is one of the world’s leading brand management companies, we understand the importance in supporting all our franchisees in every way possible. This deep commitment and passion for our brands is the reason for building GFG University, ensuring every franchisee in our brand portfolio has a level of expertise and confidence from day one of ownership. ADVANTAGES OF FRANCHISING WITH MARBLESLAB CREAMERY
  • 11. It takes hard work and devotion to run a profitable ice cream business, and GFG University offers state- of-the-art technology for initial and on-going training, programs and support. ADVANTAGES OF FRANCHISING WITH MARBLESLAB CREAMERY
  • 12. THE OPPORTUNITY Everything we make here is fresh! In addition to our super-premium homemade ice cream, we hand-roll and freshly bake from scratch our signature waffle cones and brownies. We also offer delightful nonfat frozen yogurt treats, smoothies, shakes and malts, sundaes, banana splits, ice cream cakes and pies. As for the mix-ins, we offer only the freshest fruits, the finest nuts, the sweetest candies and the yummiest cookies around to satisfy the most sophisticated palettes and the craziest of cravings!
  • 13. FRANCHISOR ROLE Our growth strategy at Marble Slab Creamery focuses on enhancing not only our brand awareness, but extends to aiding every franchisee to find the best location possible. To that end, we have some of the best real estate specialists that will help look at local trends and demographics, as well as assist you in site selection. Our store locator assistance and layout is designed to drive maximum traffic with minimum overhead. Additionally, Marble Slab Creamery continually offers new and existing owners assistance and consultation.
  • 14. Our growth strategy at Marble Slab Creamery focuses on enhancing not only our brand awareness, but extends to aiding every franchisee to find the best location possible. To that end, we have some of the best real estate specialists that will help look at local trends and demographics, as well as assist you in site selection. Our store locator assistance and layout is designed to drive maximum traffic with minimum overhead. Additionally, Marble Slab Creamery continually offers new and existing owners assistance and consultation. FRANCHISE SUPPORT
  • 15. In addition to site selection and lease negotiation, Global Franchise Group, LLC provides a vast array of support to its franchisees. For Instance: Marketing support calendar of events and ongoing brand building initiatives The opportunity to network with experienced peers FRANCHISE SUPPORT
  • 16. Operations training: P&L management, cost of goods and labor controls Periodic field representative consultations on operations and marketing Tips for team training on customer satisfaction and customer loyalty Unparalleled franchisee training and support through GFG University FRANCHISE SUPPORT
  • 17. The opportunity to co-brand with other brands in the Global Franchise Group, LLC portfolio at discounted rates Ongoing access to our expertise and materials in the areas of: Business Development, Site Selection and Leasing, Construction, Purchasing, Training, Store Operations, Quality Control, Promotions, Marketing, and Research and Development FRANCHISE SUPPORT
  • 18. Marble Slab Creamery uses technology in a variety of ways to enhance our marketing and make life easier for our franchisees. TECHNOLOGY We use social media to broaden our marketing and reach a greater number of potential customers. Technology is also used to bring repeat business to our franchisees with email campaigns. In order to make your life easier, we offer online updates, training sessions and webinars. You can also use your computer to access the POS data for report purposes, which you will learn about in training.
  • 19. MARKETING AND PUBLIC RELATIONS Marketing and Advertising is essential to the growth of any business. In our experience, we have found the more you raise awareness the more traffic is driven to your business. Global Franchise Group is very focused on getting exposure for all our brands. We are able to leverage our connections and promote brand awareness in many sectors.
  • 20. The cost to open a Marble Slab Creamery will vary depending on the location, area, and size of the store. Your total investment will be approximately $293,085 to $376,135, with a typical store ranging from 650 to 1400 square feet. FINANCIAL REQUIREMENTS
  • 21. Although it is tough to pinpoint who would be a perfect candidate, we have found a few comparable characteristics among some of our most successful franchisees: Committed, Positive Attitude Confident, Ambitious, Self- Motivated Willing to work for success, complete ongoing training and attend brand meetings Passionate about the business, brand and community GFG is here for the support, but you have to be motivated to do the work Wants to build a business rather than create a job FRANCHISEE PROFILE Financial stability with a net worth of at least $250K and $100K of that in liquid assets
  • 22.
