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Swarovski Advertising
   Campaign 2012/2013

Client: Swarovski
Agency: Blue Wave Advertising
Introduction to the Swarovski
Brand
• Founded in 1895 by Daniel Swarovski
•Original fields of work included:
    •manufacture of optical products and decorative stones
    • Crystal cutting, abrasives and grinding tools

•1973: Olympic Winter games paperweight and key ring tribute
•1974: Max Schreck‟s “Accidental "creation of successful
product line
•1995: Swarovski‟s centenary and the opening of 'Kristallwelten„

•Distributes to 42 countries globally
Situation Analysis - SWOT
Situation Analysis - PESTLE
Research

Primary:
  – Majority of purchases made are gifts for
    others
  – Repeat purchase or purchased as an add-on
    product
  – Only 40% associated jewellery with Swarovski
Research
Secondary
  – Mixture of both an individualistic and
    collectivistic culture
  – “Swarovski Crystals is one such brand that is
    undoubtedly playing a dangerous game in
    terms of maintaining a luxury image”
  – Increased demand for diamond and crystal
    jewellery in the marketplace
Defining the Target Audience

• Female; aged 20-30; urban
• Living in Northern Ireland
  – therefore: 139, 967 people (NISRA, 2011)
• Young, educated and employed professionals
  – Socio-economic groups: B, C1 & C2
• Relationship status
  – Single / in a relationship / engaged
Campaign Aim
          & Objectives
• Aim: to creatively demonstrate how
  Swarovski can powerfully engage their
  jewellery range with younger customers
  aged 20-30.
  – Focus on awareness and engagement
  – Focus on changing perceptions
  – Focus on sales
  – Focus on completion of campaign
Objectives
    Focus on awareness and engagement:

•   To develop advertising ideas which aim to increase awareness

    of the Swarovski brand by over 25% in total and at least 18% for Swarovski jewellery.

•   To increase online engagement with Swarovski jewellery by at least 15%.

•   To continually increase brand knowledge and positive understanding of its benefits by 15%
    to attract current and potential customers through an emphasis of product credibility.

•   To encourage returning customers to maintain their brand loyalty by providing

    comprehensive and persuasive motivational incentives.

    Focus on changing perceptions:

•   To alter mental dispositions within the target audience by altering current images of and

    attitudes towards the Swarovski brand within Northern Ireland. This will be achieved by

    understanding the degree to which consumers must be changed by carrying out a minimum

    of 60 surveys with the target audience in NI.
Objectives
    Focus on sales:

•   To create new sales equating to 12% of existing total sales amongst people who regularly
    purchase jewellery in-store and online but who have never purchased any Swarovski
    jewellery, some of which to be generated online.

•   To create new sales equating to 4% of existing total sales amongst people who do not regularly
    purchase jewellery, some of which to be generated online.

•   To effectively encourage the target market to purchase the brand directly from Swarovski or
    from other jewellery retailers who stock the brand; to increase in-store purchases between 15–
    30% or at minimum to receive a return on investment.

•   To increase online purchases by between 5-15%.

    Focus on completion of campaign:

•   To effectively and efficiently complete this advertising campaign during a 12 month period
    between May 2012 and April 2013 and to remain within the above-the-line media budget of
    £100,000.
The Creative Strategy

• Aim: To convey the message of
  Swarovski‟s unique quality products to the
  target audience
   – To engage the target audience with our
    various forms of advertising.
  – To build an awareness of the Swarovski
    brand.
  – Change the attitudes of our target audience
    and perceptions of Swarovski.
  – Change consumer buying behaviours.
3 Separate Campaigns

• Core Message:
     - “That special something for that special
                       occasion.”

1. Spring/Summer 2012

2. Winter 2012/2013

3. Spring/Summer 2013
3 Separate Campaigns
• Spring/Summer 2012
  – London Olympics
     • Symbolism, Web Address
• Winter 2012/2013
  – Valentine‟s Day & Christmas; Entrapped Collection
     • Use of colour
• Spring/Summer 2013
  – Continuation of Entrapped Collection
     • Trapeze artists; use of colour
Media Strategy
• Aim: to fully support & implement 12-
  month creative strategy devised to
  promote Swarovski.
  – Select media vehicle that maximises
    opportunities to be seen by females aged 20-
    30 years.
  – Select media mix and plan that does not
    exceed budget of £100,000.
Media Strategy
• Above the line:
  – Press: monthly magazine Glamour
  – Outdoor: Adshels
• Below the line:
  – Sales promotion: jewellery-shaped drink mats
• Internet
  – Social media competitions
Implementation
• We model our advertising strategies on
  the following philosophy:
     “…they must be capable of building
     brands in the long term.” (Jones, 2002)

