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A Simple Story about the 4-Drive Modelof Employee Motivation Kurt Nelson  Ā©2009  The Lantern Group
Meet our protagonistā€¦   Weā€™ll call him ā€œThe Managerā€
Meet our protagonistā€¦   Hi! Weā€™ll call him ā€œThe Managerā€
The Manager works for a Company
The Manager works for a Company  We make stuff!
But there is a problemā€¦
The workers arenā€™t motivatedā€¦
The workers arenā€™t motivatedā€¦  Breaks over!
The workers arenā€™t motivatedā€¦  #%$#*!
The Manager needs to figure out how to increase employee motivation
The Manager needs to figure out how to increase employee motivation But how?
He tried to get the workers excited!
He tried to get the workers excited! Letā€™s go!
He tried to get the workers excited! Get motivated!
He put motivational quotes up around the office
He tried to instill fear!
He tried to instill fear! Get moving or your fired!
He even tried to ā€œenticeā€ them Salary        $$$
He even tried to ā€œenticeā€ them Big Bucks! I got the Big Bucks! Salary         $$$
These ā€œfixesā€ all worked for a whileā€¦
But none of them seemed to work for long
Ho Humā€¦ But none of them seemed to work for long
Then one day The Manager read a book
Called Driven, by Lawrence and Nohria
And it helped him figure outā€¦what he needed to do
And it helped him figure outā€¦what he needed to do Eureeka!
He realized there are four main drives that impact employee motivation
Acquire, Bond,Challenge and Defend He realized there are four main drives that impact employee motivation
And that he needed to work on all four of these drives with his employees
And that he needed to work on all four of these drives with his employees As Lawrence and Nohria say, ā€œevery job must provide an opportunity to fulfillā€¦all four drives.ā€
The drive to Acquire is about an employees need to acquire ā€œstuffā€
The drive to Acquire is about an employees need to acquire ā€œstuffā€  [ like money, things, awards, prestige ] $$
They are motivated to Acquire this ā€œstuffā€  $$
And theyā€™ll work hard to get it $$
And theyā€™ll work hard to get itā€¦ $$
And theyā€™ll work hard to get itā€¦and keep it $$
And theyā€™ll work hard to get itā€¦and keep it $$
And theyā€™ll work hard to get itā€¦and keep it Grrr!!!! $$
So now The Manager knows the way to structure pay and rewards to leverage the drive to Acquire (not just as base pay) Bonus Check         $$$
So now The Manager knows the way to structure pay and rewards to leverage the drive to Acquire (not just as base pay) Utilize incentives to drive performance and create a culture of recognition and reward Bonus Check         $$$
Bonus Check         $$$ The Manager also knows that the Acquire drive is relative
Employees will always compare themselves to othersā€¦ the drive is never fully satisfied Bonus Check         $$$ The Manager also knows that the Acquire drive is relative
Bonus Check         $$$ And you need to know what your employees think
Find out who your employees compare themselves too (this is not always obvious) and make sure that your pay and perks are comparable Bonus Check         $$$ And you need to know what your employees think
And The Manager knows that the drive to Acquire is about more than just money   Wendy is NUMBER !
And The Manager knows that the drive to Acquire is about more than just money   The drive to Acquire is also about prestige and status  Wendy is NUMBER !
And The Manager knows that the drive to Acquire is about more than just money   Make sure you give credit and promote your employees achievements! Wendy is NUMBER !
But employees also have a drive to Bond
But employees also have a drive to Bond
But employees also have a drive to Bond [ form positive social relationships with co-workers ]
Bonding is an innate drive that helps employees feel part of a group
They will go out of their way to help people in their group
Do you need any help?  They will go out of their way to help people in their group
These bonds will help to instill loyalty and engender positive emotions about the company
These bonds will help to instill loyalty and engender positive emotions about the company   What a great place to work!
So The Manager now knows that he has to foster bonding and create opportunities for social interaction    Beers on me!
So The Manager now knows that he has to foster bonding and create opportunities for social interaction    Beers on me!
So The Manager now knows that he has to foster bonding and create opportunities for social interaction    Beers on me!
Which leads to the employees identifying themselves as a team Beers on me!
Which leads to the employees identifying themselves as a teamā€¦ Beers on me!
Which leads to the employees identifying themselves as a teamā€¦with more motivation Beers on me!
The Manager knows that teambuilding sessions are about more than funā€¦
Teambuilding should provide opportunities for greater bonding and trust building  The Manager knows that teambuilding sessions are about more than funā€¦
And should create a shared experience that helps build a unique and positive culture The Manager knows that teambuilding sessions are about more than funā€¦
And that celebrations actually have a business impact
And that celebrations actually have a business impact Happy Birthday!
Of course there is the drive to be Challenged
Of course there is the drive to be Challenged [ be inspired to learn and grow ā€“ face and overcome challenges ]
Where regular employees can becomeā€¦
Where regular employees can becomeā€¦ SUPER HEROES!
And by creating variety, stretch goals, new experiences, and opportunities to learnā€¦
Companies create teams of super heroes!
Who come to work motivated and engaged!
Who come to work motivated and engaged!
Who come to work motivated and engaged!
The Manager knows that he has to ensure that his employees are constantly challenged and learning new things
The Manager knows that he has to ensure that his employees are constantly challenged and learning new things  We are going for that
The Manager knows that he has to ensure that his employees are constantly challenged and learning new things  We are going for that
And structure the jobs and the processes so they donā€™t become routine and rote
And structure the jobs and the processes so they donā€™t become routine and rote Iā€™m bored
But instead they challenge the individual
Set stretch goals, assign different types of projects, job sharing, have contests, expand dutiesā€¦ But instead they challenge the individual
Training classes, job shadowing, mentorships, strategic planning And provide new learning opportunities
The last element is the drive to Defend ACME
The last element is the drive to Defend [ defend the company and the ideals it stands for ] ACME
Where employees feel such pride and attachment to the company that they are motivated to defend it against all attacks ACME
Where employees feel such pride and attachment to the company that they are motivated to defend it against all attacks You talkinā€™ to me? ACME
Competitive action ACME comp
The Economy ACME
Rumors and negative talk Negative information and rumors  ACME
The Manager knows that to activate the drive to Defend, employees must feel a connection to the company
And feel pride about what the company does and how it acts
This means that The Manager has to do and act the right way as well
This means that The Manager has to do and act the right way as well I need to be honest and courteous ā€“ being transparent about how and what the company is doing
This means that The Manager has to do and act the right way as well I need to highlight the good that we do and constantly focus on the big picture!
This means that The Manager has to do and act the right way as well And I need to stick up for my team and walk the walkā€¦
So The Manager implemented these changes and low and beholdā€¦.
So The Manager implemented these changes and low and beholdā€¦.motivation improved
The Company prosperedā€¦
The Company prosperedā€¦
The Company prosperedā€¦
And The Manager got promoted!
And The Manager got promoted!
And The Manager got promoted!
And The Manager got promoted!  Yeah!
To find out more about the 4-Drive Model  Or contact usā€¦ Read thisā€¦ www.lanterngroup.com 612-396-6392  Ā©2009  The Lantern Group ā€“ use permitted with acknowledgement
Bye!  Ā©2009  The Lantern Group ā€“ use permitted with acknowledgement

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