The University of Ballarat implemented e-learning across its vocational training programs to respond to changing industry needs in the digital economy. Staff were given time and support to transition to new online teaching methods. Resources were stored centrally to maximize reuse. Teachers received training and technical support to choose and use appropriate technologies. Infrastructure investments included campus networks, online classrooms, and technology-equipped teaching spaces to enable flexible, remote, and blended learning. These organizational supports helped teachers progress in innovative online instruction.

2. This was driven by the university’s strategy to respond to the changing world of vocational training in the increasingly digital Economy. “Over the last twenty years, technology has reorganized how we live, how we communicate and how we learn” (Siemens, 2004)

4. The Message from Head of school, Manufacturing service, University of Ballarat Mr. Carla Reading -- ‘ As a modern community training provider we had to find ways to take training to the people – take it into industry, into homes and other places. To take it to them on laptops and, in the future, perhaps offer training via iPods.’ (Carla Reading)

7. ‘ Our approach has been to let people play about for 12 months, to first become relaxed with no pressure placed on them to use elearning tools. Then, from this, let champions emerge.’ (Terry Lloyd, Deputy Vice Chancellor, Vocational and Further Education)