• Aim: To build awareness of Swarovski in
  NI
  – On going advertising
Activity timings
        Advertising task name                 Duration (days)       Start date      End date
Coming soon (All billboards and adshels)                    14         01/05/2012    18/05/2012
Advertising strategy launch event - Titanic
Quarter                                                         1      15/05/2012    15/05/2012

Titanic imagery                                             41         16/05/2012    11/07/2012
Olympic imagery (for the duration of the
Olympics)                                                   34         11/07/2012    27/08/2012

Start of our Autumn/Winter campaign                        124         28/08/2012    15/02/2013

Spider's Web image                                          58         30/08/2012    19/11/2012

Christmas christmas campaign and imagery                    24         20/11/2012    21/12/2012

Police mugshot image                                        27         26/12/2012    31/01/2013

St Valentine's Day camaign                                  10         01/02/2013    14/02/2013

Spider's Web image                                              9      18/02/2013    28/02/2013

Spring/Summer 2013 campaign                                 44         01/03/2013    01/05/2013

Entrapped: Trapeze artist imagery                           20         04/03/2013    29/03/2013

Entrapped image with the coloured cushion                   25         01/04/2013    03/05/2013
Launch Event
Product Giveaways at
           Launch Event




                           Swarovski Mineral Multi
                           Crystal Bracelet
Swarovski Crystal Circle
Pendant Necklace
Product Giveaways
 via Social Media

           Facebook giveaway

           Swarovski Tennis
           Bracelet




       =
Budgeting
                   Marketing Budget Plan            Research
                Public
               Relations                            Communications
                 3%        Research
        Advertising          1%                     Networking
           17%
                                                    Launch Event at Titanic
                                                    Quarter
      Promotions
         10%                          Communicati   Promotions
Launch Event                             ons
    4%                                   65%
                                                    Advertising
          Networking
             0%                                     Public Relations
Conclusions and
                Recommendations
• How to target a younger audience
   – Social media
   – Negotiate lower prices without negotiating reputation for luxury
• How to reinforce positive brand attitudes
   – Celebrity endorsement
   – Charity fund raising
• How to engage consumers
   – Competitions
   – Male specific advertising campaigns
   – Purchasing incentives
• Opportunities for sale increase
   – Capitalise on key events on the social calendar with limited
     edition lines
   – Further support from stockists
Thank you ..




Any questions?

