how relates to OB as a challenge and opportunity.

1. Work Force Diversity

2. Definition............. “Workforce diversity is a workforce consisting of a broad mix of workers from different racial and ethnic background of different ages and genders, and of different domestic and national cultures.”

3. “Workforce diversity means that the organizations are becoming more heterogeneous mix of people in terms of gender,age,ethnicity and sexual orientation.” Cont…….

6. To create a workplace where that talent can perform at its best to maximize shareholders value.

7. To assess and understand the diversity of the marketplace.Goals of the workforce Diversity.............

9. Enhance the creativity.

10. Increase the loyalty of employees.

11. Getting competitive advantage.

12. Improving decision making by providing different perspective on problems

13. Satisfy diverse needs of customersSignificance of Workforce Diversity

14. workforce diversity Dimensions of workforce diversity Primary Dimension Secondary Dimension

15. Primary Dimension Mainly includes inborn differences such as age,race,ethnicity,gender,physical ability and sexual orientation Secondary Dimension Mainly includes education, religion, believes,marital status,family backgrond and work culture

16. The benefits of workforce diversity management Strengthen cultural values within the organization Enhance corporate reputation Help to attract and retain highly talented people Improve motivation and efficiency of existing staff Improve motivation and creativity among employees Enhance service levels and customer satisfaction

17. Approaches to overcome workforce diversity There are two major approaches Individual approach to manage diversity Learning Empathy Organizational approach to manage diversity Testing Training Mentoring

18. Thank you….