  • 23. Marble Slab Creamery is known as The Freshest Ice Cream on Earth! We are consistently ranked in Entrepreneur's “Top 500 Franchises*.” In addition to this accomplishment, we are known for: Being chef-driven, which is the roots of Marble Slab Creamery, the original ice cream slab concept Ingredients from around the world— vanilla from Madagascar and chocolate from Sweden Dairy from around the block—local dairy will deliver proprietary all natural sweet cream making this a superior product to our competition Endless Mix-Ins lends itself to many intriguing taste combinations Fresh baked waffle cones and goods FACTS
  • 24. Mostly Female Families with Kids 18-54 Years Old TARGET AUDIENCE
  • 25. UNIQUE DIFFERENTIATORS Originator of the Frozen Slab Concept Chef-Driven, Freshest Ice Cream Dairy from the region, finest ingredients from around the world Research and Development Food Science Support for new product innovations
  • 26. The Franchise Disclosure Document (FDD) is a document required by law for all franchisors to give to potential franchisees. We have provided this guide to outline key points and to help you understand our brand(s), the opportunity as a franchisee and how our relationship together would work. FRANCHISE DISCLOSURE DOCUMENT We are required by law to tell you to read the FDD carefully and rely solely on the Franchise Agreement when making decisions. Download coming soon. In the mean time, please speak to your development manager for an emailed or mailed version to be sent to you.
  • 27. Marble Slab Creamery has an impressive track record of supporting successful fundraising events. Whether it’s one of our Premium Ice Cream Cakes Fundraisers, or a Celebrity Scoop night, our gourmet flavor can help your school or organization bring in money by the scoopful. LOCAL FUNDRAISING
  • 28. A school or organization can host a Celebrity Scoop Night at your store, during which you, members of the school or organization, and/or local celebrities are featured as the "Celebrity Scoopers" and actually serve our famous homemade ice cream to customers. CELEBRITY SCOOP NIGHT
  • 29. Central representative on-site for support Online Owner’s Intranet Complete Marketing Kits Media and public relations assistance INITIAL/GRAND OPENING AND ONGOING MARKETING MATERIALS Periodic promotions throughout the year National Marketing Fund provides materials for these promotions Materials sent to each store
  • 30. Step-by-step toolkits for local store marketing provided by Marble Slab Creamery Toolkit will support: - National Promotions - Online Cake Ordering - Fundraising - Birthday Parties - Much, Much More! LOCAL STORE MARKETING KITS
  • 31. IN-STORE PROMOTIONS Four New Promotions a Year In-Store Promotions: Drive Traffic and Brand Awareness Introduce New Products Market Existing Products Appropriate to the Specific Time of Year
  • 32. The website showcases the current promotion, as well as any contests. WEBSITES: CUSTOMER LOYALTY Customers can: Explore All Menu Offerings Order Cakes Online Play with fun activities, including coloring pages and downloads
  • 33. PUBLIC RELATIONS We work with a world-renowned agency to increase brand awareness and drive traffic to our locations. The agency will: Support new product introductions Manage celebrity endorsements Manage special events Work with franchisees at a local level to help with local media placements and product drops
  • 34. SOCIAL MEDIA We utilize Facebook, Twitter and Foursquare to engage and interact with our customers: Share Current Promotions Promote Local Contests Allows Real-Time Dialogue with Customers
  • 35. MARKETING CALENDAR Marble Slab Creamery provides a yearly national calendar Franchise systems will have marketing visibility Allows for implementation of promotions on a local level
  • 37. SITE SELECTION & SITE CRITERIA Movie Theatre Cluster Sit Down Restaurant Book Stores Site selection Seeking development in primary and secondary markets throughout the U.S. Downtown Site criteria Location Type – Lifestyle and Open Air, Entertainment Districts, shopping areas, Airports, College Campuses, Military Bases, Museums, Train Stations, Sporting Areas, and many more! Median household income of $50,000 Minimum: 50,000 population within a 3-mile radius 650 - 1400 squarefeet Preferred Co-Tenants:
  • 38. TARGET VENUES Large Lifestyle Shopping Centers Pedestrian Driven Entertainment Airports Entertainment Complexes Tourist Destinations Transportation Hubs Restaurant Clusters Anchored shopping destinations A typical Traditional Store requires between 650 and 1,400 square feet of space. Stores care vary in size depending on many factors.
