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2014 STUDY OF STUDENTS & IT 
student from in 
45 
respondents 
and 15 
EXPERIENCES 
Technology is embedded into students’ lives, and students are generally inclined to use technology. 
Students rate themselves positively on tech inclination scales... 
Negative Positive 
DISPOSITION, ATTITUDE, AND USAGE 
Technology makes me feel more connected to... 
use for academics 
76% 
2013 2014 
51% agree 
54% agree 
65% agree 
75% 
90% 
6% 25% 
STUDENTS WANT AN ENGAGING, PERSONALIZED, AND MOBILE LMS 
Mobile access to the LMS 
is important to 
of students 
ANALYTICS 
9 in 10 
ALERTS if it appears their 
progress in a course is declining 
GUIDANCE about courses they 
might consider taking in the future 
SUGGESTIONS for how to improve 
performance in a course 
DEVICES 
100% 
75 
50 
LEARNING MANAGEMENT SYSTEMS 
MOBILE FRIENDLY 
students would change about their LMS 
213 
U.S. STATES 
COUNTRIES 
campuses 
54% of students 
typically connect to the network 
with at least two devices at a time. 
The undergraduate degree is still 
the gold standard certification for 
contemporary college students. 
...and 2 in 3 
feel prepared to use technology 
needed in their courses 
More students than ever have experienced a digital learning 
environment. The majority say they learn best with a blend 
of online and face-to-face work (up 6% since 2013)." 
Mobile device ownership continues to grow... 
...and use for academics also continues to grow 
On their resumes, 
Students' learning environment preferences 
students are at least moderately 
interested in learning analytics 
capabilities, such as 
CERTIFICATIONS 
LEARNING ENVIRONMENTS 
IT SUPPORT FOR STUDENTS 
When they need tech support, most 
students look online or to friends 
and family first, but 
1 in 5 use the college or 
university help desk. 
and extremely important 
to 33% 
93% of students 
are at least moderately interested 
in the LMS providing personalized support 
and information about progress toward 
their degree goals 
PERSONALIZED 
ENGAGING 
25 
0% 
2015 projection 
5 things 
21% would include a digital badge 
3 in 4 students who use the help desk rate the overall 
service as good or excellent. 
Service ratings differ by modality: 
Walk-in E-mail Phone Web form FAQs 
1 Better features for interaction and communication 
2 More user-friendly interfaces 
3 More (or better) instructor participation 
4 Ease of access to other resources 
5 Better functionality 
The data in this infographic come from the ECAR report ECAR Study of Undergraduate Students and Information Technology, 2014 
To view the full report, go to: http://www.educause.edu/library/resources/2014-student-and-faculty-technology-research-studies 
6% 
66% 
18-24 
25+ 
19% 
19% 
15% 
OTHER STUDENTS 
LAPTOP TABLET 
SMARTPHONE 
INSTRUCTORS 
THE INSTITUTION 
83% of students used the LMS in at least one course, and 51% say they could be 
more effective students if they were better at using the LMS. 
Completely 
online 
Partially 
online 
No online 
components 
Smartphones 
Tablets 
use for academics 
Banned/ 
discouraged 
Encouraged/ 
required 
Students say their 
mobile devices are more 
oen discouraged than 
encouraged in the 
classroom 
86% 
47% 
79% 70% 70% 
58% 52% 
31% 
58% 
75,306 
21% 29% 
69% 
15% 
15% 
90% would include their diploma 
53% would include a college certificate 
18% would include an e-portfolio 
0 
100 
78%

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STUDY OF STUDENTS AND INFORMATION TECHNOLOGY, 2014

  • 1. 2014 STUDY OF STUDENTS & IT student from in 45 respondents and 15 EXPERIENCES Technology is embedded into students’ lives, and students are generally inclined to use technology. Students rate themselves positively on tech inclination scales... Negative Positive DISPOSITION, ATTITUDE, AND USAGE Technology makes me feel more connected to... use for academics 76% 2013 2014 51% agree 54% agree 65% agree 75% 90% 6% 25% STUDENTS WANT AN ENGAGING, PERSONALIZED, AND MOBILE LMS Mobile access to the LMS is important to of students ANALYTICS 9 in 10 ALERTS if it appears their progress in a course is declining GUIDANCE about courses they might consider taking in the future SUGGESTIONS for how to improve performance in a course DEVICES 100% 75 50 LEARNING MANAGEMENT SYSTEMS MOBILE FRIENDLY students would change about their LMS 213 U.S. STATES COUNTRIES campuses 54% of students typically connect to the network with at least two devices at a time. The undergraduate degree is still the gold standard certification for contemporary college students. ...and 2 in 3 feel prepared to use technology needed in their courses More students than ever have experienced a digital learning environment. The majority say they learn best with a blend of online and face-to-face work (up 6% since 2013)." Mobile device ownership continues to grow... ...and use for academics also continues to grow On their resumes, Students' learning environment preferences students are at least moderately interested in learning analytics capabilities, such as CERTIFICATIONS LEARNING ENVIRONMENTS IT SUPPORT FOR STUDENTS When they need tech support, most students look online or to friends and family first, but 1 in 5 use the college or university help desk. and extremely important to 33% 93% of students are at least moderately interested in the LMS providing personalized support and information about progress toward their degree goals PERSONALIZED ENGAGING 25 0% 2015 projection 5 things 21% would include a digital badge 3 in 4 students who use the help desk rate the overall service as good or excellent. Service ratings differ by modality: Walk-in E-mail Phone Web form FAQs 1 Better features for interaction and communication 2 More user-friendly interfaces 3 More (or better) instructor participation 4 Ease of access to other resources 5 Better functionality The data in this infographic come from the ECAR report ECAR Study of Undergraduate Students and Information Technology, 2014 To view the full report, go to: http://www.educause.edu/library/resources/2014-student-and-faculty-technology-research-studies 6% 66% 18-24 25+ 19% 19% 15% OTHER STUDENTS LAPTOP TABLET SMARTPHONE INSTRUCTORS THE INSTITUTION 83% of students used the LMS in at least one course, and 51% say they could be more effective students if they were better at using the LMS. Completely online Partially online No online components Smartphones Tablets use for academics Banned/ discouraged Encouraged/ required Students say their mobile devices are more oen discouraged than encouraged in the classroom 86% 47% 79% 70% 70% 58% 52% 31% 58% 75,306 21% 29% 69% 15% 15% 90% would include their diploma 53% would include a college certificate 18% would include an e-portfolio 0 100 78%