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Swarovski advertising plan

  • 1. Swarovski Advertising Campaign 2012/2013 Client: Swarovski Agency: Blue Wave Advertising
  • 2. Introduction to the Swarovski Brand • Founded in 1895 by Daniel Swarovski •Original fields of work included: •manufacture of optical products and decorative stones • Crystal cutting, abrasives and grinding tools •1973: Olympic Winter games paperweight and key ring tribute •1974: Max Schreck‟s “Accidental "creation of successful product line •1995: Swarovski‟s centenary and the opening of 'Kristallwelten„ •Distributes to 42 countries globally
  • 5. Research Primary: – Majority of purchases made are gifts for others – Repeat purchase or purchased as an add-on product – Only 40% associated jewellery with Swarovski
  • 6. Research Secondary – Mixture of both an individualistic and collectivistic culture – “Swarovski Crystals is one such brand that is undoubtedly playing a dangerous game in terms of maintaining a luxury image” – Increased demand for diamond and crystal jewellery in the marketplace
  • 7. Defining the Target Audience • Female; aged 20-30; urban • Living in Northern Ireland – therefore: 139, 967 people (NISRA, 2011) • Young, educated and employed professionals – Socio-economic groups: B, C1 & C2 • Relationship status – Single / in a relationship / engaged
  • 8. Campaign Aim & Objectives • Aim: to creatively demonstrate how Swarovski can powerfully engage their jewellery range with younger customers aged 20-30. – Focus on awareness and engagement – Focus on changing perceptions – Focus on sales – Focus on completion of campaign
  • 9. Objectives Focus on awareness and engagement: • To develop advertising ideas which aim to increase awareness of the Swarovski brand by over 25% in total and at least 18% for Swarovski jewellery. • To increase online engagement with Swarovski jewellery by at least 15%. • To continually increase brand knowledge and positive understanding of its benefits by 15% to attract current and potential customers through an emphasis of product credibility. • To encourage returning customers to maintain their brand loyalty by providing comprehensive and persuasive motivational incentives. Focus on changing perceptions: • To alter mental dispositions within the target audience by altering current images of and attitudes towards the Swarovski brand within Northern Ireland. This will be achieved by understanding the degree to which consumers must be changed by carrying out a minimum of 60 surveys with the target audience in NI.
  • 10. Objectives Focus on sales: • To create new sales equating to 12% of existing total sales amongst people who regularly purchase jewellery in-store and online but who have never purchased any Swarovski jewellery, some of which to be generated online. • To create new sales equating to 4% of existing total sales amongst people who do not regularly purchase jewellery, some of which to be generated online. • To effectively encourage the target market to purchase the brand directly from Swarovski or from other jewellery retailers who stock the brand; to increase in-store purchases between 15– 30% or at minimum to receive a return on investment. • To increase online purchases by between 5-15%. Focus on completion of campaign: • To effectively and efficiently complete this advertising campaign during a 12 month period between May 2012 and April 2013 and to remain within the above-the-line media budget of £100,000.
  • 11. The Creative Strategy • Aim: To convey the message of Swarovski‟s unique quality products to the target audience – To engage the target audience with our various forms of advertising. – To build an awareness of the Swarovski brand. – Change the attitudes of our target audience and perceptions of Swarovski. – Change consumer buying behaviours.
  • 12. 3 Separate Campaigns • Core Message: - “That special something for that special occasion.” 1. Spring/Summer 2012 2. Winter 2012/2013 3. Spring/Summer 2013
  • 13. 3 Separate Campaigns • Spring/Summer 2012 – London Olympics • Symbolism, Web Address • Winter 2012/2013 – Valentine‟s Day & Christmas; Entrapped Collection • Use of colour • Spring/Summer 2013 – Continuation of Entrapped Collection • Trapeze artists; use of colour
  • 14. Media Strategy • Aim: to fully support & implement 12- month creative strategy devised to promote Swarovski. – Select media vehicle that maximises opportunities to be seen by females aged 20- 30 years. – Select media mix and plan that does not exceed budget of £100,000.
  • 15. Media Strategy • Above the line: – Press: monthly magazine Glamour – Outdoor: Adshels • Below the line: – Sales promotion: jewellery-shaped drink mats • Internet – Social media competitions
  • 16. Implementation • We model our advertising strategies on the following philosophy: “…they must be capable of building brands in the long term.” (Jones, 2002) • Aim: To build awareness of Swarovski in NI – On going advertising
  • 17. Activity timings Advertising task name Duration (days) Start date End date Coming soon (All billboards and adshels) 14 01/05/2012 18/05/2012 Advertising strategy launch event - Titanic Quarter 1 15/05/2012 15/05/2012 Titanic imagery 41 16/05/2012 11/07/2012 Olympic imagery (for the duration of the Olympics) 34 11/07/2012 27/08/2012 Start of our Autumn/Winter campaign 124 28/08/2012 15/02/2013 Spider's Web image 58 30/08/2012 19/11/2012 Christmas christmas campaign and imagery 24 20/11/2012 21/12/2012 Police mugshot image 27 26/12/2012 31/01/2013 St Valentine's Day camaign 10 01/02/2013 14/02/2013 Spider's Web image 9 18/02/2013 28/02/2013 Spring/Summer 2013 campaign 44 01/03/2013 01/05/2013 Entrapped: Trapeze artist imagery 20 04/03/2013 29/03/2013 Entrapped image with the coloured cushion 25 01/04/2013 03/05/2013
  • 19. Product Giveaways at Launch Event Swarovski Mineral Multi Crystal Bracelet Swarovski Crystal Circle Pendant Necklace
  • 20. Product Giveaways via Social Media Facebook giveaway Swarovski Tennis Bracelet =
  • 21. Budgeting Marketing Budget Plan Research Public Relations Communications 3% Research Advertising 1% Networking 17% Launch Event at Titanic Quarter Promotions 10% Communicati Promotions Launch Event ons 4% 65% Advertising Networking 0% Public Relations
  • 22. Conclusions and Recommendations • How to target a younger audience – Social media – Negotiate lower prices without negotiating reputation for luxury • How to reinforce positive brand attitudes – Celebrity endorsement – Charity fund raising • How to engage consumers – Competitions – Male specific advertising campaigns – Purchasing incentives • Opportunities for sale increase – Capitalise on key events on the social calendar with limited edition lines – Further support from stockists
  • 23. Thank you .. Any questions?

Editor's Notes

  1. Through a detailed advertising plan and creative strategy this will comprise three elements; above-the-line, below-the-line and Internet.