  • 39. REAL ESTATE/LEASE ASSISTANCE There will be an experienced real estate professional available to help you with the following: Site Selection Site Evaluation Demographics & Market Analysis Letter of Intent Negotiation Lease Renewals (ongoing)
  • 40. CONSTRUCTION ASSISTANCE Architect – Approval and facilitation of unit plans Take Offs – Review and validation of quantities from vendors Generate Purchase Orders – Convert take offs to purchase orders for franchisee to process Store Layout – Produce one page layout for assistance with real estate negotiations Vendor Relations – Manage vendor base and establish processes and pricing Manuals – Maintain design and construction manuals for all concepts Consultation – Assist franchisee with project management of build out
  • 41. STORE BUILD OUT You will be assigned a Construction Project Manager who will work directly with you and your general contractor on the build out of your store. Construction Project Managers will complete a punch list on the store at the completion of the project. You can rely on your Construction Project Manager to guide you through the process.
  • 42. PREFERRED VENDOR NETWORK Since GFG has four Quick-Serve Restaurant brands, we have a network of preferred vendors that provide goods and services to multiple brands. GFG uses a collective buyer power to lower costs across brands. Preferred vendors will work with you through the assistance of the Construction Project Manager and Ops team to ensure proper buys and on-time openings.
  • 43. TRAINING 6 days of platform (in-store) training on operational execution of business 5 days of classroom training on operations, marketing, finance, etc. State-of-the-art training Business and operational tools for owners Modules Facilitated by Content Experts Ongoing Education and Development Engaging, Interactive, High Tech/High Touch
  • 44. Brand Integrity Business Model Store Opening Support Franchise Relations / Communication Training: New Owner Platform New Owner Training Products & Initiative Roll Outs (Webinar, Regional Meeting) Market Visit: Sales Financial Review Quality Assessments Business Plan FRANCHISOR’S ROLE Business Analysis Mystery Shop Compliance Audit
  • 45. PRE-OPENING / ON-SITE ASSISTANCE 5 days of platform (in-store) training on operational execution of business 4 days of classroom training on operations, marketing, finance, etc. New Store Opening assistance by Franchise Business Consultant As needed assistance with all aspects of opening by Franchise Business Consultant, including initial ingredients order, opening marketing kit, etc.
  • 46. FRANCHISE BUSINESS CONSULTANT RELATIONSHIP / MENTORING The Franchisee Business Consultant is charged with providing added value to the franchisees’ business through providing consultative revenue driving and cost cutting recommendations to help improve franchise performance. The FBC has several touch points with the franchisee, including in-store visits and off-site consultative business reviews that consist of weekly emails and monthly phone contacts.
  • 47. ANNUAL / QUARTERLY MEETINGS Quarterly all franchisee webinars Franchisees can look forward to a QSR conference every other year, with business building workshops facilitated by proven industry experts Regional training sessions Ice Cream Champions Council meeting three times a year
  • 48. ONGOING TRAINING & SUPPORT Ongoing training and support is provided by way of: Webinar sessions Regional train-the-trainer sessions to meet business needs
  • 49. POS PLATFORM Provides our owners/operators with access to a number of reports Allows for better management of labor, scheduling and inventory Provides understanding of sales cycles, product mix and much more
  • 50. REPORTING The POS system allows for direct upload of information to the GFG systems. We use this information to assess the success of programs and make adjustments to improve franchisee profitability.
  • 51. This allows franchisees to haveaccess to a wealth of information at their fingertips: Forms Marketing Materials Training Materials Communication with Corporate Contact with Fellow Franchisees Much, Much More! INTRANET
  • 52. LOCAL DAIRY GFG will work with a dairy provider in your area to make and deliver the proprietary sweet cream mix from which all ice cream is made.
  • 53. SUPPORT CENTER / R&D LAB The Ice Cream brands have dedicated Research and Development Food Science Support focused on: Exploring trends in the marketplace Continually revolutionizing our offering New product innovations and ensuring each product is taken through an extensive process to: - Validate operational procedures in-store along with all other day-to-day activities - Understand consumer demand and the products' impact on store sales and product mix before a national launch - A state-of-the-art Innovation Lab that provides the foundation for this innovation
  • 54. NEXT STEPS Complete the application for pre-qualification Continue discovery discussions with your regional Development Manager Review our Franchise Disclosure Document Speak with franchisees for feedback about the business and gather additional information to complete your business plan Join us for a Meet-the-Team Day in Sandy Springs, GA Receive approval and sign your Franchise Agreement Thank you for completing your review of the Marble Slab Creamery Virtual Brochure! We look forward to working with you towards joining our franchisee team!